- Maintenance Work
- Helpdesk work
- Design & Deployment work
- Attend requisite internal meetings.
- Attend requisite external (customer, vendor) meetings.
- Report daily, weekly, monthly and in a timely manner projects and operations to supervisor.
- Collaborate with team, and others.
- In order to accomplish assigned tasks, improve skill and performance.
- Pay attention to the customer inquiries and/or system alarm.
- Respond to customer inquiries via e-mail/phone and solving their issues/problems.
- Collaborate with the vendor for solving the system issue/problem if needed.
- Manage the inquiry/issue/problem from the beginning to the end and close the case.
- Propose and/or improve the system in order to reduce the customers issue/problem.
- Propose and/or improve the monitoring system in order to resolve the issue/problem proactively.
- Document the outage/system problem report.
- Pay attention to the customer inquiries and/or system alarm/monitoring.
- Respond to customer inquiries via e-mail/phone and solving their issues/problems.
- Manage the inquiry/issue/problem from the beginning to the end and close the case.
- Create design document based on the requirement definition.
- Document Inventory sheet, Parameter sheet, Logical/Physical Diagram, Test Item List/Schedule/Procedure, OM Manual etc.
- Perform the configuration/setup work according to the kitting procedure and record the configuration/setup work log.
- Implement, setup and test at customer site.
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Support Engineer
1 day ago
Plastometrex Houston, United StatesWorking within the Technical Support Team, you will carry out the training, installation and servicing of our innovative Portable PIP (Profilometry-based Indentation Plastometry) system. The successful candidate would need to be based in Houston, Texas, and be prepared to travel ...
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IT Support Engineer
5 days ago
RedRiver Systems, LLC Houston, United StatesIT Support Engineer Tier 1 & 2 Bilingual Japanese and English · Employment Type: Direct-HIRE · Work Environment: 100% ON-SITE · Work Location: Houston, TX Westheimer Rd & Sage Rd) · Not accepting 3rd Party Candidates at this time / No Sponsorship is being offered Now or in the Fu ...
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IT Support Engineer
2 weeks ago
Natsoft Houston, TX, United StatesIT Support Engineer · Houston Texas · Bilingual English Japanese proficiency · Experience supporting and troubleshooting PCs including knowledge of MS Office, Windows 10, printers, network connectivity, etc. · Understanding of Windows servers including Windows including patchin · ...
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IT Support Engineer
3 days ago
Fugro Houston, United StatesJob Description · Fugro is the world's leading Geo-data specialist. At Fugro, we are passionate about our purpose to create a safer and more liveable world together. Part of our strategy is to differentiate ourselves in the market by using integrated digital solutions. These hig ...
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IT Support Engineer
1 week ago
Fugro Houston, United StatesJob Description · Fugro is the world's leading Geo-data specialist. At Fugro, we are passionate about our purpose to create a safer and more liveable world together. Part of our strategy is to differentiate ourselves in the market by using integrated digital solutions. These hig ...
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IT Support Engineer
1 week ago
Fugro Houston, United States Full timeJob Description · Fugro is the world's leading Geo-data specialist. At Fugro, we are passionate about our purpose to create a safer and more liveable world together. Part of our strategy is to differentiate ourselves in the market by using integrated digital solutions. These high ...
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Technical Support Engineer
1 week ago
Premier Group Recruitment Houston, United StatesTechnical Support Engineer · Houston, TX (onsite) · $20 - $25 p/h · A software company located in Houston is now looking for a Technical Support Engineer to join their growing team. · The client is looking for a Technical Support Engineer who is confident working with Windows OS ...
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Product Support Engineer
6 days ago
Nobi Smart Lamps Houston, United StatesAbout Nobi USA · Nobi USA is a leading AgeTech company and developer of the Nobi Smart Lamp committed to empower elderly and their loved ones as well as senior care providers by providing discrete technology and smart solutions to deliver best care when needed and not when unwant ...
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Application Support Engineer
6 days ago
Intec Select Houston, United StatesApplication Support Engineer – Openlink Endur - $125,000 - $150,000 + Bonus (Total Comp - $170k - $180k) – Houston – Trading · Overview: · A market leading organization operating within the financial services sector are searching for a number of experienced Support Engineers wit ...
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Onsite Support Engineer
4 days ago
CTG Inc Houston, United States· CTG is looking for an onsite support engineer to assist the client with setting up flex desks, cabling, and connecting meeting room equipment. · Key requirements: · Active Directory · Azure · Intune · Office 365 · LAN · Workplace support · Problem solving · Language EN · In po ...
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Desktop Support Engineer
3 days ago
Open Systems Technologies Houston, United StatesA financial firm is looking for a Desktop Support Engineer · to join their team in Austin, TX. · Pay: $30-35/hr · Responsibilities: · Providing level 2 desktop support as needed · Ensuring customer service is timely and accurate · Aligning service level agreements with busine ...
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Product Support Engineer
1 week ago
INSPYR Solutions Houston, United StatesTitle: · Technical Product Support Engineer · Location: · Austin, TX (Hybrid) · Work Requirements: · US Citizen, GC Holders or Authorized to Work in the U.S. · Qualified candidates should send their resume (Word Format) along with salary requirements to · Erica Shackleton · ...
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Customer Support Engineer
4 days ago
Tait North America Houston, United StatesScope of Role · The Customer Support Engineer - Console Products (CSE) primary objective is to rapidly resolve technology issues that are reported to the Tait Help Desk. The position requires a hands-on technical leader and subject matter expert who is responsible for delivering ...
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Engineering & Systems Support
2 weeks ago
Aerodyne Industries Houston, TX, United States Full timeAerodyne Industries · Job Description: · Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida's exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility ...
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Technical Support Engineer
3 days ago
DDG Houston, United StatesAbout the job Technical Support Engineer · DDG Partners seeks Technical Support Engineer. · Job Duties: · * Develop and maintain technical expertise in assigned areas of product functionality. · * Demonstrate exceptional analytical, troubleshooting, and problem-solving expert ...
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3LS Support Engineer
1 week ago
ApTask Houston, United StatesAbout Client: · The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets s ...
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Engineering & Systems Support
2 weeks ago
BuildSubmarines Houston, TX, United StatesOceaneering Space Systems (OSS) develops, integrates, and applies new and innovative technologies to meet the challenges of working in space and other harsh environments. We are ideally positioned to meet the growing needs of NASA and the expanding commercial and Department of De ...
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Desktop Support Engineer
1 day ago
A&O IT Group Houston, United StatesThe role: · Handle Incidents and Service Requests and near desk IT support; · Provide services to End Users that include the following: · End User Devices including workstations, desktop PCs, laptop/notebook PCs, tablet PCs, · Collaboration and Communication services and devices ...
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Application Support Engineer
2 weeks ago
Intec Select Houston, United StatesApplication Support Engineer Openlink Endur - $125,000 - $150,000 + Bonus (Total Comp - $170k - $180k) Houston Trading · Overview: · A market leading organization operating within the financial services sector are searching for a number of experienced Support Engineers with st ...
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Expert Support Engineer
6 days ago
Acronis Houston, United StatesAcronis is a world leader in cyber protection-empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for an Expert Support Engineer who is ready to join ...
IT Support Engineer - Houston, United States - A-STAFFING, INC.
Description
About the job IT Support Engineer -Japanese Bilingual
Job Summary:
Network & System Engineer who can maintain, trouble shoot and Support Client network systems (PC, Servers, any Cloud system, Router, Firewall, Switch, WIFI), as well as implement network and system installation plans based on the specifications.