Partnership Support Coordinator - New York, United States - Resident Advisor

Resident Advisor

Verified Company

New York, United States

4 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem.

The site's audience of over 6 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a weekly mix series that has run for 18 years.

Purpose:

This is an exciting opportunity for a junior-level position to have an immediate impact by supporting our North America team of Partnership Managers and external partners.

This person will be responsible for supporting our existing partners in North America across the music industry; promoters, venue owners, festivals, labels, tech brands and agencies.

Key Responsibilities:

Supporting our partnership managers by providing daytoday service to our partners across North America
Provide support across our whole product offering: event services, ticketing, media, technology, content etc.
Maintain relationships with our partners across the electronic music industry.
Showcase and share knowledge about the full scope of new/existing RA products
Managing key partner onsales, announcements and delivery of events.
Assisting with elements of the sales process (e.g. preparing presentations, data reports, joining client meetings).
Answering and advising general support queries from partners.

We're looking for:

1 year of experience in a clientfacing role.
Someone with attention to detail who is able to quickly grasp the technical aspects of our service and platform.
A passion and understanding of electronic music culture is fundamental.
Track record of effective communication, both personal and digital.
Outgoing personality who loves building relationships.

More about RA:

As an independent company run by devoted dance music enthusiasts, our mission is to bring together the world's electronic music communities.

Our Global Contributor Network (GCN) and international teams help us establish connections with hyper-niche local scenes.

RA became B-Corp certified earlier this year, which counts us among businesses leading a global movement for an inclusive, equitable, and regenerative economy; and part of a community that meets high standards of social and environmental impact.

We especially welcome applicants from diverse backgrounds, abilities, ethnicities, experiences, gender identities, and sexual orientations. We aim for our team to reflect the communities we engage with. We ensure everyone is valued and respected by actively promoting equality, diversity, and inclusion in our workplace.

What we offer you:

Generous annual leave policies, including a companywide closure period at yearend, aimed at promoting worklife balance.
Flexibility in working arrangements, offering hybrid or remote work options based on role requirements and location.
Matching pension schemes and/or 401k.
Comprehensive staff wellbeing initiatives, featuring regular activities and workplace programmes to support mental and physical health. This includes provisions such as Mental Health Days, subsidized therapy, discounted Classpass memberships, and customfitted earplugs.
Companyled social events, team lunches, and discounts on RA merch.
Paid annual volunteering allowance, encouraging contributions to community projects and charities you care about.
Regular companywide Q&A's with senior leadership, along with ongoing virtual educational training sessions for all staff.

Our values: