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    Administrative/Customer Service Representative - Grand Rapids, United States - GA Richards

    GA Richards
    GA Richards Grand Rapids, United States

    3 weeks ago

    Default job background
    Description
    Job Type

    Full-time

    Description


    Pay Range:
    $20/hr - $27/hr


    Shift:
    Monday - Friday, 7:00 AM - 3:30 PM


    Benefits:
    Medical, dental, vision, 401k and PTO after 90 days


    Summary:

    The Administrative/Customer Service Representative assists the Plant Manager in ensuring customer needs are met and any assigned administrative duties are completed.

    This person communicates with office/plant personnel, the Truck Driver, and the maintenance employees.


    Essential Duties and Responsibilities include the following. Other duties may be assigned.

    Oversee and coordinate order progression

    Assist plant manager in ensuring promised delivery date is met on orders

    Assist plant manager with daily administrative tasks

    Arrange outside vendors when necessary

    Develop and produce necessary reports to assist management

    Maintain an accurate and organized filing system

    Prepare, audit, and forward payroll, accounts payable, and other necessary information to appropriate personnel

    Greet and direct customers, vendors, etc. by telephone or in person

    Ability to understand the applicable procedures document in the training program

    Ability to use multi-line phone system, computer, and other office equipment

    Requirements


    Education and/or Experience:


    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

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