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Ji Hae Hong

Ji Hae Hong

International SDR | EdTech

Marketing / Advertising / Public Relations

Irvine, Orange

Social


About Ji Hae Hong:

Currently, as an International Outreach Coordinator at Nearpod, I spearheaded strategic initiatives to expand our global footprint and drive revenue growth in our emerging markets. My role involved a multifaceted approach to client engagement, senior-level support, and relentless pursuit of business opportunities on both the International Team and US K-12 Team.

Key Accomplishments:

✈️ International Expansion:
Represented Nearpod at Edutech Asia in Singapore, showcasing the platform to potential clients.
Conducted over 50 product demos, resulting in the acquisition of 50+ high-quality leads for the sales pipeline.

Led meetings, contributing strategic insights and facilitating collaborative discussions as requested by the manager.

🔍 Campaign Ideation:
Consistently brainstormed innovative campaigns tailored to the nuances of the international emerging market.

🌐 Senior CSM Support (US K-12 Team):
Stepped in as a Senior Customer Success Manager, contributing to the LAUSD rolldown process as the district transitioned from a district account to school partnerships.

Conducted in-person visits in the LAUSD, solidifying relationships and ensuring client success.

📞 Sales and Outreach:
Maintained a high level of outreach with 80-100 calls and 3,000-8,000 emails weekly.
Created opportunities with leads averaging $3,000-$6,000 on 1+ year contracts
Conducted 3-10 demos/introductory meetings weekly, driving engagement and client understanding.

🏆 Top Performer:
Consistently ranked in the top 10 on the company SDR leaderboard for opportunities created.
Achieved and surpassed the 2022 quota, exceeding 100% and leading the team in pipeline and sales qualified leads.

Experience

Nearpod
Sales Development Representative Feb 2022 - Present

  • Executes targeted outreach strategies, managing communication with tier 2 educational institutions through over 3,000 weekly emails and 80+ weekly phone calls.
  • Achieves high performance in lead conversion, consistently ranking in the top 10 for Closed Won and Sales Accepted Leads with a 76% success rate from leads to opportunities.
  • Generates substantial sales pipeline, contributing to over $650,000 in revenue, and demonstrates expertise in product presentation and in-person engagement at conferences.
  • Analyzes and responds to market trends, cultivating tailored campaigns that address regional objections and drive goal-surpassing results in both domestic and international markets.

Symetra
Stop Loss Regional Group Associate Jan 2021 - Feb 2022

  • Completed a comprehensive training program focused on enhancing skills in stop loss sales, including underwriting and claims management.
  • Acquired proficiency in Medical Risk Classification (MRC) reviews, contributing to more informed sales strategies and client interactions.
  • Collaborated effectively with industry professionals to fulfill project requirements, fostering productive internal and external relationships.

The Children's Center at Burke Gilman Gardens
Teacher's Aide Feb 2018 - Dec 2019

  • Enhanced family engagement by establishing effective communication channels, ensuring parents received updates and were involved in the children's educational experiences.
  • Orchestrated community-building events that fostered strong relationships among educators, students, and families.
  • Managed a range of administrative duties: email correspondence, paperwork, and phone inquiries.

The Borgen Project
Nonprofit Leadership Internship Intern 2018 - 2020

  • Conducted congressional outreach and community engagement activities to advocate for organizational objectives, enhancing public and legislative awareness.
  • Utilized social media platforms effectively for promotion, marketing, and recruiting efforts, increasing online presence and audience engagement.

Education

University of Washington Jun 2020 BA, Geography with Honors

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