First Aid Attendant - Kissimmee, United States - Island H2O Waterpark

Description

JOB TITLE:
First Aid Attendant


REPORTS TO:
First Aid Supervisor


DEPARTMENT:
Operations


FLSA STATUS:
Hourly Non-Exempt


POSITION SUPERVISED:
None


JOB SUMMARY:

The First Aid Attendant will be responsible for providing first aid treatment to all guests and team members in accordance with company policies and procedures.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Ensure First Aid stations are staffed during park operations and provide timely first aid treatment to all guests and team members.
• Responds to calls when dispatched, and assesses the extent of injuries or illnesses.
• Communicates with dispatchers requesting additional assistance or services, as necessary.
• Uses prescribed techniques and equipment to provide care and provide additional emergency care following established protocols.
• Assesses and monitors vital signs and general appearance of guests or team members for change.
• Determines appropriate medical facility to which guest or team member will be transported.
• Complete accurate record of all incidents on company forms.
• Assist with incident investigations.
• Maintain a twoway radio at all times while on duty.
• Ensure first aid is adequately stocked with supplies. Notify the Manger on Duty when supplies are needed.
• Conduct a daily inspection of first aid equipment and complete daily checklists accurately.
• Perform routine maintenance and custodial work on equipment when not performing other duties.
• Maintain an environment that keeps safety the number one concern for all guests and team members.
• Greet guests, visitors, and team members in a friendly and courteous manner.
• Provide excellent customer service.
• Keep a clean orderly work area.
• Maintain a high level of confidentiality.
• Ensure professional development to enhance work knowledge, skills, and abilities.
• Adhere to all company policies, procedures, rules, regulations, standards, guidelines, expectations, and requirements.
• Ensure completion of work responsibilities and special projects in accordance with the designated time frame, as determined by the reporting leader.
• Adhere to company ethical requirements, demonstrating the utmost integrity in all professional and personal matters.
• Provide Operations Manager with feedback, ideas, and suggestions on a timely consistent basis.
• Assume additional responsibilities as assigned.

QUALIFICATIONS:


Education:
High School diploma or equivalent, required

Experience:
Minimum 1 years' in First Aid Operations or work-related fields preferred.

Certification/Licensure:
Must possess a valid driver's license and a current EMT certification. State EMT Certification Required.

• Must be at least 18 years of age.
• Must pass the Lifeguard Starguard Elite Certification
• Ability to troubleshoot situations without delay and act accordingly
• Ability to succeed in a fastpaced, evolving environment
• Must have excellent oral and written communication skills
• Must be able to work varied shifts, including evenings, holidays overnight events and weekends
• Must be able to maintain positive, respectful relationships and work effectively with all internal and external constituencies, including team members, community leaders and senior management.
• Must have highly developed interpersonal, verbal, and written communication skills, including presentation skills; ability to communicate clearly, concisely, and persuasively.
• Must have a proactive, goaloriented, cando attitude. Positive and effective customer service skills.
• Must have good teamwork orientation.
• Be able to define problems, collect data, establish facts, and draw valid conclusions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to walk or stand for extended periods of time. (In accordance with Operation Hours)
• While performing the duties of this job, the team member is regularly required to use hands to finger, handle, or feel; reach with hands and arms; as well as read, speak, and hear.
• The team member frequently is required to sit, stand, walk, stoop, kneel, push, pull, crouch or crawl. The team member is occasionally required to climb or balance.
• The team member must regularly lift and/or move up to twentyfive pounds, frequently lift and/or move up to a hundred pounds with assistance.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• The team member may be exposed to weather conditions prevalent at the time.
• The noise level is generally moderate to high.