- A flexible hybrid work schedule (3 days in office, 2 days' work from home)
- Full medical, dental and vision coverage for both teammates AND family members
- Competitive pay and performance incentives
- A fun, mission focused and collaborative team environment
- For our Tacoma, WA office 8:30AM - 4:30PM
- For our San Antonio, TX office 10:30AM - 6:30PM
- Provide nonclinical telephonic emotional support, goal-setting assistance, and education to wounded service members, their caregivers, and their families participating in the WWP Talk program.
- Serve as subject matter expert on post-traumatic stress disorder (PTSD) and other significant mental health challenges.
- Independently manage weekly caseload of 45-50 participants and determine appropriateness of participants in the program and next steps Evaluate Talk participant's needs and refer Talk participants to appropriate WWP programs and community mental health resources.
- Input data and update relevant WWP electronic tracking systems, specifically for the Warrior/Family Support Members (FSMs) (e.g., Salesforce as it relates to the case) Ensure case documentation and data are maintained accurately, timely, and appropriately within WWP internal databases.
- Establish effective working relationships and work collaboratively with WWP teammates to provide innovative ways to serve our population with the goal of increasing quality of life and self-efficacy.
- Participate in on-going development and training to keep current with Talk program requirements and maintain current knowledge of relevant mental health best practices.
- Provide instruction, guidance, and monitor the progress of warrior's and family support member's SMART goals.
- Complete crisis calls including suicide prevention and high-risk situations, empowering warriors for lasting recovery by mitigating the challenges that precipitated the crisis while removing barriers to care to enable the warrior to receive needed assistance.
- Manage multiple tasks, assignments and functions, meeting deadlines and deliverables with usage of metrics to meet key performance indicators.
- Share internal and external resources based on participant's needs (example: counseling, financial resources, local organizations in their communities, etc.).
- Serves as subject matter experts and resource in the planning, coordination, and facilitation of virtual group sessions.
- Other related duties as assigned.
- Demonstrated understanding of psychological and mental health issues.
- Experience working with trauma.
- Demonstrated understanding of military and veteran issues and the emotional impact of combat, e.g., traumatic brain injury (TBI), post-traumatic stress disorder (PTSD), and combat stress.
- Ability to respond to sensitive matters with discernment and empathy.
- Demonstrated emotional intelligence and exceptional interpersonal skills.
- Ability to interact effectively with diverse individuals and build strong working relationships telephonically.
- Demonstrated ability to establish credibility, be decisive, influence others, and influence change.
- Demonstrated understanding of Wounded Warrior Project and its mission, values, programs, and services, and the impact of these programs and services on wounded warriors and their families.
- Demonstrated understanding of professional relationship management and collaboration with internal and external partners.
- Strong written and verbal communication skills.
- Effective organizational and time management skills. Effectively complete assignments and meet deadlines.
- High energy level, self-starter, and willing to take initiative.
- Unequivocal commitment to the highest standards of personal and business ethics and conduct.
- Mission-driven, guided by core values, and a pleasure to work with.
- Four years of adult focused mental health programming or case management experience working with and providing support to individuals who are dealing with invisible injuries, e.g., brain injury, post-traumatic stress disorder, etc.
- Five years of experience working with and providing support to wounded service members who are dealing with both visible and invisible injuries, e.g., brain injury, post-traumatic stress disorder, and combat stress.
- Five years of experience working with Substance Use Disorder, Suicide Prevention, and other Mental Health Disorders.
- Bachelor's degree in relevant mental health field. An Associate degree may be considered in combination with a minimum of four years in a WWP mental health programmatic role.
- Master's degree in relevant mental health field.
- None.
- None.
- General office environment; temperature controlled.
- Up to 10% travel.
- May require lifting/carrying items up to 20 pounds.
-
Application Support Specialist
1 week ago
Goodwill of the Olympics & Rainier Region Tacoma, United States Full timeJob Description · *For immediate consideration please apply directly on our careers site: * · Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life. · To achieve our vision, we are committed to dismantling racism and advancing equ ...
-
Community Support Specialist
4 weeks ago
The Management Trust Tacoma, United StatesCategory · Administration · Description · The Management Trust · Position Title: Community Support Specialist · Location: Tacoma, WA · Reporting To: Executive Community Association Manager · Status: Full-Time, Non-Exempt · Salary: $ $23.00 per hour · COMPANY PROFILE: · Th ...
-
Cargo Support Specialist
4 weeks ago
TOTE Maritime Tacoma, United States** Cargo Support Specialist** · **Job Category****:** TOTE Maritime Alaska **Requisition Number****:** CARGO001335 Showing 1 location **Job Details** · **Description** · TOTE Maritime Alaska, the leader in safe and reliable service to Alaska, is seeking an expert and highly mo ...
-
Cargo Support Specialist
2 days ago
TOTE Maritime Alaska LLC Tacoma, United StatesJob Description · Job DescriptionTOTE Maritime Alaska, the leader in safe and reliable service to Alaska, is seeking a Cargo Support Specialist to join the team at our Tacoma Terminal office. · In this position you will:be responsible for ensuring smooth operations of the termina ...
-
Application Support Specialist
12 hours ago
Goodwillwa Tacoma, United StatesOur vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our educa ...
-
Support specialist
3 weeks ago
Michaels Stores Tacoma, United StatesSupport specialist page is loaded **Support specialist** · **Support specialist** · locationsWeatherford-225 Adams Dr Ste 225 time typePart time posted onPosted Today job requisition idR Store - WEATHERFORD, TX**We're here for the Makers Come be a part of the team where innovat ...
