Jobs
>
Eau Claire

    Member Service Representative - Eau Claire, United States - Marine Credit Union

    Marine Credit Union
    Marine Credit Union Eau Claire, United States

    3 weeks ago

    Default job background
    Part time
    Description

    **Job Details**

    **Description**

    Position: Assistant Team Leader

    Reports to: Store Team Leader/Co Team Leader

    Department: Store Operations

    Exemption Status: Non-Exempt

    Position Overview:

    The Assistant Team Leader provides leadership for the successful operation of the entire front-end of store. The ATL creates and leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Responsibilities include aspects of Associate development, customer service, asset protection and store maintenance.

    Primary Responsibilities:

    Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met.

    Ensure that store standards, Redbook compliance, and company programs meet all operational expectations.

    Ensure that the front-end, entrance, and exterior of the building are maintained properly.

    Ensure that all Associates are provided daily tasks and are being productive.

    Responsible for the organization and maintenance of the office areas.

    Provide support for the Door to Floor process and merchandising initiatives.

    Complete the monthly Operational Risk Assessment (ORA) and alarm test; ensure that all corrective actions are completed.

    Lead monthly safety meetings with store Associates and assess all changes from the meetings.

    Ensure that all customer service standards meet company expectations.

    Complete price changes as necessary and required by the company.

    Assist with coaching, training, developing, evaluating, supervising, and scheduling store Associates.

    Perform all Team Leader functions to open and close the store when needed.

    Provide leadership with the Associates regarding all donation programs and Ollies Army sign up and membership.

    Assist with maintaining the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met.

    Complete any additional responsibilities and/or duties as assigned.

    Qualifications:

    High school diploma or equivalent required; Associates or Bachelors degree related to business management preferred.

    Minimum of 1-2 years retail experience in a supervisory role within a mid-size to large retail or service-oriented business.

    Ability to work evenings, weekends, and holidays on a regular basis.

    Ability to read, write and speak English.

    Ability to effectively manage in a professional work environment.

    Ability to exercise sound judgment.

    Ability to preserve confidentiality of information.

    Accuracy and attention to detail.

    Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.

    Knowledge of industry terms and processes.

    Ability to effectively communicate information and delegate tasks.

    Outstanding interpersonal and listening skills.

    Must have a positive attitude and the ability to interact well with customers and Associates.

    Physical Requirements:

    Ability to lift and carry up to 50 pounds.

    Ability to push and pull up to 35 pounds.

    Ability to stand for extended periods.

    Ability to bend and twist frequently.

    Ability to grip, reach, and pinch with arms and hands frequently.

    Ability to squat, kneel, balance, and climb occasionally.

    Ability to see, hear, and speak regularly.

    Ability to work in a constant state of alertness and safe manner. Must have the ability to operate a motor vehicle and have a valid state issued license.

    Must have the ability to operate a motor vehicle and have a valid state issued license.

    Ollies is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veterans status, disability, or any other legally protected status.

    **Description**

    Marine Credit Union is currently seeking a **Member Service Representative (Teller)** who possesses a high level of professionalism and experience in customer service or sales. As a Member Service Representative, you are the front-line of our business. You will serve as a liaison between the member and the credit union by providing accurate account information and professionally handling members' daily banking needs. In addition to providing exceptional customer care, our Member Service Representatives provide direct member support by answering questions, assisting with a variety of financial transactions, and cross-selling additional Credit Union products as needed.

    **QUALIFICATIONS:**

    The ideal candidate is one committed to providing exceptional customer service and building strong relationships. To be successful in this position, one must have strong problem-solving skills and have an orientation to detail. Additional qualifications include:

    Prior experience in customer service and cash handling

    Prior exposure to sales or cross-selling is preferred

    High School diploma or equivalent is required

    Additional language skills preferred

    If you are one that is committed to providing exceptional service with the ability to build rapport, credibility and trust with our members face to face and likes working in a competitive goal orientated environment, this is the job for you Apply today

    **Marine Credit Union is an Equal Opportunity Employer**

  • Eau Claire Leader Telegram

    Customer Service Representative

    3 weeks ago

    Eau Claire Leader Telegram Eau Claire, WI , United States

    Leader-Telegram Customer Service Representative, Full Time · Are you someone who believes great customer service is something we should all expect? Do you like to help people? Are you a person of good character, competent, committed and compassionate? Can you demonstrate strong v ...

  • Eau Claire Leader Telegram

    Customer Service Representative

    2 weeks ago

    Eau Claire Leader Telegram Eau Claire, WI , United States

    Leader-Telegram Customer Service Representative, Full Time · Are you someone who believes great customer service is something we should all expect? Do you like to help people? Are you a person of good character, competent, committed and compassionate? Can you demonstrate strong v ...

