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    IT Support Specialist - Salt Lake City, United States - BioFire Defense, LLC

    BioFire Defense, LLC
    BioFire Defense, LLC Salt Lake City, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionSalary: $22-$25 DOE

    Position Summary:

    BioFire Defense, LLC, is seeking an IT Support Specialist to join our Information Technology team. BioFire Defense is a cutting-edge facility providing excitement and excellence in the industry of molecular diagnostics.

    In addition to providing stable and reliable IT support to an enterprise business environment, the IT department at BioFire Defense will give you hands-on experience with a wide variety of technology and help strengthen your knowledge and comfort in the technological field.

    Employees in this position will support and maintain in-house computer systems, software, warranties, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, software, and IT equipment. Daily responsibilities will include providing helpful and efficient troubleshooting for company employees in a timely, accurate, and professional manner.

    Principal Job Duties and Responsibilities:

    • Provide computer, software, and telecom support to all levels of end-users.
    • Support and maintain data backup systems and imaging.
    • Provide Exchange server and end-user email support.
    • Provide network support for LAN, WAN, and WLAN.
    • Provide support for corporate and field mobile phones.
    • Configure, deploy, support, and maintain all office computer equipment, corporate server room and network equipment.
    • Manage computer and peripheral inventory.
    • Perform other duties as required.
    • May be required to obtain and maintain a DoD Personnel Security Clearance

    Training and Education:

    • Requires a high school diploma or equivalent.
    • IT related certifications a plus

    Skills and Experience:

    • Minimum 1 year of hands-on technical support experience with direct end user interaction in a corporate environment.
    • Excellent IT skills and knowledge in hardware and software.
    • Diagnostic skills for troubleshooting and repairing hardware and software issues.
    • Experience with Anti-Virus products and Virus/Malware removal.
    • Strong problem-solving skills with excellent attention to detail.
    • Experience with support and maintenance of network systems and equipment, including wireless technology.
    • Professional written and oral communication.
    • Ability to lift 60lbs on a regular basis.
    • Genuine interest in the Information Technology field and desire to continue learning.
    • Important soft skills include effective multi-tasking, patience and professionalism while working with end users, and creativity.

    Benefits:

    • Medical
    • Dental
    • Vision
    • 401k - company match of 5% regardless of participation and up to a total of 9.5% company match if contributing
    • 4 Weeks of PTO
    • 9 Paid Holidays
    • Paid Winter Break from the work week between December 24 thru December 31
    • Participation in Company's Wellness Program (discounted medical premiums)
    • Multiple Company Sponsored Events Each Year (catered breakfast/lunch, holiday parties, snacks)
    • Stimulating work environment
    • Convenient location near I-15 and Trax Station
    • Free Parking

    Our EEO Policy

    BioFire Defense is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. BioFire Defense complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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