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    Catering Operations Coordinator - Boston, United States - View Boston

    View Boston
    View Boston Boston, United States

    1 week ago

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    Description

    FOR ATTRACTIONS

    Global Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates 10+ attractions around the globe. We bring together some of the brightest experiential and attraction masterminds around the globe to ensure each brilliant idea is regionally relevant and destined to dazzle, delight and drive a steady stream of diverse visitors.

  • Custom narratives to guide the journey, delivered to deeply engage distinct visitor groups
  • Bold and dramatic design to push the envelope on the physical space and inspire awe and wonder
  • Re-imagined dining experiences to delight local foodies
  • Leading-edge technology and innovation to drive interactivity and create fully immersive experiences

    • Legends manages all operations across ticketing, special events, sponsorship food and beverage and retail for Attractions partners.

    VIEW BOSTON

    THE ROLE

    Reporting to the Catering Manager, the Catering Operations Coordinator plays a key role in ensuring the smooth execution of catering events and operations. This position involves coordinating with various teams and departments to ensure that all aspects of catering operations, from planning to execution, meet the highest standards of quality and efficiency.

    ESSENTIAL FUNCTIONS

  • Collaborate with Catering Manager and event clients to understand their event requirements, including menu selection, dietary restrictions, and special requests.
  • Coordinate with internal teams, such as culinary, operations, IT/AV and event sales to ensure seamless event planning and execution.
  • Schedule and oversee event setup with Catering Manager, including equipment rentals, décor arrangements, and staffing requirements.
  • Assist Catering Manager with menu development, and customization based on client preferences, seasonal trends, dietary preferences, and culinary innovations to enhance menu offerings.
  • Coordinate logistics for catering events including equipment set up, elevator operations, and venue coordination.
  • Ensure timely delivery and setup of catering equipment, food, and beverages.
  • Assist with inventory management, including ordering supplies for events, tracking inventory levels, and managing vendor relationships.
  • Assist Catering Manager with training and supervising catering staff, including catering servers, bartenders, and kitchen staff.
  • Provide ongoing coaching and feedback to ensure high quality service and adherence to events operational standards.
  • Assist Catering manager with development and implementation of event staffing schedules to meet the demands of catering events while optimizing labor costs.
  • In partnership with the Catering Manager, serve as the primary point of contact for events clients throughout the catering process, addressing questions or concerns, resolving issues, and ensuring client satisfaction.
  • Effectively communicate with catering manager and event sales team to ensure all applicable information is conveyed on BEO and with event client.
  • Build and maintain strong relationships with event clients, vendors, and partners to foster repeat business and referrals.
  • Ensure compliance with food safety regulations, health codes, and licensing requirements at all times.
  • Partner with Catering Manager to implement and enforce standard operating procedures (SOP's) to maintain steps of service, cleanliness, and safety standards in catering operations.
  • Ensures all payments are received and responsible for reaching out to guests with outstanding balances.
  • Perform other duties as assigned by View Boston management team.

    • QUALIFICATIONS

    To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor's degree in hospitality management, Culinary Arts, or related field preferred.
  • Proven experience in catering operations, event planning, or hospitality management.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Excellent communication and interpersonal skills, with a customer-focused approach.
  • Proficiency in MS Office and catering software, TripleSeat.
  • Ability to work flexible hours, including evenings, weekends, holidays as required.
  • Certificate in Food Safety (ServSafe) is a plus.

    • COMPENSATION

    Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

    WORKING CONDITIONS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

    Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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