- Assists customers with account opening process.
- Accurately explains the terms/conditions and policies/procedures relating to the account.
- Processes account payments, perform cash out process at end of shift.
- Consistently meets or exceeds performance goals to ensure the highest quality of service is provided to the customer.
- Performs account maintenance, including account changes, adjustments, and statement requests.
- Contacts customers for additional account information.
- Assists in problem correspondence as required.
- Prepares reports including CSR Daily Activity report and cash out report.
- High School Diploma (some college preferred) and a minimum of 2 years experience in delivery of customer service and support programs.
- 1 year customer service experience.
- Bilingual with Spanish/English
- Ability to type over 30WPM.
- Strong computer skills with the ability to work multiple programs at a single time.
- Ability to reasonably commute to the location as this is an on-site opportunity.
- Be able to pass a background check and drug test.
- Temp-to-Hire opportunity
- Monday-Friday, 9:00am - 5:30pm schedule
- $18.50/hour
- 5 weeks of onsite training before going remote if meeting performance/attendance requirements
-
Customer Service Representative
1 week ago
OKI BUSINESS Queens, United StatesSOLICITAMOS PERSONAL DE FORMA INMEDIATA · Se requiere contratar de manera inmediata personal para SERVICIO AL CLIENTE que se encarguen de dar seguimiento a nuestros clientes y otras labores relacionadas. · Requisito · - Perfecto español. · - Experiência con servicio al cliente · ...
-
Customer Service Representative
1 week ago
KO Business Solutions Hillside, United StatesKO Business Solutions is working with a client in Hillside, IL who is currently seeking Customer Service Representatives to join their team. If you're ready to build a successful and rewarding career with an industry-leading company, we may have just the perfect fit for you · Loc ...
-
Customer Service Representative
1 week ago
AM Consulting Group Elizabeth, United StatesAM Consulting Group is searching for a savvy leader to join our firm as a Customer Service Representative. The Customer Service Representative will be focused on the increase of revenue for our client portfolio and the company as a whole by interacting with consumers on a daily b ...
-
Customer Service Representative
1 week ago
Chris Bryan - State Farm Agent Roselle, United StatesPosition Overview · Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. · **Responsibilities**: · - Establish customer relationships and follow up with customers, as needed. · - Provide prompt ...
-
Customer Service Representative
2 days ago
Lehigh Services Corporation Union, United States**Job Overview**: · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfa ...
-
Customer Service Representative
1 week ago
Sarcona Management Elizabeth, United StatesJob Description: · **Responsibilities**: · - Ensure that strong rapport is built and maintained with all customers. Ensure all orders are taken and processed accurately and efficiently and delivered to customers without delay. Also ensure all invoices/credit memos are processed t ...
-
Customer Service Representative
13 hours ago
Omni Logistics Union City, United States**Compensation: $24.32 per hour** **Company Overview**: · Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary ...
-
Guest Service Representative
6 days ago
Marriott International, Inc Elizabeth, United States**Additional Information** Evening Shift · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Courtyard Newark Elizabeth, 87 International Blvd, Elizabeth, New Jersey, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · ...
-
Client Services Representative
1 week ago
Business Management Firm Linden, United StatesWe were founded on the principles of passion, high performance, innovation, and development. Working with a multitude of different clients across the region, we have found that taking a personalized approach and cultivating the relationships between clients and their consumers ha ...
-
Evening Customer Service Representative
1 week ago
Affiliated Monitoring Union, United States**:Pay: $17.00 per hour plus performance bonuses and incentives **5-week in-person Training starts May 13th**Full-time evening or overnight schedule choices available, working weekends required** · Located in Union, New Jersey, our state-of-the-art call center facility is the mos ...
-
Member Service Representative
1 week ago
Tipmont Wintek Linden, United States**Are you our next member services representative?** · Do you pride yourself on delivering exceptional experiences in which customers have been helped, heard, understood and empowered? Can you keep a calm, clear and constructive approach during a difficult conversation? Would you ...
-
Customer Service Representative
1 week ago
Total Distribution, Inc. Bayonne, United States**Total Distribution, Inc.** has an **immediate **opening in the Bayonne, NJ, area for full-time experienced Customer Service Representative to support our warehouse operation. · Day Shift Monday Through Friday · **How you will contribute to the success of the company and grow yo ...
-
Customer Service Representative
3 days ago
AMERICAS INSURANCE BROKERS INC. Plainfield, United StatesAmerica's Insurance Brokers, Inc. is a family owned and operated business located in downtown Plainfield. We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and reso ...
-
Customer Service Representative
1 week ago
Clopay Corporation Plainfield, United StatesClopay Corporation is North America's largest garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individual ...
-
Service Representative
13 hours ago
Ecolab Newark, United StatesEcolab is hiring and we are excited to turn your next opportunity into a career Are you someone who uses your hands-on skills to solve problems? Do you enjoy the hospitality industry but are looking for a career that allows for a flexible schedule? We are looking for self-motivat ...
-
Customer Service Representative
4 days ago
Preferred Risk Agency Florham Park, United StatesInsurance Agency in Florham Park, NJ looking for a (Bilingual) Spanish speaking Customer Service Representative. · At least 3 years of experience. · Needs basic computer skills including Microsoft Word, Excel and Outlook. · Commercial Insurance Transportation experience a plus. · ...
-
Customer Service Representative
4 days ago
CRYSTAL PLUS INC Montclair, United States**Benefits**: · - 401(k) · - Company parties · - Health insurance · - Paid time off · **Benefits/Perks** · - Paid Time Off · - Health Insurance · - Career Growth Opportunities · **Job Summary** · **Responsibilities** · - Identify the reason for the customer's call, collect releva ...
-
Customer Service Representative
1 week ago
TDK Corporation of America Iselin, United StatesAs a leader in the electronics industry, TDK Corporation of America offers everything from electronic components, materials and power supplies to factory automation systems, anechoic chambers, test systems and more. TDK is committed to technical excellence, steady growth and pers ...
-
Customer Service Representative
13 hours ago
Overnight Freight Jersey City, United StatesWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...
-
Field Service Representative
1 week ago
Hunter Engineering Company Jersey City, United StatesDo you have a passion for customer service and a high level of technical ability? We're seeking a** **Field Service Representative** for our **Jersey City, NJ** market. If you possess: · - Excellent customer service skills, superior organizational skills, and a self-starter menta ...
Bilingual Customer Service Representative - Union, United States - Mary Kraft Hr An Imagine Company
Description
Bilingual Customer Service Representative (Spanish)
This is your opportunity to join one of the largest trusted transportation solutions companies in the US established for more than 80 years. At the forefront is a commitment to finding the best talent, cultivating it, and ultimately helping employees reach their career goals. You'll be encouraged to pursue your personal career goals and make a difference in ways that matter most to you
Nature & Scope: Mary Kraft &Imagine Staffing are recruiting for a Customer Service Representative on behalf of our client under the direction of the customer service supervisor, CSRs are the primary customer contact responsible for all telephone inquiries. CSRs open and manage customer accounts, processes payments, and open cases on behalf of customers for further research. This responsibility included ensuring service requirements are protected and accounted for in accordance with set standards.
Primary Functions & Responsibilities:
Requirements & Qualifications:
Job Details: