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Idaho City

    Data Operations Analyst - Idaho City, United States - Tripledot Studios

    Tripledot Studios
    Tripledot Studios Idaho City, United States

    5 days ago

    Default job background
    Description
    Data Operations Analyst

    Department: Marketing

    Employment Type: Full Time

    Location: Jakarta, ID

    Description

    Who are we?

    Tripledot Studios was founded by a team of industry veterans from some of the biggest names in mobile games such as King, Peak Games, Facebook, and Product Madness.

    We are now a 500 person mobile games studio, headquartered in London, with offices in Warsaw, Barcelona, Minsk, Jakarta and Melbourne.
    • The Financial Times awarded Tripledot the Fastest Growing Business in Europe in 2022
    • Tripledot won Tech Growth Business of the Year 2021 and 2023
    • PocketGamer just awarded us Best Mobile Developer 2023
    We are a record breaking, chart-topping mobile games studio that is currently leading in the Casual mobile gaming space.

    Our guiding principle as a team is that when people love what they do, what they do will be loved by others.

    The studio is filled with people who love taking things apart and figuring out how they work. We enjoy problem-solving and most importantly, we LOVE making games

    Take a look at our games: iOS Store + Google Play

    Role Overview

    We are seeking a Data Operations Analyst to work within the Marketing Technology team to play a critical role in ensuring the accuracy and standardization of our marketing data, such as marketing spend, installs, user activity and revenue. This data is generated from or sent to a number of different external partners, and it is crucial that all of this data is constantly monitored and any issues are quickly solved. By ensuring the data we work with is accurate and following the specified format, the role will have an enormous impact on the quality of decisions made in several company departments such as Marketing, Product and Finance.

    This role will be ideal for detailed-oriented and analytically inclined profiles, who enjoy working with Data, have a good sense of urgency and like owning a process and making it continuously better. The person will work closely with User Acquisition, Monetisation, Business Intelligence and Data Engineering teams, use tools like Looker and Excel, and execute work with external partners like and Appsflyer.
    • Routine monitor of external data connections to ensure they are working properly and act whenever necessary. Also monitor data to assess quality of Data Engineering pulling from external platforms, raising tickets whenever a re-pull is needed.
    • Conduct data investigations with Looker or Excel to investigate cause of data differences whenever discrepancies are found across sources. Open tickets and follow up on issues with our data partners whenever an issue on their side is detected. Follow up with internal teams on any actions that need input from our marketing partners.
    • Ensure correct allocation of metrics like spend and revenue across our games and marketing partners in our external data tools..
    • Execute procedures to set up connections to new marketing partners or to launch new games on our data partners
    • Produce weekly written reports to User Acquisition and Monetisation teams to showcase data reconciliation status, present updates on ongoing issues and present new concerns needing their attention. Also present monthly fraud reports
    • Execute recurrent checks on our data to ensure standardized format are being applied
    Required Skills, Knowledge and Expertise
    • Strong analytical and data problem solving skills
    • Proficiency in Excel, experience with a data visualization tool such as Looker
    • Attention to detail, process ownership
    • Strong organizational skills and sense of urgency
    Working at Tripledot
    • 24 days holiday: 12 Days in your first year but then enjoy 24 days of paid holiday to relax and refresh throughout the year.
    • Hybrid Working: We work in the office 3 days a week, Tuesdays and Wednesdays, and a third day of your choice.
    • 20 days fully remote working: Work from anywhere in the world, 20 days of the year.
    • Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit.
    • Breakfast & Lunch: Relish daily provided breakfast and lunch to keep you fueled and focused.
    • BPJS HEALTH: Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health
    • BPJS SOCIAL: Secure your employment rights with BPJS Social.
    • Festivity Allowance: Celebrate festive occasions with an additional festive allowance.
    • Health Insurance: Stay covered with comprehensive health insurance for you and your loved ones.
    • Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
    • Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]


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