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IT Support Engineer
4 days ago
RedRiver Systems, LLC Houston, United StatesIT Support Engineer Tier 1 & 2 Bilingual Japanese and English · Employment Type: Direct-HIRE · Work Environment: 100% ON-SITE · Work Location: Houston, TX Westheimer Rd & Sage Rd) · Not accepting 3rd Party Candidates at this time / No Sponsorship is being offered Now or in the Fu ...
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Support Engineer
7 hours ago
Plastometrex Houston, United StatesWorking within the Technical Support Team, you will carry out the training, installation and servicing of our innovative Portable PIP (Profilometry-based Indentation Plastometry) system. The successful candidate would need to be based in Houston, Texas, and be prepared to travel ...
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IT Support Engineer
1 week ago
Natsoft Houston, TX, United StatesIT Support Engineer · Houston Texas · Bilingual English Japanese proficiency · Experience supporting and troubleshooting PCs including knowledge of MS Office, Windows 10, printers, network connectivity, etc. · Understanding of Windows servers including Windows including patchin · ...
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IT Support Engineer
2 days ago
Fugro Houston, United StatesJob Description · Fugro is the world's leading Geo-data specialist. At Fugro, we are passionate about our purpose to create a safer and more liveable world together. Part of our strategy is to differentiate ourselves in the market by using integrated digital solutions. These hig ...
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IT Support Engineer
2 days ago
A-STAFFING, INC. Houston, United StatesAbout the job IT Support Engineer -Japanese Bilingual · Job Summary: · Network & System Engineer who can maintain, trouble shoot and Support Client network systems (PC, Servers, any Cloud system, Router, Firewall, Switch, WIFI), as well as implement network and system installat ...
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IT Support Engineer
1 week ago
Fugro Houston, United StatesJob Description · Fugro is the world's leading Geo-data specialist. At Fugro, we are passionate about our purpose to create a safer and more liveable world together. Part of our strategy is to differentiate ourselves in the market by using integrated digital solutions. These hig ...
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IT Support Engineer
1 week ago
Fugro Houston, United States Full timeJob Description · Fugro is the world's leading Geo-data specialist. At Fugro, we are passionate about our purpose to create a safer and more liveable world together. Part of our strategy is to differentiate ourselves in the market by using integrated digital solutions. These high ...
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Product Support Engineer
5 days ago
Nobi Smart Lamps Houston, United StatesAbout Nobi USA · Nobi USA is a leading AgeTech company and developer of the Nobi Smart Lamp committed to empower elderly and their loved ones as well as senior care providers by providing discrete technology and smart solutions to deliver best care when needed and not when unwant ...
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Technical Support Engineer
6 days ago
Premier Group Recruitment Houston, United StatesTechnical Support Engineer · Houston, TX (onsite) · $20 - $25 p/h · A software company located in Houston is now looking for a Technical Support Engineer to join their growing team. · The client is looking for a Technical Support Engineer who is confident working with Windows OS ...
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Application Support Engineer
5 days ago
Intec Select Houston, United StatesApplication Support Engineer – Openlink Endur - $125,000 - $150,000 + Bonus (Total Comp - $170k - $180k) – Houston – Trading · Overview: · A market leading organization operating within the financial services sector are searching for a number of experienced Support Engineers wit ...
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Onsite Support Engineer
3 days ago
CTG Inc Houston, United States· CTG is looking for an onsite support engineer to assist the client with setting up flex desks, cabling, and connecting meeting room equipment. · Key requirements: · Active Directory · Azure · Intune · Office 365 · LAN · Workplace support · Problem solving · Language EN · In po ...
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Engineer, MRO Support
1 week ago
Avelo Airlines - TEM Enterprises Houston, United StatesOn April 28, 2021, Avelo took flight as Americas first new airline in nearly 15 years ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-cl Engineer, Support, Maintenance, ...
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Product Support Engineer
1 week ago
INSPYR Solutions Houston, United StatesTitle: · Technical Product Support Engineer · Location: · Austin, TX (Hybrid) · Work Requirements: · US Citizen, GC Holders or Authorized to Work in the U.S. · Qualified candidates should send their resume (Word Format) along with salary requirements to · Erica Shackleton · ...
