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    Program Coordinator - Raleigh, United States - Greene Resources

    Greene Resources
    Greene Resources Raleigh, United States

    3 weeks ago

    Default job background
    Education / Training
    Description

    Position: Program Coordinator

    Location: Raleigh, NC

    Pay: $59,000/yr

    Experience: 3 to 5 years of experience in related fields such as banking, accounting, or customer service required; 2+ years working knowledge of IRS Section 529 Qualified Tuition Programs preferred

    Education: Bachelor's degree in accounting, business administration, finance or related field

    Type: Full-time; Direct Hire

    Schedule: Monday – Friday, Day Shift

    Greene Resources is seeking a Program Coordinator to join a growing and dynamic team

    Job Description:

    • Ensure daily processing is complete and all transaction batches posted prior to and no later than required deadlines to meet all legal and program compliance and other requirements
    • Monitor and respond to queries and requests from participants
    • Contact participants regarding incomplete or inaccurate information on forms submitted for establishment of new or existing accounts
    • Research and analyze available documentation to resolve account discrepancies listed on system generated and manual reports
    • Assist in the detection, reporting and mitigation of irregular activities
    • Assist current or prospective participants regarding questions and concerns
    • Assist with electronic files from vendors and schools
    • Assist or serve as back-up for the Program Manager as needed: monitor trade and price file activities at the end of each workday, communicate and deploy contingency measures if necessary
    • Monitor, research and correct files transmitted as needed
    • Assist with annual audits, communicate with auditors, monitor and meet deadlines, pull and transmit requested samples in a timely manner

    Position Requirements:

    • Ability to work independently and multi-task assignments to completion within time constraints, including any necessary follow-up with minimal supervision
    • Ability to establish and maintain effective working relationships with fellow employees and clients
    • Strong interpersonal, written, and oral skills with the ability to communicate effectively in person, by telephone and by email with individuals and groups
    • Microsoft Office skills, including in-depth working knowledge of spreadsheets and word processing applications
    • Strong analytical and problem-solving skills

    Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream.

    We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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