Logistics Support Coordinator - Ridgefield, United States - Lee Hecht Harrison Nederland B.V.

Lee Hecht Harrison Nederland B.V. Ridgefield, United States

3 weeks ago

Description

Responsibilities:
Build a high performance team to deliver key performance indicatorsOwn the customer relationship at the plant level for assigned accounts in coordination with the Business Solution ManagerDriving customer satisfaction by responding to customer needs/ inquiries in a timely mannerManage order intake, process orders and coordinate changes with Production Planning department guaranteeing on time delivery to the customerManage customer stock levels ensuring optimal stock position and develop plans with customers to move aged materialsComplete monthly sales forecast, follow-up of trials, Finished Goods, and maintain customer price listHandle customer claims in cooperation with Quality departmentProvides any necessary reports or data to the sales teamThe daily scheduling of all outbound loads from the facility, as well as all inbound shipmentsPrepare documents (i.e. bill of ladings, manifests and packing lists for outbound shipment)

Facilitate all necessary claims with vendors over damaged freight, inadequate service and billing issuesPlan and track shipment of final products according to customer requirementsMatch up inbound loads with outbound loadsMaking special shipping arrangements as necessaryDoes any necessary administrative work including filing reports or presenting sales team with necessary documentsOther duties as assignedRequirements:
High proficiency in Excel and other Microsoft Office productsStrong understanding of manufacturing (ERP) systemsSAP experience required2-5 years of customer service or equivalent experience in a manufacturing settingDemonstrated organizational abilities and priority settingFamiliar with Microsoft Office products (including Outlook, Sharepoint, Word, and Excel)

Pay Details:
$60,000.00 to $65,000.00 per yearSearch managed by: Robert ParkEqual Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.#J-18808-Ljbffr

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