- Manage large amounts of incoming calls
- Generate sales leads Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
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2 weeks ago
Russell Tobin East Syracuse, United StatesPosition Title: Call Center Representative · Location: 1201 Kinne Street Gate 6/TR-5 Receiving, East Syracuse, NY 13057 · Duration:24 months Contract · Pay rate: $17/hr. on w2. · Description: · Manage large amounts of incoming calls Generate sales leads Identify and assess custom ...
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2 days ago
Russell Tobin East Syracuse, United States· What are we looking for in our Call Center Representative? · Job title: Call Center Representative · Location: East Syracuse, NY 13056 · Duration: 24 months contract · Pay range: $18/hour to $19/hour · JOB DESCRIPTION · Our client is the leading global provider of healthy ...
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Call Center Representative
2 weeks ago
Russell Tobin East Syracuse, United StatesPosition Title: Call Center Representative · Location: 1201 Kinne Street Gate 6/TR-5 Receiving, East Syracuse, NY 13057 · Duration:24 months Contract · Pay rate: $17/hr. on w2. · Description: · Manage large amounts of incoming calls Generate sales leads Identify and assess c ...
Call Center Representative - East Syracuse, United States - Russell Tobin
Description
Job Title: Call Canter Representative
Location: East Syracuse, NY 13057
Pay rate: $17/hr -$18
Description:
Requirements:
• Microsoft Office proficient
• Type 35-45 words per minute
• Excellent verbal and written communication skills
Shift
The schedule is Monday to Friday, 8 am - 5 pm
Education
HS Diploma/GED