- Provide an outstanding service experience for every Ashley customer and guest. Maintain a welcoming, professional visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner in a way that represents the Company brand image.
- Handle customer issues directed to the store, over the phone and in person; take detailed notes and execute steps needed for resolution in a positive, professional, and helpful way.
- Respond to customer's inquiries regarding sales, billing, and delivery; call customers to confirm and schedule deliveries; partner with the sales team to meet and exceed customers' service expectations professionally and with respect.
- Process sales orders accurately and efficiently. Follow cash handling procedures. Assist customers with the credit application process and financing arrangements as needed. Maintain sales transaction documentation.
- Assist with store opening and closing procedures including cash balancing and daily checklists.
- Provide clerical support for store administration and accounting functions. Handle telephone traffic and route calls using professional paging methods. Assist in the completion of daily sales and other store reports.
- Assist with inventory and loss prevention processes. Participate in the bi-annual inventory process.
- Demonstrate the Company's Core and Growth Values in the performance of all job functions.
- Legally authorized to work in the US
- At least 18 years old
- High School Diploma or equivalent
- 1 year customer service, office, and/or administrative experience
- Ability to regularly lift over 25 lbs. with or without reasonable accommodation
- Ability to transport loads of 40 lbs. with or without reasonable accommodation
- Ability to work flexible hours, including weekends and Holidays
- Demonstrate Ashley's Core and Growth Values in the performance of all job functions.
- Maintain reliable attendance
- Thrive in a team environment
- Honesty & Integrity
- Passion, Drive, Discipline
- Continuous Improvement/Operational Excellence
- Dirty Fingernail
- Growth Focused
-
Customer Service Representative
3 weeks ago
Eau Claire Leader Telegram Eau Claire, WI , United StatesLeader-Telegram Customer Service Representative, Full Time · Are you someone who believes great customer service is something we should all expect? Do you like to help people? Are you a person of good character, competent, committed and compassionate? Can you demonstrate strong v ...
-
Customer Service Representative
2 weeks ago
Eau Claire Leader Telegram Eau Claire, WI , United StatesLeader-Telegram Customer Service Representative, Full Time · Are you someone who believes great customer service is something we should all expect? Do you like to help people? Are you a person of good character, competent, committed and compassionate? Can you demonstrate strong v ...
-
Customer Service Representative
1 week ago
Cascades Eau Claire, United States**Customer Service Representative** · **Location:** Eau Claire, WI, US · The Customer Service Representatives mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer serv ...
-
Customer Service Representative
2 weeks ago
Xcel Energy Eau Claire, United StatesAre you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you'r ...
-
customer service representative
2 weeks ago
Family Dollar Eau Claire, United StatesFamily Dollar N HASTINGS WAY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
-
Customer Service Representative
3 weeks ago
Eau Claire Leader Telegram Eau Claire, United StatesLeader-Telegram Customer Service Representative, Full Time · Are you someone who believes great customer service is something we should all expect? Do you like to help people? Are you a person of good character, competent, committed and compassionate? Can you demonstrate strong ...
-
Patient Service Representative
3 weeks ago
Midwest Dental Group Eau Claire, United StatesX Patient Service Representative Position in Eau Claire, WI · **Full Time Regular - Posted 1 days ago** · **Overview** · **Patient Services Representative** · **FULL TIME** · Midwest Dental is now part of the Smile Brands family · Weve got the ideal job for you at the Midwe ...
-
Patient Service Representative
3 weeks ago
Smile Brands Group Inc. Eau Claire, United States**Patient Service Representative** · Location Eau Claire, WI Category Front Office **Ref #:** Job Type Full-Time Midwest Dental - Eau Claire Oakwood JOB DESCRIPTION **Company Overview:** · **Job Description:** · **Patient Services Representative** · Midwest Dental is now part ...
-
Patient Service Representative
1 week ago
ZOLL LifeVest Eau Claire, United StatesJob Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...
-
Member Service Representative
3 weeks ago
Marine Credit Union Eau Claire, United States Part time**Job Details** · **Description** · Position: Assistant Team Leader · Reports to: Store Team Leader/Co Team Leader · Department: Store Operations · Exemption Status: Non-Exempt · Position Overview: · The Assistant Team Leader provides leadership for the successful operatio ...
