- Manage individual claims on a proactive basis from notification to closure, investing the necessary
level of involvement required for each claim depending on the nature, category, maturity, type,
and quantum of the claim. - Focus primarily on the management of claims with an expected or actual value at or below
$250,000 without Coverage Litigation or other significant flags. - Adhere at all times to Beazleys Claims Reserving Philosophy and Standards.
- Act at the direction of line management to develop, iterate, document, and execute claims
strategies considering uncertainties, key decisions, potential outcomes, and estimated associated
costs. - Engage and liaise with line management as appropriate on specific claims where additional
experience or knowledge may be beneficial or is required. - Understand and implement Beazleys Conduct Risk Policy.
- Work alongside and support Claims Managers in the management of the claims portfolio to optimise
performance including the: - Review of individual claims within the portfolio on a regular basis and ensuring reserves and
records are maintained in a timely manner as required by Beazleys claims controls and
standards.
- Communication of any material claims to Reinsurance and Finance as set out by the applicable
claims authority, claims protocols, and procedures. - Working with Reinsurance to effect recoveries.
- Understand the overall strategic objectives and business plans of the Beazley claims function to
the degree required to engage and liaise effectively with line management. - Develop an understanding of marketing and underwriting strategies for the respective business
area. - Provide input to underwriters on review of potential or existing insureds claims experience.
- Identify claims trends and developments and communicate their potential impact on the book.
Authority & Minimum Standards Observance - Operate within approved claims authorities at all times.
- Maintain a thorough knowledge of industry regulations and minimum standards.
- Ensure compliance with the regulations and Beazleys claims control standards and protocols.
- Follow Beazleys procedures for the selection and retention of 3rd-party professionals and
manage these relationships to the benefit of Beazley. - Conduct file reviews or audits, where required, and assist in the resolution of any issues
identified. - Work proactively to develop strong relations with key brokers and insureds.
- Promote the Beazley brand of excellence in client service professionalism.
- Ensure the management of claims conforms to the agreed standardised processes and use of
share service functions as appropriate. - Contribute to the commitment to, and active development of a continuous improvement culture
within the overall claims function. - Support senior Claims staff with any relevant tasks, projects, or initiatives to further develop
skills and understanding of the broader organisation. - Assist claims management and peers to develop, mentor, and empower junior staff.
- Serve as a positive role model for junior staff
- Conflicts of Interest
Adhere to Beazleys Conflicts of Interest policy, alert the appropriate person to any potential
conflicts of interest, and take steps to resolve them promptly.
Immediately advise your Head of or Group Head of Claims if any Beazley employee seeks to
exert undue influence on you or any other team member to act improperly in the management,
reserving, or settlement of any claim. - Adopt the Beazley culture of Professionalism, Integrity, Effectiveness, and Dynamic that
contributes to an internal environment of teamwork and promote a positive brand image and
experience to our external customers. - Comply with Beazley procedures, policies, and regulations, including the code of conduct which
incorporates the PRA and FCA Conduct Rules. - Undertake training on Beazley policies and procedures as delivered by your line manager, People
& Culture, or the assurance teams (compliance, risk, internal audit) either directly, via e-learning,
or the learning management system. - Display business ethics that uphold the interests of all our customers.
- Ensure all interactions with customers are focused on delivering a fair outcome.
- Comply with any specific responsibilities necessary for your role as outlined by your line manager,
People & Culture, or the assurance teams (compliance, risk, internal audit) and ensure you keep
up to date with developments in these areas. This may include, amongst others, Beazleys claims
control standards, other Beazley standards, and customer relationship management. - Carry out additional responsibilities as individually notified, either through your objectives or
through the learning management system. These may include membership in Beazley
committees or working groups - Graduate Calibre
- Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), Analysis of financial statements, Financial assessments of claims, Data analysis, Decision-making
- Work management skills: Time and workload management, Self-starter, Planning, Achievement orientation, Productivity focus
- Interpersonal skills: Ability to influence others, Client and broker management skills, Purposeful communication, Flexibility, Active listening
- Past claims experience establishing liability and/or settlement resolutions.
