Jobs
>
Customer Service Representative
>
Eau Claire

    Customer Service Representative - Eau Claire, United States - Sun Technologies

    Sun Technologies
    Sun Technologies Eau Claire, United States

    1 week ago

    Default job background
    Description

    Job Title : Customer Service Representative Required Skills : Responsible for successfully managing large amounts of orders through both inbound and outbound calls and in-person in a center location Location : Eau Claire,Wisconsin **Job Description**

    **Customer Service Rep**

    As a healthcare customer service representative, you will be responsible for successfully managing large amounts of orders through both inbound and outbound calls and in-person in a center location. This will include following communication scripts, handling different topics and acting as a liaison between our company and its customers. In addition, you will be responsible for evaluating all documents to ensure that appropriate information has been obtained for billing purposes.

    Handling patients, referral sources, and administrative department inquires

    Communicating with insurance companies and/or prior authorization requests

    Entering patient information into a customer information system

    Ensuring customer satisfaction and assisting them with issues/concerns related to their health

    Making decisions as needed off-hours or without supervision to ensure an uninterrupted supply of product to customers

    Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty

    Becoming educated in qualifications of multiple insurances to ensure clean order intake

    **Job Requirements**

    We are looking for a CSR who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team. You should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment. It is also vital that you display exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly.

    High School Diploma or GED, some college, preferred

    Minimum 1 year of Customer Service

    Ability to convey a positive and professional image to customers and employees

    Maintain composure in high-pressure situations

    Capable of following an issue through to its conclusion

    Experience : 2+ Years

  • Eau Claire Leader Telegram

    Customer Service Representative

    1 week ago

    Eau Claire Leader Telegram Eau Claire, WI , United States

    Leader-Telegram Customer Service Representative, Full Time · Are you someone who believes great customer service is something we should all expect? Do you like to help people? Are you a person of good character, competent, committed and compassionate? Can you demonstrate strong v ...

  • Cascades

    Customer Service Representative

    13 hours ago

    Cascades Eau Claire, United States

    **Customer Service Representative** · **Location:** Eau Claire, WI, US · The Customer Service Representatives mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer serv ...

  • Eau Claire Leader Telegram

    Customer Service Representative

    2 weeks ago

    Eau Claire Leader Telegram Eau Claire, WI , United States

    Leader-Telegram Customer Service Representative, Full Time · Are you someone who believes great customer service is something we should all expect? Do you like to help people? Are you a person of good character, competent, committed and compassionate? Can you demonstrate strong v ...

  • Eau Claire Leader Telegram

    Customer Service Representative

    1 week ago

    Eau Claire Leader Telegram Eau Claire, United States

    Leader-Telegram Customer Service Representative, Full Time · Are you someone who believes great customer service is something we should all expect? Do you like to help people? Are you a person of good character, competent, committed and compassionate? Can you demonstrate strong ...

  • Xcel Energy

    Customer Service Representative

    1 week ago

    Xcel Energy Eau Claire, United States

    Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you'r ...

  • Midwest Dental Group

    Patient Service Representative

    1 week ago

    Midwest Dental Group Eau Claire, United States

    X Patient Service Representative Position in Eau Claire, WI · **Full Time Regular - Posted 1 days ago** · **Overview** · **Patient Services Representative** · **FULL TIME** · Midwest Dental is now part of the Smile Brands family · Weve got the ideal job for you at the Midwe ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Eau Claire, United States

    Family Dollar N HASTINGS WAY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...

  • National Presto Industries

    Customer Service Representative

    2 weeks ago

    National Presto Industries Eau Claire, WI, United States

    Do you enjoy cooking, canning, and using kitchen appliances? Do you want to share your love cooking with others? If so, National Presto Industries, Inc is looking for a Customer Service Representative to join our team This is a Monday through Friday position, from 8am to 4:30pm - ...

  • Marine Credit Union

    Member Service Representative

    1 week ago

    Marine Credit Union Eau Claire, United States Part time

    **Job Details** · **Description** · Position: Assistant Team Leader · Reports to: Store Team Leader/Co Team Leader · Department: Store Operations · Exemption Status: Non-Exempt · Position Overview: · The Assistant Team Leader provides leadership for the successful operatio ...

  • Smile Brands Group Inc.

    Patient Service Representative

    1 week ago

    Smile Brands Group Inc. Eau Claire, United States

    **Patient Service Representative** · Location Eau Claire, WI Category Front Office **Ref #:** Job Type Full-Time Midwest Dental - Eau Claire Oakwood JOB DESCRIPTION **Company Overview:** · **Job Description:** · **Patient Services Representative** · Midwest Dental is now part ...

  • National Presto Industries

    Customer Service Representative

    21 hours ago

    National Presto Industries Eau Claire, United States

    National Presto Industries, Inc is looking for a Customer Service Representative to join our team This is a Monday through Friday position, from 8am to 4:30pm - No nights, no weekends, and no holidays. We are looking for someone with a passion for helping others, and has a knack ...

  • WESTconsin Credit Union

    Member Services Representative

    1 week ago

    WESTconsin Credit Union Eau Claire, United States

    Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual that wants to join our team. You wi ...

  • Planet Fitness

    Member Services Representative

    1 week ago

    Planet Fitness Eau Claire, United States

    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. · We are currently looking for a high energy individual with a passion for helping oth ...

  • ZOLL LifeVest

    Patient Service Representative

    13 hours ago

    ZOLL LifeVest Eau Claire, United States

    Job Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...

  • WESTconsin Credit Union

    Member Services Representative

    13 hours ago

    WESTconsin Credit Union Eau Claire, United States

    Job Description · Job DescriptionDo you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual th ...

  • Hawthorne Global Aviati

    Customer Service Representative

    13 hours ago

    Hawthorne Global Aviati Eau Claire, United States

    Job Description · Job DescriptionAre you interested in Corporate Aviation? Do you enjoy working in a fast-paced environment and being part of a great team? · As a Customer Service Representative, you will work in a team environment as well as with flight crews and passengers. · ...

  • Sun Technologies

    Healthcare Delivery Service Representative

    1 week ago

    Sun Technologies Eau Claire, United States

    Job Title : Healthcare Delivery Service Representative Required Skills : Responsible for successfully delivering and setting up our durable medical equipment across a large area inside of patients' homes.? Location : Eau Claire,Wisconsin **Job Description** · **Service Rep** · ...

  • Ashley Furniture Industries Inc

    Retail Customer Service Representative

    4 days ago

    Ashley Furniture Industries Inc Eau Claire, United States

    Ashley Furniture is a privately held company with over 75 years in business. We wouldn't be the World's Largest Furniture Manufacturer without those that make us One Ashley. When you join the Ashley Furniture team you are joining the history and the future of furniture · Positio ...

  • WESTconsin Credit Union

    Member Services Representative II

    1 week ago

    WESTconsin Credit Union Eau Claire, United States

    Job Description · Job DescriptionDo you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual to ...

  • Titan Industries

    Employee Donation Service Representative

    1 week ago

    Titan Industries Jim Falls, United States

    Employee*in Donation Service (m/f/d) Information In our Donation Service team, we are looking to fill the position of Employee*in Donation Service (m/f/d) in full-time (40 hours/week) and initially limited to 2 years. Your tasks: Answering standard inquiries and individual concer ...