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    Aftermarket Field Support Specialist - Salt Lake City, United States - Moog

    Moog
    Moog Salt Lake City, United States

    6 days ago

    Default job background
    Description


    We are currently looking for an
    Aftermarket Field Support Specialist to support new product integration tasks while cultivating positive relationships and outcomes with our customers and business partners.

    The objective is to improve relationships and integrate Curlin and Zevex products and services, safely and efficiently. This position requires business acumen since it requires strong relationship with Sales (National Account Managers), Operations Service & Supply Chain, Quality, Clinical, and our


    • Curlin 8000 and RxManager training, implementation, and technical support
    • Software and hardware installation support
    • Support clinical education team as needed
    • Provide onsite support for new and existing customers
    • Collaborate with IT and engineers to identify and correct issues to improve customer experience
    • Special Projects as assigned

    Additional Responsibilities:


    • Ability to work with Project management software
    • Infusion and Enteral pump technical service capabilities
    • Ability to implement change effectively and integrate key stakeholders in process
    • Knowledge of word processing, spreadsheets, flowcharts and scheduling software
    • Experience leading a team
    • Strong verbal communication skills to work with groups form different functional groups and or sites
    • Ability to effectively communicate via email/telephone
    • Ability to educate, coach, and train technical service personnel
    • Ability to access U.S. export-controlled information
    *
    Job ID: 220327

    *
    Category: Engineering

    *
    Location: Salt Lake City, UT
    *

    Employment Type:     Full Time

    Regular

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