Customer Care Representative - Maitland, United States - Beazer Homes

Beazer Homes Maitland, United States

1 day ago

Description

Overview:

This position is primarily responsible for meeting with homeowners to determine areas of concern and coordinate repair schedules. Once repairs are completed, verify accuracy of subcontractor workmanship.

Company Overview: Beazer Homes is committed to employee wellbeing and life-work balance, offering development opportunities, a flexible time-off program, and an industry leading parental leave policy.

Primary Duties & Responsibilities:

Receives calls and review correspondence from homeowners.
Schedules appointments with homeowners.
Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy.
Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules.
Communicates repairs needed to field and office staff; refers repair requests for unwarranted items to management.
Communicates and coordinates with subcontractors regarding work orders and schedules; uses diplomacy in dealing with subcontractors.
Verifies completion of subcontractor workmanship and communications completion to office staff.
Authorizes billing requests after reviewing submitted charges for accuracy.
Performs other duties as assigned by Customer Care Executive.

Education & Experience:

High school graduate or equivalent.
Three years customer service with three to five years construction experience.

Skills & Abilities:

Detail oriented, with organization, management, follow-up skills.
Excellent customer service skills.
Excellent written communication and negotiating skills.

Technical Knowledge & Experience:

Computer proficiency.
Thorough knowledge of construction methods and Company and government standards.

Physical Requirements:

May visit construction sites where temperature, weather, and noise may vary.
May encounter electrical, dust, poor ventilation, dangerous machinery, moving objects, and toxic conditions.

Additional Responsibilities
The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Additionally, an employee's job duties may change at any time, in the company's sole discretion.

Personal Information Collection Notice for Job Applicants
In order to process your application, we will ask you to create an account and provide us with certain personal information, including your identification data (e.g. name, date of birth, drivers license number, contact details), education information, and professional and employment history. If you have any questions about our privacy policy or would like to learn more, please visit , which includes a link to an additional notice for California residents and which link can also be visited directly at

Equal Opportunity Employer

Senior Customer Care Representative

3 days ago

GuildQuality Maitland, United States

Created: Aug 28th 2021 **Senior Customer Care Representative** · Full-time employee Maitland, FL · Receives calls and review correspondence from homeowners. · Schedules appointments with homeowners. · Conducts repair inspections with homeowners, utilizing extreme tact and dip ...
Family Care Call Center Representative

1 day ago

Foundation Partners Group Winter Park, United States Full time

Overview & Responsibilities: · Build a clear understanding of Tulip's product so you can easily articulate why Tulip is the best choice for families · Become familiar with the processes and regulations in our industry and ensure that you are executing your work efficiently and a ...
Executive Assistant

1 day ago

AdventHealth PHSO Resources Altamonte Springs, United States

**Executive Assistant** · **All the benefits and perks you need for you and your family**: · - Benefits from Day One · - Career Development · - Whole Person Wellbeing Resources · - Mental Health Resources and Support · **Our promise to you**: · **_Centrus Health_** · Centrus Heal ...
Intake Coordinator

1 day ago

Advanced Recovery Systems Winter Park, United States

Overview: · **We are looking to add Intake Coordinators to our team Full Time** · Highly Desireable: Sales experience (Timeshares, automotive, real estate, high end retail); Hospitality and Call Center customer service experience · Pay range $17 to $20 per hour · **End of year bo ...
entry- level, care team representative

2 days ago

Sedgwick Orlando, FL, United States

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportuni ...
entry- level, care team representative

2 days ago

Sedgwick Claims Management Services, Inc. Orlando, FL, United States

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportuni ...
Head (m/f/d) Invoice Audits / MD Management - Business Unit Corporate Controlling and Digitalization

2 days ago

Galaxy Group Altamont, United States

Head of Invoice Auditing and MD Management (m/f/d) - Department of Corporate Controlling and Digitalization / G7.4 Invoice Auditing and MD Management · The University Hospital Magdeburg is a public institution (A.ö.R.) and, together with the Medical Faculty of Otto-von-Guericke U ...
U-Box Customer Care Representative

