- Assist junior technicians in resolving complex issues
- Manage the resolution of customer tickets according to established Service Level Requirements (SLRs)
- US Citizen
- DoD Secret Clearance
- HS diploma with 5+ years of prior relevant experience
- Valid DoD 8570 IAT Level II: Security+ or higher Certification
- Must demonstrated expertise in IT Enterprise Operations
- Experience with Microsoft Windows OS, version 10
- Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software
- Basic network troubleshooting skills
- Excellent customer service skills
- Excellent oral and written communication skills
- Must be able to lift and carry 50 lbs for up to a 100 feet at a time; must be able to lift 25 lbs vertically using ladders
- Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time
- Must be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets
- Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer)
- Must be able to drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot; valid state license required
- Organized and detail-oriented
- Strong leadership skills
- Self-motivated/ self-directing
- Strong collaboration, prioritization, and adaptability skills required. Relationship building
- Ability to manage and prioritize own work, and that of their team
- Independent decision making
- Analytical thinking; thinking out of the box
- Ability to effectively communicate with all organizational levels (SME to Senior Management)
- Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)
-
User Support Technician
15 hours ago
BEPC Inc San Diego, United States**BEPC has an open position for a User Support Technician in San Diego, CA** · **Contract W2 Period: 6-month contract with possibilities for extensions** · **Pay & Benefits: $ $25.00/hr. +Medical, Dental, Vision and Life Insurance** · Monday - Friday 8am to 5pm · **Requirements** ...
-
System Support Technician
1 day ago
Werfen San Diego, United States**Job Overview**: · - Post Date · - April 23, 2024 · - Number · - ICIMS · - Job Function · - Marketing · - Location · - San Diego - AID Old Grove Road San Diego, California United States · - Country · - United States · **About the Position**: · **Overview**: · **Werfen** · Werfe ...
-
Desktop Support Technician
1 week ago
Leidos La Jolla, United StatesDescription · NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operat ...
-
Desktop Support Technician
1 week ago
Leidos La Jolla, United StatesDescription · NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operat ...
-
Help Desk Support Technician
5 days ago
Liberty Military Housing San Diego, United StatesOverview: · **_ Liberty Military Housing - Own your passion for service_** · - At _**_Liberty Military Housing _**_we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United Stat ...
-
Entry Level IT Support Technician
1 week ago
Lawgistics Inc Vista, United States**Benefits**: · - 401(k) matching · - Company parties · - Free food & snacks · - Health insurance · - Opportunity for advancement · - Paid time off · Lawgistics is a top tier Vista, CA based outsourced IT firm specializing in mid-sized law firms. We are adding another entry level ...
-
IT End User Services and Support Technician
1 week ago
Beta Bionics, Inc. San Diego, United States**About Beta Bionics**: · Beta Bionics, Inc. is a medical technology company dedicated to bringing innovative type 1 diabetes management solutions to the many, not the few. We are committed to bringing better access to better solutions - and a better life for those living with di ...
-
Desktop & Client Support Technician on-site
1 week ago
EDF Renewables North America San Diego, United StatesScope of Position: · EDF Renewables North America is a market-leading independent power producer and service provider with over 35 years of experience. We deliver grid-scale power: wind (onshore and offshore), solar photovoltaic, and storage projects; distribution-scale power: so ...
-
Epsilon Systems Solutions Inc San Diego, United StatesEpsilon Systems Solutions, Inc. is seeking a full time Combat Systems Launcher Systems Support Technician II in San Diego, CA. · **Summary**: Support personnel shall read schematics, long lines, and troubleshoot wiring and other electrical/electronic components. Assemble, test, a ...
-
Pharmacy Technician Ii
6 days ago
Scripps Health La Jolla, United StatesScripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. · **This is a Full Time (70 hours every two weeks) benefited position, 7 on 7 off night shifts. Locat ...
-
Pharmacy Technician Ii
1 week ago
Scripps Health La Jolla, United StatesScripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. · **This is a Full Time (80 hours every two weeks) benefited position, working 8-hour varied shifts o ...
-
Lab Tech Ii
1 day ago
Salk Institute for Biological Studies La Jolla, United States**Job location** is 441 Saxony road, Barn 7 Encinitas, CA 92024 · The Harnessing Plants Initiative (HPI) aims to develop crop plants that sequester more carbon via extensive root systems containing recalcitrant carbon polymers to fight climate change. A major component of this re ...
-
Behavior Technician/interventionist
1 week ago
Coyne and Associates La Jolla, United States Part timeNo previous Applied Behavior Analysis (ABA) therapy experience is required for this **_Entry Level_** position We will provide the best hands-on ABA training and mentorship in Southern California - Where you will actively learn shadowing with kids and trainers in the field. · **W ...
-
Administrative Coordinator
2 weeks ago
Scripps Health La Jolla, United StatesScripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. · **This is a benefit-eligible Full Time, Monday - Friday role from 8AM - 4:30PM, located at Scripps ...
-
Behavior Technician
1 week ago
Coyne & Associates Education Corp La Jolla, United States Full timeNo previous Applied Behavior Analysis (ABA) therapy experience is required for this_**Entry Level **_position We will provide the best hands-on ABA training and mentorship in Southern California - W_here you _will actively learn shadowing with kids and trainers _in the field._ · ...
-
Sterile Processing Tech
1 week ago
Scripps Health La Jolla, United StatesScripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. · **This is a full-time night shift position located at Scripps Memorial La Jolla.** · Join the Scrip ...
-
Manager, Facilities
4 days ago
Museum of Contemporary Art San Diego La Jolla, United States**Museum of Contemporary Art San Diego**: Manager, Facilities · **Department**: Curatorial Affairs · **Reports to**: Director, Facilities · **Employee Status**: Full-Time, Non-Exempt · **Primary Work Location**: La Jolla · **Pay Range**: $ $30.75 · **JOB SUMMARY**:Under mínimal s ...
-
Research Assistant Ii
1 week ago
Salk Institute for Biological Studies La Jolla, United States**SUMMARY**: · The Research Assistant II position is responsible for, with limited instruction for routine work, performing various cell and molecular biology and biochemistry techniques; library prep, mouse handling and colony maintenance, minor mouse surgeries, mouse breeding a ...
-
Research Assistant I
1 week ago
Salk Institute for Biological Studies La Jolla, United States**SUMMARY**: · The Research Assistant I position is responsible for, with limited instruction for routine work, performing various cell and molecular biology and data handling techniques; library prep, mouse handling, minor mouse surgeries, mouse breeding and weaning, genotyping, ...
-
Maintenance Technician 2
6 days ago
White Sands La Jolla - a HumanGood community La Jolla, United StatesWhite Sands, a HumanGood life plan community (CCRC) in beautiful La Jolla, CA, is seeking a full-time Maintenance Technician II for our Buildings and Grounds team. As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the cou ...
Desktop Support Technician - La Jolla, United States - Leidos
Description
Description
NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.
Job Summary:
Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Naval Air Station North Island, CA as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.
Primary Responsibilities
Basic Qualifications
Preferred Qualifications
Pay: $30.98/hr.
Original Posting Date:
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range -The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.