

Ji Hae Hong
Marketing / Advertising / Public Relations
About Ji Hae Hong:
Currently, as an International Outreach Coordinator at Nearpod, I spearheaded strategic initiatives to expand our global footprint and drive revenue growth in our emerging markets. My role involved a multifaceted approach to client engagement, senior-level support, and relentless pursuit of business opportunities on both the International Team and US K-12 Team.
Key Accomplishments:
✈️ International Expansion:
Represented Nearpod at Edutech Asia in Singapore, showcasing the platform to potential clients.
Conducted over 50 product demos, resulting in the acquisition of 50+ high-quality leads for the sales pipeline.
Led meetings, contributing strategic insights and facilitating collaborative discussions as requested by the manager.
🔍 Campaign Ideation:
Consistently brainstormed innovative campaigns tailored to the nuances of the international emerging market.
🌐 Senior CSM Support (US K-12 Team):
Stepped in as a Senior Customer Success Manager, contributing to the LAUSD rolldown process as the district transitioned from a district account to school partnerships.
Conducted in-person visits in the LAUSD, solidifying relationships and ensuring client success.
📞 Sales and Outreach:
Maintained a high level of outreach with 80-100 calls and 3,000-8,000 emails weekly.
Created opportunities with leads averaging $3,000-$6,000 on 1+ year contracts
Conducted 3-10 demos/introductory meetings weekly, driving engagement and client understanding.
🏆 Top Performer:
Consistently ranked in the top 10 on the company SDR leaderboard for opportunities created.
Achieved and surpassed the 2022 quota, exceeding 100% and leading the team in pipeline and sales qualified leads.
Experience
Nearpod
Sales Development Representative Feb 2022 - Present
- Executes targeted outreach strategies, managing communication with tier 2 educational institutions through over 3,000 weekly emails and 80+ weekly phone calls.
- Achieves high performance in lead conversion, consistently ranking in the top 10 for Closed Won and Sales Accepted Leads with a 76% success rate from leads to opportunities.
- Generates substantial sales pipeline, contributing to over $650,000 in revenue, and demonstrates expertise in product presentation and in-person engagement at conferences.
- Analyzes and responds to market trends, cultivating tailored campaigns that address regional objections and drive goal-surpassing results in both domestic and international markets.
Symetra
Stop Loss Regional Group Associate Jan 2021 - Feb 2022
- Completed a comprehensive training program focused on enhancing skills in stop loss sales, including underwriting and claims management.
- Acquired proficiency in Medical Risk Classification (MRC) reviews, contributing to more informed sales strategies and client interactions.
- Collaborated effectively with industry professionals to fulfill project requirements, fostering productive internal and external relationships.
The Children's Center at Burke Gilman Gardens
Teacher's Aide Feb 2018 - Dec 2019
- Enhanced family engagement by establishing effective communication channels, ensuring parents received updates and were involved in the children's educational experiences.
- Orchestrated community-building events that fostered strong relationships among educators, students, and families.
- Managed a range of administrative duties: email correspondence, paperwork, and phone inquiries.
The Borgen Project
Nonprofit Leadership Internship Intern 2018 - 2020
- Conducted congressional outreach and community engagement activities to advocate for organizational objectives, enhancing public and legislative awareness.
- Utilized social media platforms effectively for promotion, marketing, and recruiting efforts, increasing online presence and audience engagement.
Education
University of Washington Jun 2020 BA, Geography with Honors