Intake Coordinator - Winter Park, United States - Advanced Recovery Systems

Advanced Recovery Systems

Verified Company

Winter Park, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

We are looking to add Intake Coordinators to our team Full Time

Highly Desireable:
Sales experience (Timeshares, automotive, real estate, high end retail); Hospitality and Call Center customer service experience

Pay range $17 to $20 per hour

End of year bonuses Biannual reviews for possible pay increases
Persons who meet the minimum qualifications below _and are in long-term recovery_ are encouraged to apply

NOTE

:

This is NOT a remote position
. It is 100% in office at our call center in Winter Park, FL.

Advanced Recovery Systems is an integrated behavioral healthcare management company dedicated to the treatment of addiction, substance abuse, eating disorders and mental health issues.

We put behavioral health front and center, providing assistance to people with substance abuse issues, addictions and mental health concerns.

Every facility in the Advanced Recovery Systems network strives to provide the highest quality of care, using evidence-based therapeutic models that really work.

Our goal is to help men, women and adolescents live healthy, happy lives without the burden of substance abuse or mental illness.

Pay Minimum:
USD $17.00/Yr

Pay Maximum:
USD $20.00/Yr

Responsibilities:

Intake coordinators provide the initial contact a client has with The Recovery Village unless they have had direct contact with one of the business development representatives.

They may conduct brief telephone screenings to determine the nature and extent of the client's presenting issue, and whether The Recovery Village can provide the services the client is requesting.

If applicable to the setting, intake coordinators may be responsible for obtaining insurance information. After an intake assessment is completed, the intake coordinator discusses admission with the Admissions Director.

At times the intake coordinators may determine that the agency or organization is not an appropriate match for a client's needs and will refer the client to a more suitable facility.

Core Job Duties- Maintain strict client confidentiality.- Responsible for demonstrating a positive image

Answers the telephone within three (3) rings using an appropriate greeting
Attempt to obtain key information to impact first call close and connection process
Effectively connect with the caller to allow them to see you as the expert
Conducts preadmission assessments to determine appropriateness for admission.
Provide program information to prospective clients and families as needed.
Makes copies/send faxes as needed
Provides visitors or callers with general and specialized information about the facility
Conduct telephone conversations in a friendly and professional manner

Other Required Tasks

Maintains clear communications with supervisors and coworkers
Follows all policy and procedures of The Recovery Village
Receives and screens visitors and / or telephone calls, providing general and specialized information about the facility
Work as a positive team member
Other duties as assigned by Director of Admissions and Call Center Supervisor
Participate in staff meetings as needed
Provide potential business development referrals to the Director of Business Development

Qualifications:

High School diploma or equivalent.
Experience in sales highly desired, especially Complex Selling.
Any experience working in Mental Health or Addiction Treatment is very helpful.

We offer great benefits including 401(k), generous paid time off plan, medical, dental, vision, and many more benefits.

BENEFITS

:

-
Pay

:

Competitive salary
-
Paid Time Off

:

Up to 3 weeks of paid time off per year
-
Retirement

:

401K + match
-
Insurance

:

Health, Vision, Dental, Life Insurance. PLUS Teladoc access and visits at
NO cost to the employee.

:

Matching HSA _up to _
_$1500 a year contribution from the company__ to your HSA_.

Healthcare monthly premiums starting at:
Employee

$89.79

Emp + Spouse

$453.30

Emp + Child(ren)

$350.45

Emp + Family

$653.67

Advanced Recovery Systems is a national integrated behavior healthcare management company dedicated to the treatment of addition, substance abuse, eating disorders and mental health issues.

We invite you to learn more about us at our website

The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO.

**We are proud to be a drug-free workplace.