4 days ago

U-Haul Orlando, United States

Location: · 13650 Granville Ave, Clermont, Florida 34711 United States of America · Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will b ...
Private Duty Home Care Representative

4 days ago

Haven HHC Orlando, United States

Job Description · Job DescriptionSalary: · Private Duty Home Care Representative · Haven is looking for experienced and professional Home Care Representatives in the Orlando area · Summary: Marketing and strategically identifying new sales leads while building and maintaining ...
Patient Access Representative

2 days ago

Women's Care Orlando, United States

At Women's Care, our employees work Monday through Friday, no weekends In addition to the competitive pay and benefits, we offer the ability to grow within our organization while working as a team and loving what we do every day. · Women's Care was founded in 1998 by a small grou ...
Client Care Associate

1 day ago

Helping Hands Veterinary Surgery & Dentistry of Florida Orlando, United States

**Description** · **Position Overview**: · The Client Care Associates/CSR reports directly to the Practice Manager and works to support the efforts of the entire team by being the first and last impression our clients have when visiting our hospital. Our Client Care Associates ar ...
Front Desk Supervisor

1 day ago

Pet Paradise Resort Orlando, United States

**Description** · Pet Paradise is looking for "pet people" with leadership and strong customer service experience to fill our open **Front Desk Supervisor** position. · **Starting Rate: $16.50 hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniv ...
Executive Assistant

19 hours ago

AdventHealth Sports Med & Rehab Orlando, United States

**Executive Assistant AdventHealth Sports Med & Rehab - Orlando** · **All the benefits and perks you need for you and your family**: · - Benefits and Paid Days Off from Day One · - Tuition Reimbursement · - Career Development · - Whole Person Wellbeing Resources · - Be part of a ...
Patient Registration Representative

2 days ago

Osteopathic Family Wellness Center Orlando, United States

**Patient Service Representative** · **Job Category**: Administrative Support Staff, Patient Financial Services, Patient Registration · **Exemption Classification**:Non-Exempt Full Time · **Hours: Tuesday - Saturday 8:00am - 5:00pm** · **Description**:This position works closely ...
Maritime Science Instructor

1 day ago

Innovation High School - Orange County Public Schools Orlando, United States

To provide an appropriate educational atmosphere which encourages positive student learning and to participate in a dynamic setting with other classroom teachers, administrators, curriculum specialists and other staff members in the development and implementation of the school's ...
Operations Specialist

1 day ago

BlueSprig Lake Mary, United States

: · The Operations Specialist is a non-exempt position responsible for the day-to-day administrative · management of the center. This position works collaboratively with the center leadership to ensure · excellence in delivery and execution of daily operations. · **Responsibiliti ...
Tfa / Veterinary Medical Assistant (M/F/D)

1 week ago

Redwood Ventures Conway, FL, United States Freelance

**TFA FOR MIXED PRACTICE IN THE VULKANEIFEL REGION OF RHINELAND-PALATINATE, CONWAY, FL** · DIVERSE JOB IN A FRIENDLY TEAM · Your tasks · At our practice, you won't just have a fixed place at the reception or in treatment, but you can showcase your skills everywhere. Whether it's ...
Patient Access Rep II

2 days ago

Central Carolina Hospital Sanford, United States Full time

Who We Are: · People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Central Carolina Hospital is a 137-bed acute care hospital with over 100 physicians and more than 500 employees. The hospital offers a wide range of spe ...
Server

2 days ago

Cracker Barrel Old Country Store, Inc. Sanford, United States

Store Location: US-FL-Sanford Overview: · As a server at Cracker Barrel, you will serve up smiles and Southern goodness in a fast-paced, family-friendly environment. Our mission of Pleasing People guides everything that we do, and there's room for everyone at our table Servers ke ...
First Aid Attendant

1 day ago

Island H2O Waterpark Kissimmee, United States

**JOB TITLE**: First Aid Attendant · **REPORTS TO**: First Aid Supervisor · **DEPARTMENT**: Operations · **FLSA STATUS**: Hourly Non-Exempt · **POSITION SUPERVISED**: None · **JOB SUMMARY**: The First Aid Attendant will be responsible for providing first aid treatment to all gues ...