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    Senior-Level Technical Writer - Philadelphia, United States - augmentjobs

    augmentjobs
    augmentjobs Philadelphia, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Job Description:

    Responsibilities:

    1. Content Creation and Leadership:
      • Lead the creation and maintenance of technical documentation, including user manuals, API documentation, system administration guides, and release notes.
      • Provide guidance and mentorship to junior and mid-level technical writers, ensuring adherence to best practices, standards, and style guidelines.
      • Drive the documentation strategy and roadmap, collaborating with cross-functional teams to prioritize projects and deliverables.
    2. Technical Expertise and Collaboration:
      • Serve as a subject matter expert (SME) in technical writing, contributing deep expertise in writing, editing, and formatting technical content.
      • Collaborate closely with product managers, engineers, designers, and other stakeholders to gather information, understand product features, and communicate technical concepts effectively.
    3. Documentation Architecture and Design:
      • Define and implement documentation architecture and design principles, ensuring consistency, usability, and scalability across all documentation assets.
      • Lead the design and development of documentation templates, style guides, and standards to maintain a cohesive and professional documentation suite.
    4. Quality Assurance and Review:
      • Oversee the quality assurance process for documentation, conducting reviews and audits to ensure accuracy, completeness, and consistency of technical content.
      • Provide constructive feedback and guidance to writers on improving documentation quality, clarity, and effectiveness.
    5. Process Improvement and Innovation:
      • Identify opportunities to streamline documentation processes, improve documentation tools and workflows, and enhance the overall documentation experience for users.
      • Stay current with industry trends, best practices, and emerging technologies in technical communication and documentation.

    Qualifications:

    1. Education: Bachelor's degree in English, Technical Communication, Computer Science, or a related field. Advanced degrees or certifications are a plus.
    2. Experience:
      • 5+ years of experience in technical writing, software documentation, or a related field, with a proven track record of creating high-quality technical content.
      • Experience leading documentation projects and teams, including planning, prioritization, and execution of documentation initiatives.
    3. Skills:
      • Excellent writing and editing skills, with the ability to translate complex technical concepts into clear, concise, and user-friendly documentation.
      • Proficiency in using documentation tools such as Adobe FrameMaker, MadCap Flare, DITA, and version control systems (e.g., Git).
      • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
      • Knowledge of documentation standards and style guides, such as Chicago Manual of Style or Microsoft Manual of Style.
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