- Functional knowledge & understanding: Claims management process, US/RoW Insurance market (general & focus group), US/RoW legal and regulatory environment, Alternative resolution approaches
- Outcome focussed, self-motivated, flexible and enthusiastic
- Professional approach to successfully interact with senior management/colleagues/external suppliers
- Diplomatic
- Problem-solving
- Decisiveness
- Customer-focused
- Influencing others
- Team work
- Self-starter
- Analytical thinking
- Managing resources effectively
- Technical competency and expertise
-
Claim Team Manager
4 days ago
State Farm Mutual Automobile Insurance Company Philadelphia, United StatesPhiladelphia, Pennsylvania · - Claims and Investigation · - Regular Full Time · - 37191 · **Job Description**: · **Overview** · Build your career at one of the top companies for professional growth in the U.S. Khakis optional · At State Farm we invest in our employees by providin ...
-
Avp, Claim Manager
1 week ago
Chubb Wilmington, United StatesThis position will directly manage a staff handling claims occurring on the Builder's Risk, Entertainment and Natural Resource (Energy) books of business. Analyze first reports to determine nature of loss, coverage provided, and scope of damage; promptly contact client's and cont ...
-
AVP, Claim Manager
1 week ago
Chubb Philadelphia, United StatesJob DescriptionChubb is currently seeking an Assistant Vice President, Lost Time Workers' Compensation Claim Manager for our Southeast Claim Region. The AVP Manager will be responsible for leading a team of Workers' Compensation professionals in the delivery of the highest qualit ...
-
AVP, Claim Manager
3 days ago
Chubb Philadelphia, United StatesJob Description · Chubb is currently seeking an Assistant Vice President, Lost Time Workers' Compensation Claim Manager for our Southeast Claim Region. The AVP Manager will be responsible for leading a team of Workers' Compensation professionals in the delivery of the highest qu ...
-
Manager Fraud Claims Analytics
1 week ago
TD Bank Mount Laurel, United States**Work Location**: · Remote Mount Laurel (NJ) · **Hours**: · 40 · **Pay Details**: · $86,840 - $139,360 USD · **Line of Business**: · Financial Crimes & Fraud Mgmt · The **Manager, Fraud Claims Analytics & Strategy **is responsible for representing Fraud Performance Management in ...
-
Claims Account Manager, Mid Market
1 week ago
XL Group Philadelphia, United StatesClaim Account Manager – US Mid-MarketMultiple Locations | United States of AmericaOur Claims team sets us apart. · Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. · Our experienced Clai ...
-
Manager Quality Auditing
19 hours ago
AmeriHealth Caritas Philadelphia, United StatesYour career starts now. We are looking for the next generation of health care leaders. · At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associa ...
-
Farmers Insurance Group Philadelphia, United States**We are Farmers** · We aremore than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing cus ...
-
Billing Specalist
6 days ago
Alliance Cancer Specialists Philadelphia, United StatesOverview: · **THIS IS NOT A REMOTE POSITION.** · **Top Reasons To Work for Alliance Cancer Specialists**: · Comprehensive benefits package for full-time employees including: · Medical, Dental, Vision, Life, and Disability insurance · 401k Plan · Paid Time Off · Highly competitive ...
-
Liability Adjuster
1 day ago
CUSTARD INSURANCE ADJUSTERS Philadelphia, United States**Custard Insurance Adjusters, Inc.** · **Mission Statement**: · Custard Insurance Adjusters' mission is to provide its clients with the highest quality of claim service available in the industry. We are recognized as a premier company, continuing to increase our role as a nation ...
-
Billing-payroll Specialist $21-$26/hr Sharing
19 hours ago
Sharing Love Home Care Philadelphia, United StatesSharing Love Home Care, LLC. is a Home Care Agency based in Philadelphia, PA Our agency provides care and assistance to those who are disabled and elderly. We are seeking an individual that is personable, professional, attentive, independent, punctual, and willing. This is a full ...
-
Provider Relations Coordinator
1 day ago
Clark Resources Philadelphia, United States**Knowledge, Skills, and Abilities Required**: · - Position requires (a) Bachelor's degree in Marketing, Communications, or Healthcare-related field and at least 3 years' work experience in provider relations, marketing outreach or (b) a High School diploma and at least 5 years' ...
