Field Property Claims Adjuster-philadelphia, Pa - Philadelphia, United States - Farmers Insurance Group

Mark Lane

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Mark Lane

beBee recruiter


Description

We are Farmers
We aremore than just your favorite commercials.

At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth.

That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.


Workplace:
Remote ( #LI-Remote )

If you are looking for the following in your next career move:

  • Paid training through the award winning and industry leading University of Farmers.
  • Flexibility and independence to work outside the confines of a desk job.
  • Total Rewards benefits package, 401K, and a competitive starting salary.
  • Rapid growth potential and management opportunities for successoriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.
Then Farmers Insurance is the place for you


Our Field Property Claims Adjusters will:

  • Conduct field based investigations by visiting policyholders' homes to investigate property damage.
  • Use claims handling software, a company car and laptop to determine claims related damage and write estimates in a paperless environment
  • Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
  • Use strong customer service skills to negotiate with policyholders to settle the claim.

If you have the following:


  • High School diploma or equivalent required. Bachelors Degree preferred.
  • Excellent customer service and communication skills.
  • Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
  • Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
  • Able to adapt to ever changing technology.

Job Summary:


  • Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims. Will also be required to maintain an active adjusters license in states where required.

Essential Job Functions:


  • Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits). Adjusts all types of claims. Inspects damaged property, and determines claims related damage.
  • Estimates the cost of repair or replacement of damaged or stolen property. Determines and reports on subrogation potential. Initiates the sale of salvage personal property, and miscellaneous salvage items. Reports theft, fraud, and arson losses as required to state and industry agencies.
  • Performs most duties on an individual basis, and work has a direct bearing on Management results. Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.
  • Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days. Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals. Performs other duties as assigned.

Physical Actions:


  • Bending Pulling Sorting Carrying up to 50 lbs. Pushing Speaking (English) Climbing Reaching Standing Key entering Reading (English) Walking Kneeling Seeing Writing (English)

Physical Environment:


  • Required job duties are normally performed in a climate
- controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive Noise Levels Chemicals Chemical/Biological Conditions Moving Mechanical Parts Areas considered dangerous Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.


Education Requirements:


  • High school diploma or equivalent required. Bachelor's degree preferred.

Experience Requirements:


  • None. Must achieve minimum passing scores on all claims training exams.

Special Skill Requirement:


  • Communication Personal Computer Literate V

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