  • Cascades

    Customer Service Representative

    1 week ago

    Cascades Eau Claire, United States

    **Customer Service Representative** · **Location:** Eau Claire, WI, US · The Customer Service Representatives mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer serv ...

  • Xcel Energy

    Customer Service Representative

    2 weeks ago

    Xcel Energy Eau Claire, United States

    Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you'r ...

  • Family Dollar

    customer service representative

    2 weeks ago

    Family Dollar Eau Claire, United States

    Family Dollar N HASTINGS WAY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...

  • Midwest Dental Group

    Patient Service Representative

    3 weeks ago

    Midwest Dental Group Eau Claire, United States

    X Patient Service Representative Position in Eau Claire, WI · **Full Time Regular - Posted 1 days ago** · **Overview** · **Patient Services Representative** · **FULL TIME** · Midwest Dental is now part of the Smile Brands family · Weve got the ideal job for you at the Midwe ...

  • Eau Claire Leader Telegram

    Customer Service Representative

    3 weeks ago

    Eau Claire Leader Telegram Eau Claire, United States

    Leader-Telegram Customer Service Representative, Full Time · Are you someone who believes great customer service is something we should all expect? Do you like to help people? Are you a person of good character, competent, committed and compassionate? Can you demonstrate strong ...

  • Smile Brands Group Inc.

    Patient Service Representative

    3 weeks ago

    Smile Brands Group Inc. Eau Claire, United States

    **Patient Service Representative** · Location Eau Claire, WI Category Front Office **Ref #:** Job Type Full-Time Midwest Dental - Eau Claire Oakwood JOB DESCRIPTION **Company Overview:** · **Job Description:** · **Patient Services Representative** · Midwest Dental is now part ...

  • ZOLL LifeVest

    Patient Service Representative

    1 week ago

    ZOLL LifeVest Eau Claire, United States

    Job Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...

  • National Presto Industries

    Customer Service Representative

    3 weeks ago

    National Presto Industries Eau Claire, WI, United States

    Do you enjoy cooking, canning, and using kitchen appliances? Do you want to share your love cooking with others? If so, National Presto Industries, Inc is looking for a Customer Service Representative to join our team This is a Monday through Friday position, from 8am to 4:30pm - ...

  • WESTconsin Credit Union

    Member Services Representative

    2 weeks ago

    WESTconsin Credit Union Eau Claire, United States

    Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual that wants to join our team. You wi ...

  • National Presto Industries

    Customer Service Representative

    1 week ago

    National Presto Industries Eau Claire, United States

    National Presto Industries, Inc is looking for a Customer Service Representative to join our team This is a Monday through Friday position, from 8am to 4:30pm - No nights, no weekends, and no holidays. We are looking for someone with a passion for helping others, and has a knack ...

  • Sun Technologies

    Customer Service Representative

    3 weeks ago

    Sun Technologies Eau Claire, United States

    Job Title : Customer Service Representative Required Skills : Responsible for successfully managing large amounts of orders through both inbound and outbound calls and in-person in a center location Location : Eau Claire,Wisconsin **Job Description** · **Customer Service Rep** ...

  • WESTconsin Credit Union

    Member Services Representative

    3 days ago

    WESTconsin Credit Union Eau Claire, United States

    Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual that wants to join our team. You wi ...

  • Planet Fitness

    Member Services Representative

    3 weeks ago

    Planet Fitness Eau Claire, United States

    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. · We are currently looking for a high energy individual with a passion for helping oth ...

  • WESTconsin Credit Union

    Member Services Representative

    1 week ago

    WESTconsin Credit Union Eau Claire, United States

    Job Description · Job DescriptionDo you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual th ...

  • Planet Fitness

    Member Services Representative

    3 days ago

    Planet Fitness Eau Claire, United States

    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. · We are currently looking for a high energy individual with a passion for helping othe ...

  • Hawthorne Global Aviati

    Customer Service Representative

    1 week ago

    Hawthorne Global Aviati Eau Claire, United States

    Job Description · Job DescriptionAre you interested in Corporate Aviation? Do you enjoy working in a fast-paced environment and being part of a great team? · As a Customer Service Representative, you will work in a team environment as well as with flight crews and passengers. · ...

  • Border States Electric

    Customer Service Representative

    1 week ago

    Border States Electric Eau Claire, United States

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. · This position will be located in: Eau Claire , WI · Job S ...

  • Sun Technologies

    Healthcare Delivery Service Representative

    3 weeks ago

    Sun Technologies Eau Claire, United States

    Job Title : Healthcare Delivery Service Representative Required Skills : Responsible for successfully delivering and setting up our durable medical equipment across a large area inside of patients' homes.? Location : Eau Claire,Wisconsin **Job Description** · **Service Rep** · ...