-
Tech Support Specialist I
3 weeks ago
Catholic Community Services of Western Washington Tacoma, United States(Summary of position) The Technical Support Specialist 1 is responsible for setting up, installing, and troubleshooting technology, hardware and software. The Technical Support Specialist upgrades, services, and maintains all hardware and software fo Support Specialist, Technical ...
-
Peer Support Specialist I
2 weeks ago
Recovery Innovations Fife, United StatesRI International is the leader in Peer-Powered Support to those in crisis for mental health and substance use. · Our Mission is to empower people to recover, succeed in accomplishing their goals, find meaning and purpose in life, and reconnect with themselves and others. · Our Vi ...
-
Peer Support Specialist I
3 weeks ago
Recovery Innovations Fife, United StatesRI International is the leader in Peer-Powered Support to those in crisis for mental health and substance use. · Our Mission is to empower people to recover, succeed in accomplishing their goals, find meaning and purpose in life, and reconnect with themselves and others. · Our Vi ...
-
Bank Sales Support Specialist
2 weeks ago
First Citizens Bank Tacoma, United StatesOverview: · Forever Strong . · What sets First Citizens apart? · Strong leadership, enduring values, and a commitment to helping people and businesses prosper. · First Citizens Bank has an opportunity for a Sales Support Specialist (Business/Commercial Lending Assistant). · We ar ...
-
Inventory Clerical Support Specialist
1 week ago
Manpower Group Inc. Tacoma, United StatesOur client, in Tacoma Wa is seeking Clerical Support Specialists to join their team. The ideal candidate will have familiarity with paper mills, strong attention to detail and a "can do" attitude, which will align successfully in the organization. · Job Title: Clerical Support Sp ...
-
Peer Support Specialist Alumni Coordinator
1 week ago
Prosperity Wellness Center Tacoma, United StatesJob Description · Peer Support services include providing education, assessment, intervention, and outreach services to various components within the clinical programming, working with patients individually, intro to step-work, and education around other self-help modalities. De ...
-
Peer Support Specialist
1 week ago
Discovery Behavioral Health Tacoma, United StatesPeer Support services include providing education, assessment, intervention, and outreach services to various components within the clinical programming, working with patients individually, intro to step-work, and education around other self-help mod Support Specialist, Behaviora ...
-
Business Support Specialist
3 weeks ago
Wellfound Tacoma, United StatesWellfound is hiring a Business Support Specialist to join our finance team. This is a Monday - Friday on site position. · Wellfound Behavioral Health Hospital is a 120-bed inpatient psychiatric hospital located in Tacoma, Washington. We are Department of Health and Joint Commissi ...
-
Computer Support Specialist
3 days ago
Gensco Tacoma, United States**Computer Support Specialist** · Tacoma, Washington · **Description** · Gensco has an exciting opportunity to join our fast-paced IT team out of our corporate office in Tacoma, WA as a Computer Support Specialist This position will perform central computer support and operati ...
-
Community Support Specialist
3 weeks ago
The Management Trust Tacoma, United StatesCategory Administration Description The Management TrustPosition Title: Community Support SpecialistLocation: Tacoma, WAReporting To: Executive Community Association ManagerStatus: Full-Time, Non-ExemptSalary: $ $23.00 per hourCOMPANY PROFILE:The Management Trust is a community a ...
-
People Support Specialist
4 weeks ago
Sound Physicians Tacoma, United States** People Support Specialist (HR Assistant)** · **Job Category****:** PEOPLE SUPPORT **Requisition Number****:** PEOPL003262 Showing 1 location **Job Details** · **Description** · **POSITION SUMMARY:** · Sound Physicians is a leading healthcare organization with a proven trac ...
-
Application Support Specialist
3 weeks ago
Goodwillwa Tacoma, United StatesOur vision is that every person has the opportunity to learn, work, and thrive in all aspects of life. · To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our ed ...
-
Application Support Specialist
2 weeks ago
Goodwillwa Tacoma, United StatesOur vision is that every person has the opportunity to learn, work, and thrive in all aspects of life. · To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our ed ...
-
IT Support Specialist III
3 weeks ago
MITER Brands Tacoma, United StatesPay Range: $81k - $102k, depending on experience. · The IT Support Technician III role is to ensure the stability, integrity, and efficient operation of the in-house compute resources that support end-user organizational functions. This includes designing, installing, configurin ...
Mental Health Support Specialist - Tacoma, United States - Wounded Warrior Project
Description
Great benefits. Competitive pay. We know these are some of the things people look for in a job.
But if you're the kind of person who also cares about making an impact and serving our nation's wounded warriors and their families, then you're exactly the kind of person we're looking for.
We make a commitment to you too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.
At Wounded Warrior Project we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:
The Wounded Warrior Project (WWP) Mental Health Program Specialist provides telephonic, short-term, goal-focused, non-clinical emotional support to wounded service members dealing with invisible injuries, and their caregivers and families, to improve their resilience and psychological well-being.
The Mental Health Program Specialist manages a weekly caseload of 40-50 participants, providing emotional support, goal-setting assistance, education, evaluating needs, and coordinating referrals to WWP programs and community mental health resources.
Applicant Alert - This position specific shift hours are as follows:EXPERIENCE
Requirements
EDUCATION
Requirements
Requirements
To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program.
WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, and Bereavement Leave.
For Washington State Applicants:
The estimated hiring range for this position is between $65,945 - $82,432 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials.
This position may also be eligible for an annual performance incentive.* ca-sb
#LI-HYBRID
Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.
Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place.
All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means.
"