Sales Coordinator - Irvine, United States - Bandai Namco Toys & Collectibles America Inc.

Bandai Namco Toys & Collectibles America Inc. Irvine, United States

3 weeks ago

Description

Job Description

Bandai Namco Toys & Collectibles America Inc. exists to share dreams, fun, and inspiration with people around the world. Connecting people and societies in the enjoyment of uniquely entertaining products and services, we're working to create a brighter future for everyone. The company is a leader in developing engaging, quality toys that capture children's and collectors' imaginative spirit and provide endless 'Fun For All into the Future'.

Bandai Namco Toys & Collectibles America Inc. is the manufacturer and master toy licensee of some of the most popular brands in collectibles, children's toys, and entertainment today, including Tamagotchi, DragonBall, Vital Hero, Anime Heroes, Bandai Hobby, Gundam, Tamashii & Studio Ghibli.

Sales Coordinator works directly with the Mass commercial sales team to ensure the item set up and asset delivery to retailers is fully executed. The main goal is meeting retailer deadlines and accuracy of information communicated internally and externally.

Sales Coordinator is responsible for working with the Sales team to assist with asset creation and curation of product information for retailers selling tools.

Sales Coordinator works with internal stakeholders to ensure communication and processes are working effectively. Works directly with Order Management to ensure correct item numbers are shipping and Brand Strategy/BCI Teams that item set up and asset information is correct/meets retailer guidelines. Shares best practices and works with internal teams to outline, document and improve processes. Sales Coordinator is responsible for item set up and asset delivery for Mass Retailers.

ESSENTIAL JOB FUNCTIONS

As a Sales Coordinator your job duties will include, but not be limited to:

Item and Asset Set Up

Establishes as the Administer of Bandai America to the retailers and is responsible for maintaining the retailer interface websites and systems.
Seeks out and meets all retailer deadlines for retailer item set up and asset delivery.
Uses internal tools and applications to set up items and assets in retailer systems/websites.
Fills out, ensures accuracy and communicates any manual set item and asset set up forms required by retailers.
Works with 3rd party set up companies like 1 world Sync & OMG to ensure they have accurate item and asset set up information.
Coordinate with Brand teams and OM to secure samples and mock ups to be delivered on retailer time lines (relating to Fall and spring previews)

Development of Retailer Selling Tools

Works closely with Sales Director/NAM to develop retailer selling tools and decks.
Ensures accuracy of product information and assets.
Aids in design of selling tools in MS applications.
Works with Brand Strategy to ensure product information and assets are updated and accurate.

Process Delivery, Ownership and Training

Ensure the processing of receiving and communicating item set and asset delivery is accurate and efficient.
Work with brand strategy to ensure process implementation and suggest improvements.
Communicate with Order Management to confirm accuracy of items shipping to retailers on a weekly basis.
Aid with training for Sales Team members on process, tools and applications.
Maintain process documents related to item set up on shared drive.

Accuracy -

Works with minimal/acceptable error rate; seeks help for problems; pays attention to detail; follows established work procedures; alerts others when preventable problems arise.

Reliability -

Consistently dependable in meeting work expectations; keeps commitments.

Judgment -

Makes reasonable and defensible decisions based on relevant information.

Loyalty -

Keeps confidential company information; follows company policies; seeks management approval when necessary; reports violations of company policies.

Communication -

Writes and speaks with accuracy and sensitivity; outlines timing when conveying information; and respects different communication styles.

JOB-SPECIFIC SKILLS

Attention to Detail -

Accomplish work tasks through concern for all areas involved, no matter how small the detail.

Computer and Application Usage -

The ability to use a WINDOWS-based computer for MS Office Suite business applications such as Word, Excel and PowerPoint. Understanding of how to navigate and master retailer websites and other outside applications to support item set up and assets. Preferable experience with Accumatica.

Problem Solving -

Able to gather and interpret data to solve job-related problems; able to distinguish between causes and symptoms of problems to find viable solutions; able to work with others to collaborate on solving problems.

Monitoring and Control -

The ability to scrutinize or systematically check work activities and direct changes.

Simple Math -

Ability to use addition, subtraction, multiplication and division for common applications such as measuring, recording and converting data.

JOB REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Bachelor's degree required from four-year college or university or equivalent in any related field.

REQUIRED WORK EXPERIENCE

At least three years of supporting a sales organization or retailer merchant team in sales support or associate buying experience in a fast-paced, high volume, owner operator environment.
Must have experience working cross functionally with the ability to problem solve and resolve customer and internal issues.
Experience working with ERP systems and outside applications.
Intermediate to advance proficiency in MS Office suites.
Must have strong research and problem-solving abilities.
Extreme attention to detail.
Accurate data entry skills.
Highly organized.
Good analytical skills.
Ability to work independently and excel with minimal supervision.

MENTAL, PHYSICAL, AND ENVIRONMENTAL REQUIREMENTS

WORK ENVIRONMENT

White-collar office environment

WORKPLACE TEMPERATURE

Typical office

WORK CONDITIONS

Office environment

NOISE LEVEL

Mild

PHYSICAL SIGHT

Able to read both hardcopy and computer-based text.

LIFTING

Occasional lifting of up to 15 pounds.

PHYSICAL REQUIREMENTS

TRAVEL

Travel by car and air.

Benefits:

Medical, Dental, Vision and 401K

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Sales Coordinator - Irvine, United States - Bandai Namco Toys & Collectibles America Inc.

Description

Job Description