Customer Service Representative - Plainfield, United States - Clopay Corporation

Clopay Corporation

Verified Company

Plainfield, United States

6 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

Clopay Corporation is North America's largest garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team.

We have an excellent opportunity for a Customer Service Representative in our Plainfield Distribution Center.

Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls.
Assist in pricing of quotes and orders under automation system controls.
Balance daily invoice edit.
Audit open order reports weekly.
Follow up on customers' claims for credit.
Manage all system invoicing on COD and openterm accounts.
Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes.
Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables.
Distribute all incoming and outgoing mail.
Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters.
Various administrative duties

Job Requirements:

A high school degree is required, along with a minimum of 35 years of customer service experience, preferably in a manufacturing environment.
Basic computer skills are required with a familiarity of Microsoft Office Products.
Previous clerical or office experience is beneficial.

Our employees are rewarded with competitive compensation, comprehensive benefits including tuition reimbursement, paid holidays, sick and vacation time as well as a matching 401(k) savings plan.

Job Snapshot:

Employee Type:
Full-Time

Location:
Plainfield, IL (Onsite)

Job Type:
Admin - Clerical, Customer Service

Experience:
Not Specified

Date Posted: 03/26/2024