Business Systems and Reporting Administrator - Salem, United States - Oregon Housing & Community Services

Description

Initial Posting Date:

04/23/2024

Application Deadline:

05/02/2024

Agency:

Oregon Housing and Community Services

Salary Range:

$5,747 - $8,831

Position Type:

Employee

Position Title:

Business Systems and Reporting Administrator (OPA3) - Limited Duration

Job Description:

Oregon Housing & Community ServicesBusiness Systems and Reporting Administrator - Limited Duration [Operations & Policy Analyst 3]Remote - Salem, OR Oregon Housing & Community Services (OHCS) is searching for a Business Systems and Reporting Administrator who will manage the design, implementation, and administration of a customized Customer Relations Management (CRM) platform for the OHCS Disaster Recovery & Resilience section. If this position sounds like the challenging career opportunity, you have been looking for, then don't hesitate and apply today OUR COMMITMENT TO EQUITY, DIVERSITY, & INCLUSION

OHCS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Our Vision is that all Oregonians can pursue prosperity and live free from poverty.

Our Mission is to provide stable and affordable housing and engage leaders to develop integrated statewide policy that addresses poverty and provides opportunity for Oregonians.

Our Core Values: Collaboration - Compassion - Equity - Integrity - Leadership - Transparency.

IMPORTANT INFORMATION

• Working Condition: Remote > This position has some requirements for occasional in person meetings. To qualify for remote work, you must live in the United States.
• This position is Limited Duration (LD), full time, and represented by SEIU.
• This LD position is a workload position with the possibility of becoming permanent depending on funding. Anticipated closing date is 06/30/25. The position may close earlier depending on program timelines.
• Per the SEIU CBA for OHCS represented positions, applicants who are current OHCS employees will be considered and interviewed before external applicants.
• This recruitment will be used to establish a list of qualified applicants to fill the current vacancy and may be used to fill future vacancies as they occur.
• This position requires both a resume and a cover letter, the cover letter will need to address the desirable attributes listed in this job posting.

WHAT YOU WILL DO

The primary purpose of this position is to manage the design, implementation, and administration of a customized Customer Relations Management (CRM) platform for the OHCS Disaster Recovery & Resilience section. The CRM platform will be used for the implementation of a variety of recovery programs. Within the system, OHCS Recovery & Resilience will design at least: public intake portal, system architecture for a unique applicant record, automation for system processing of eligible applicant files, protocols for standardized external contact to applicants within the system, and interface with OHCS accounting systems including batch payment processes and vendor setup.

This position will lead CRM developers. This position will work closely with key OHCS staff to develop the Business Requirements for any of the recovery programs run through the CRM. This position will manage (unless another development model is used) the Agile sprint cycle employed to design and refine the operations of the CRM. This position will be responsible for managing access to the CRM including login credentialing, user setup, and coordination with OHCS IT or Oregon Department of Administrative Services (DAS) project managers and protocols.

This position will be responsible for developing, tools for analyzing, and forecasting performance trends of recovery investments and key strategic initiatives; ensuring all Federal reporting is timely and accurate; identifying and implementing process improvement initiatives, connecting system reporting to internal resources overseeing HUD's Disaster Recovery Grant Reporting system (DRGR), other IT systems; and reporting performance metrics and financials to external and internal stakeholders. This includes providing the executive staff with data-driven program analysis, financial trend analysis, and outcome-based program reporting and reviews.

MINIMUM QUALIFICATIONS

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
-OR-
Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.

To request a copy of the position description, please contact:

DESIRED ATTRIBUTES

The most competitive candidates will possess the following attributes, experience, and knowledge:

• Considerable knowledge of information tracking systems and databases applicable to the work.
• Ability to plan organize and lead staff
• Ability to work independently to meet goals and deadlines.
• Experience with relational database programs.
• responsible for developing, tools for analyzing, and forecasting performance trends of recovery investments and key strategic initiatives.
• Excellent presentation, written and verbal communication skills.
• Demonstrated awareness of race and social justice, including the ability to positively influence equity, diversity, and inclusion in the workplace.

WHAT'S IN IT FOR YOU

You will become part of an innovative and strategic group of professionals and enjoy a competitive salary and benefits package

• A positive environment that offers opportunities for career growth and cross-training.
• An agency that supports and encourages work/life balance and overall wellness.
• including, employer-paid health insurance, vacation, and sick leave, eleven paid holidays, three paid personal days, flexible spending accounts, and an employer contribution retirement plan ().
• The posted salary range is the total possible range for the classification. Candidates are screened through a Pay Equity process that evaluates various factors. Please see the website for more information.

RECRUITMENT TIMELINE

*These dates are approximate and may change. *

• Recruitment Closes: 05/02/24
• Recruiter Screening for Minimum Qualifications: On-going
• Hiring Manager Screening for Requested Skills: On-going
• 1st Round of Interviews: Week of 05/13/24
• 2nd Round of Interviews: TBD if needed.
• Anticipated Start Date: 06/03/24.

APPLICATION GUIDANCE AND REQUIREMENTS

• Current State of Oregon employees: Apply via your employee Workday account.
• External applicants: View this . A PDF is also available by .
• REQUIRED: Attach your most up-to-date Resume. Please ensure your Workday profile matches your submitted resume.
• REQUIRED: Attach a Cover Letter that demonstrates how you meet the "Desired Attributes" for this position.
• A Cover Letter that does not meet the required criteria will be graded as ineligible.

If you have questions about the job announcement, or need an alternate format to apply, please contact the HR Solutions Inbox at:

WHO WE ARE

Oregon Housing and Community Services (OHCS) is Oregon's housing finance agency. We provide financial and program support to create and preserve opportunities for quality, affordable housing for Oregonians of lower and moderate income. Our vision is that all Oregonians can pursue prosperity and to live free from poverty. Across Oregon, housing has emerged as a paramount concern. The lack of available housing, high rents and high home prices are driving rapid increases in housing instability and homelessness. The data is clear: too many Oregonians are without a safe, stable, and affordable place to call home.

OHCS is placing a greater emphasis on strategic planning and the way we invest our resources. Recently, we have restructured, refocused, and reimagined our agency. Our work has led to an increased emphasis on data, research, and customer service. We are carrying that effort forward with the . The plan articulates the extent of Oregon's housing problem and what we can do to address it. OHCS committed to the Housing Stability Council and our stakeholders that the plan will be responsive to the needs of the state.

OHCS released its to update the agency's significant progress in meeting the goals outlined in the 2019 Statewide Housing Plan. We are now more than halfway into the five-year plan.

To learn more about Oregon Housing and Community Services, visit our website:

DISASTER RECOVERY & REILIANCE

The Oregon Department of Housing and Community Services (OHCS) has established a new division to manage recovery from major disasters. The Recovery & Resilience section will administer long-term state and federal grants to benefit disaster survivors and impacted communities in Oregon. Primarily, the division is recovering from the major disasters that occurred during Labor Day Weekend of 2020 when fires caused the loss of nearly 4,200 homes in the state. The Oregon Legislature allocated $150 million in specific wildfire recovery along with substantial affordable housing funding which will be applied to disaster impacted regions, and the federal government is expected to allocate resources to the recovery as well. OHCS has set aggressive goals to replace as much of the lost housing as it possibly can, and to provide a comprehensive recovery for individuals impacted by the fires. This division is a key function of OHCS and will develop innovative business practices within the agency through the administration of multiple CDBG-DR programs for recovery and resilience including HARP, HOP, IHA, PIER, and others. Under the CDBG-DR grant, DRR plans to carry out multiple Substantial Action Plan Amendments (SAPAs), which will likely result in significant program changes, the addition of new programs, and the development of updated and/or new policies and reporting requirements.

WANT TO KNOW MORE? LET US HELP YOU

• If you need a reasonable accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please send your request to and include the job requisition number.
• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the page for more details.
• Please save a copy of this job announcement for reference as it may not be available to view after the job closes.
• Finalists will be subject to a computerized criminal history check.Adverse background data may be grounds for immediate disqualification.
• Work Authorization: OHCS does not offer visa sponsorship now or in the future. If hired, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States.
• Veteran's Preference: Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: . NOTE: If claiming veterans' preference please be sure to check your Workday account for pending tasks or actions under your "My Applications" section.

APPENDIX

Emails

Links