-
Customer Service Representative
3 weeks ago
National Presto Industries Eau Claire, WI, United StatesDo you enjoy cooking, canning, and using kitchen appliances? Do you want to share your love cooking with others? If so, National Presto Industries, Inc is looking for a Customer Service Representative to join our team This is a Monday through Friday position, from 8am to 4:30pm - ...
-
Member Services Representative
2 weeks ago
WESTconsin Credit Union Eau Claire, United StatesDo you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual that wants to join our team. You wi ...
-
Customer Service Representative
1 week ago
National Presto Industries Eau Claire, United StatesNational Presto Industries, Inc is looking for a Customer Service Representative to join our team This is a Monday through Friday position, from 8am to 4:30pm - No nights, no weekends, and no holidays. We are looking for someone with a passion for helping others, and has a knack ...
-
Customer Service Representative
3 weeks ago
Sun Technologies Eau Claire, United StatesJob Title : Customer Service Representative Required Skills : Responsible for successfully managing large amounts of orders through both inbound and outbound calls and in-person in a center location Location : Eau Claire,Wisconsin **Job Description** · **Customer Service Rep** ...
-
Member Services Representative
3 days ago
WESTconsin Credit Union Eau Claire, United StatesDo you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual that wants to join our team. You wi ...
-
Member Services Representative
3 weeks ago
Planet Fitness Eau Claire, United StatesAt Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. · We are currently looking for a high energy individual with a passion for helping oth ...
-
Member Services Representative
1 week ago
WESTconsin Credit Union Eau Claire, United StatesJob Description · Job DescriptionDo you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual th ...
-
Member Services Representative
3 days ago
Planet Fitness Eau Claire, United StatesAt Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. · We are currently looking for a high energy individual with a passion for helping othe ...
-
Customer Service Representative
1 week ago
Hawthorne Global Aviati Eau Claire, United StatesJob Description · Job DescriptionAre you interested in Corporate Aviation? Do you enjoy working in a fast-paced environment and being part of a great team? · As a Customer Service Representative, you will work in a team environment as well as with flight crews and passengers. · ...
-
Customer Service Representative
1 week ago
Border States Electric Eau Claire, United StatesBe part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. · This position will be located in: Eau Claire , WI · Job S ...
Retail Customer Service Representative - Eau Claire, United States - Ashley Furniture Industries Inc
Description
Ashley Furniture is a privately held company with over 75 years in business. We wouldn't be the World's Largest Furniture Manufacturer without those that make us One Ashley. When you join the Ashley Furniture team you are joining the history and the future of furniturePosition Summary:
The Customer Service Representative provides exceptional customer care and helps to exceed customer expectations daily.
This position performs daily sales order entry and payment processing, undertakes the store's administration functions, and provides clerical support to store accounting functions that all help to create an easy, enjoyable guest shopping experience that generates new and repeat business.
Hourly Rate: $15.25 to $16.00 per hourPrimary Job Functions:
Ashley is the largest manufacturer of home furnishings in the world and has been named one of America's Best Employers by Forbes.
"Since 1945, our teamwork, systems, and desire to continuously improve demonstrate a company whose passion is put into every action. Ashley's vision is "We want to be the best home furnishings company". We strive for nothing less than earning the loyalty and trust of our employees and customers every day." -Todd Wanek, President, and CEO
One Ashley Core Values
Ashley Furniture is known for having a "Growth Mindset", and it is our mission to help those around us continue to grow.
We implement continuous improvement learning programs for those within our organization and outside of our organization.We support community development by honoring our military, and first response teams, and investing in medical research.
We strive to be an industry leader in waste reduction by increasing recycling and upcycling in our manufacturing facilities, distribution centers, and retail spaces.
Learn more about our efforts belowPrograms we Support:
Soldiers Walk Memorial Park
Operation Shut Eye
Aiding First Responders
City of Hope
Heartworks
Hope to Dream
Ashley's Angels
Crisis Response
Scholarship Programs and Tuition Reimbursement
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals only.