-
Dental Office Manage/ Benefits Coordinator
1 week ago
Petchalonis Dental Associates Philadelphia, United Statesassist patients to complete all necessary forms and documentation · - verify and update patient information · - inform patients of dental office procedures and policy · - move patients through appointments as scheduled · - enter all relevant patient information into data system · ...
-
Quality Assurance Associate
4 days ago
CORA Services Inc Philadelphia, United States**DUTIES AND RESPONSIBILITIES**: · - Assist IBHS and ABA Staff with facilitation of IBHS and ABA service delivery to clients through administrative support. · - Maintain service-related documentation in client records by collecting and entering client service data in internal and ...
-
Attorney
5 days ago
State Farm Philadelphia, United States Full timeOverview · We are not just offering a job but a meaningful career Come join our passionate team · As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inc ...
-
Vehicle Title and Insurance Specialist
1 day ago
Ardent Federal Credit Union Philadelphia, United States**General Purpose**: · This position is responsible for assisting in all aspects of consumer loan servicing. Areas of responsibility include but are not limited to, vehicle title and insurance administration, collateral protection insurance, and loan maintenance. · **Essential Fu ...
-
Surveillance Investigator
1 week ago
The Robison Group Philadelphia, United StatesIndividuals selected for the position will be expected to perform investigations of workers compensation claims, liability investigations, multi-line insurance claims, criminal and civil background checks, and other investigative tasks. · The majority of cases worked in this posi ...
-
Counsel, Claim Liability
1 week ago
The Travelers Companies, Inc. Philadelphia, United StatesWho Are We? · - Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a cultu ...
-
Billing Supervisor
1 week ago
The Philadelphia Protestant Home Philadelphia, United StatesJob Summary: · The Philadelphia Protestant Home (PPH) is seeking a skilled and experienced Billing Supervisor to join our team. As a Billing Supervisor, you will be responsible for overseeing the billing operations of our organization, ensuring accuracy and efficiency in all bill ...
-
Commercial Lines Assistant Account Manager
18 hours ago
Gannon Coyne & Associates Philadelphia, United States**Company Overview** · Gannon Coyne & Associates is a leading insurance agency specializing in personal and commercial insurance solutions. We provide comprehensive coverage and risk management services to individuals and businesses of all sizes across various industries. As an A ...
Assistant Claims Manager - Philadelphia, United States - Beazley
Description
General:
Job Title: Assistant Claims Manager
Division: Group Claims
Reports To: Claims Product Specialist and/or Claims Focus Group Leader, as per Beazleys organisation chart
Key Relationships: Claims staff, underwriters, insureds, brokers and service providers
Job Summary: An independent Claims Handler role focused on low to mid value claims with no significant coverage issues to help achieve the Beazley vision of being the highest performing specialist insurer. To contribute to the overall performance, development, and management of the Beazley claims function. To proactively manage claims, primarily at the individual level while gaining experience at the portfolio level through observing and working with peers. A key requirement of the role is to assist to achieve high levels of satisfaction for the client and broker through high quality claims management, resolution, and excellent client service. To work with underwriters and support brokers and clients. To support claims management to facilitate and foster a collaborative approach across the overall claims function to learn, share ideas and diverse perspectives, and work in a manner that best meets the challenges of our clients.
FLSA: Exempt
Key Responsibilities:
Individual Claims Leadership
Claims Portfolio Management
Strategy and Business Planning
Working with Underwriters
Third party Management
Broker and Insured Relations
Operational
Supporting Senior Claims Handlers
General
At Beazley we are committed to doing the right thing because it is the right thing to do. It is important
that within all your interactions both internally and externally you adhere to this principle through
adoption of Beazleys core values and behaviours PIED and Being Beazley.
Education and Qualifications
Skills and Abilities
Knowledge and Experience
Aptitude and Disposition
Competencies
Salary for this role will be tailored to the successful individuals location and experience. The expected compensation range for this position is up to 88k per year plus discretionary annual bonus. You will be able to discuss your salary expectations should you be contacted about this role.
This document is subject to review after consultation with your Manager.