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Customer Support Engineer
1 week ago
Tait North America Houston, United StatesScope of Role · The Customer Support Engineer - Console Products (CSE) primary objective is to rapidly resolve technology issues that are reported to the Tait Help Desk. The position requires a hands-on technical leader and subject matter expert who is responsible for delivering ...
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Customer Support Engineer
3 days ago
Tait North America Houston, United StatesScope of Role · The Customer Support Engineer - Console Products (CSE) primary objective is to rapidly resolve technology issues that are reported to the Tait Help Desk. The position requires a hands-on technical leader and subject matter expert who is responsible for delivering ...
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Engineering & Systems Support
2 weeks ago
Aerodyne Industries Houston, TX, United States Full timeAerodyne Industries · Job Description: · Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida's exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility ...
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Application Support Engineer
2 weeks ago
Intec Select Houston, United StatesApplication Support Engineer Openlink Endur - $125,000 - $150,000 + Bonus (Total Comp - $170k - $180k) Houston Trading · Overview: · A market leading organization operating within the financial services sector are searching for a number of experienced Support Engineers with st ...
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Expert Support Engineer
6 days ago
Acronis Houston, United StatesAcronis is a world leader in cyber protection-empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for an Expert Support Engineer who is ready to join ...
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Technical Support Engineer
2 days ago
DDG Houston, United StatesAbout the job Technical Support Engineer · DDG Partners seeks Technical Support Engineer. · Job Duties: · * Develop and maintain technical expertise in assigned areas of product functionality. · * Demonstrate exceptional analytical, troubleshooting, and problem-solving expert ...
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3LS Support Engineer
1 week ago
ApTask Houston, United StatesAbout Client: · The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets s ...
Desktop Support Engineer - Houston, United States - Open Systems Technologies
Description
A financial firm is looking for a Desktop Support Engineerto join their team in Austin, TX.
Pay:
$30-35/hr
Responsibilities:
Providing level 2 desktop support as needed
Ensuring customer service is timely and accurate
Aligning service level agreements with business stakeholder priorities
Reporting on and driving performance against KPIs and metrics
Handling customer concerns and complaints while overseeing 100% of incoming service desk requests, incidents, and issues
Gauging the effectiveness and efficiency of service delivery; develop and implement strategies for improving desktop service delivery
Developing and manage a broad range of technical IT projects
Providing timely updates to senior helpdesk leaders and stakeholders on regular basis
Delivering enterprise level technical support covering a wide breadth of technical matters
Meeting with clients and managing technical resources as needed
Handling escalations from Systems Engineering and Systems Administration stakeholder teams
Qualifications:
Bachelor's degree in computer science or relevant field
5-7 years of advanced technical experience
5-7 years of commensurate and progressive growth experience in a Service Desk or Help Desk technical support environment
Experienceinstalling and configuring computer systems, diagnosing and solving hardware/software faults, and logging and tracking any additional troubleshooting that may occur
Experience with VMWare, Azure/Office 365
Knowledge of Servers:
Active Directory, Group Policy (administration, not necessarily creation of new GPs), bring up Domain Controllers
Experience with mobile devices (both Android and iPhone)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
Experience with ITSM ticketing systems such as ServiceNow, Zendesk, Remedy, etc.
Exceptional customer service, analytics, and problem-solving skills to ensure the best client solutions
Expert technical knowledge with an understanding for managing multiple diverse environments
Excellent communication skills, demonstrated ability to create comprehensive technology analysis documents, instruction sheets, and process documentation for current and potential programs
Ability to facilitate technical meetings, and convey technical information to non-technical staff
Proactive communicator with all levels of staff and management with the ability to maintain open communication with others
Self-motivated with directed exceptional customer service orientation and dedication to meeting deadlines
Excellent organization, time management and analytical skills
Working for a financial institution or financial industry background is a huge plus
CCNA or CCIE-Cisco certifications a real plus
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