Jobs
>
Chicago

    Market Financial Center Manager - Chicago, United States - Bank of America

    Bank of America
    Bank of America Chicago, United States

    1 week ago

    Bank of America background
    Description
    Market Financial Center Manager - South Shore Market page is loaded

    Market Financial Center Manager - South Shore Market

    Apply

    locations

    Randolph

    time type

    Full time

    posted on

    Posted 2 Days Ago

    job requisition id


    Job Description:


    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

    Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.


    One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.

    We're devoted to being a diverse and inclusive workplace for everyone.

    We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

    Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.


    Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

    Join us

    Job Description:


    This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource.

    Key responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture.

    Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively.

    Responsibilities:

    • Operates as a back up financial center leader within a market
    • Manages client traffic, engaging and appropriately routing clients, and fostering client retention
    • Manages business results through formalized management routines and coaching
    • Creates a world class client experience environment
    • Manages market-level initiative prescribed by market leaders
    • Drives operational excellence

    Required Qualifications:

    • 1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team
    • Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals
    • Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction
    • Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability
    • Proven record of balancing risk and making sound decisions while achieving business goals
    • Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service
    • Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
    • Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
    • Proficiency in computer skills and professional programs (for example, Microsoft Office)
    • Ability to pass pre-employment assessments and compliance requirements
    • Availability to work weekends and/or extended hours as required to run the business
    • Must be able to travel to any financial center within the defined market

    Desired Qualifications:

    • 1+ years management experience including hiring, coaching, and developing direct reports
    • Experience in the following industries: Consumer banking/financial services, mortgage, retail or hospitality
    • Undergraduate degree
    • Bilingual (fluent verbal and written)

    Skills:

    • Customer Service Management
    • Performance Management
    • Coaching
    • Customer and Client Focus
    • Talent Development
    • Risk Management
    • Sales Performance Management
    • Business Operations Management
    • Recruiting
    • Result Orientation
    • Referral Management
    • Leadership Development
    • Inclusive Leadership
    • Prioritization
    • Problem Solving

    Shift:
    1st shift (United States of America)


    Hours Per Week:
    40
    About Us


    Bank of America is committed to help employees through the transition period when they're displaced as a result of a workforce reduction, realignment or similar measure.

    Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.
    Regardless of the position you are interested in, the starting points to building your resume are the same:

    • Determine the job or types of jobs you want to do and research their responsibilities and qualifications.
    • Think about why you can do the job and make a list of your skills that are relative to the job.
    • Identify experiences or accomplishments that show your proficiency in the skills required for the job.
    • Summarize your abilities, accomplishments and skills into a brief, concise document.
    Considerations when writing a resume


    • Do be brief. Resumes should be 1-2 pages in length.
    • Do be upbeat and active in your wording.
    • Do emphasize what you have done clearly and concretely.
    • Do be neat and well organized.
    • Do have others proofread and critique your resume. Spell check. Make it error free.
    • Do use high quality, white or light colored 81⁄2 x 11 paper. Use a laser printer if possible.
    • Don't be dishonest, always tell the truth about yourself in the most flattering light.
    • Don't include salary history or requirements.
    • Don't include references.
    • Don't include accomplishments that do not support your professional goals.
    Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.)


    Don't use italics, underlining, shadows or other fancy treatments.
    Seven steps to a successful interview

    • Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?
    • Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?
    • Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.
    • Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.
    • Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.
    • Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.
    • Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.
    #J-18808-Ljbffr
  • ACCESS Community Health Network

    Health Center Manager

    1 week ago

    ACCESS Community Health Network Chicago, United States

    We offer exceptional benefits that exceed those of our competitors · **Job Title**: Health Center Manager at ACCESS Ashland · **FLSA Status**: Exempt · **Grade**: N/A · **Department**: Clinical Operations · **Title of Supervisor**: Regional Operations Manager · **Date**: January ...

  • Syneos Health Commercial Solutions

    Call Center Manager

    5 days ago

    Syneos Health Commercial Solutions Chicago, United States

    **Description** · **We are looking for a talented individual to join our team as an Engagement Center Manager.** · **If you are known for your exceptional leadership, we would love to hear from you** · The Engagement Center Manager is responsible for developing and leading Engage ...

  • Fifth Third Bank

    Financial Center Manager

    3 days ago

    Fifth Third Bank Chicago, United States

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · ESSENTIAL DUTIES & RESPONSIBILITIES: · - Complete FCMA roadmap as intended and all onbo ...

  • Plus One, an Optum Company

    Fitness Center General Manager

    1 week ago

    Plus One, an Optum Company Chicago, United States

    **Job Overview**: · We are currently seeking a reliable and dedicated **General Manager** to work at a high-profile company's fitness center located in **Chicago, IL**. · In this role, you will manage and direct all operations, staffing, revenue and expense goals and marketing as ...

  • The UPS Store #2096

    Part-time Assistant Center Manager

    5 days ago

    The UPS Store #2096 Chicago, United States Part time

    The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monit ...

  • Cook County Health & Hospitals System

    Manager of Operations, Community Health Center

    1 week ago

    Cook County Health & Hospitals System Chicago, United States

    The Manager of Operations, Community Health Center works closely and directly with the Physician Leader, plans, directs, organizes, and controls activities within Cook County Health (CCH) community health center and/or for service line. Oversees all aspects of center operations a ...

  • Cook County Sheriff's Office

    Program Manager- Mental Health Transition Center

    4 days ago

    Cook County Sheriff's Office Chicago, United States

    **Program Manager · - Mental Health Transition Center** · **Requisition ID**: ** · **Organization**: Sheriff's Department · **Job Posting**: Apr 17, 2024, 9:51:14 AM **Closing Date**: May 8, 2024, 11:59:00 PM · Full-time A.M. P.M. · **Posting Salary**: $72,700 annually · **Cook C ...

  • Fifth Third Bank

    Financial Center Manager 1

    1 week ago

    Fifth Third Bank Cicero, United States

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · As a Financial Center Manager, you will: · - Lead and coach a team that drives consistent operating rhythms ...

  • Stellar Enterprises

    Manager of Service Center for Personnel Services

    3 weeks ago

    Stellar Enterprises Cicero, IN, United States Freelance

    **Das bieten wir Ihnen**: · - **Ein familiär geführtes Unternehmen**, in dem **Wertschätzung** einen hohen Stellenwert hat · - **Eine flache Hierarchie** und **große Professionalität**: · - Eine offene Arbeitsatmosphäre, geprägt von echter **Teamarbeit** und einem breiten **Gesta ...

  • Multi-location Owner - Paul Reed

    Center Manager

    4 days ago

    Multi-location Owner - Paul Reed Naperville, United States

    Lead a team to grow sales and profit to wow customersIt's where the vision is delivered · **Responsibilities**: · - Customer Service and taking care of our Associates · **Qualifications**: · - Leadership ...

  • Old National Bank

    Banking Center Manager

    3 days ago

    Old National Bank Buffalo Grove, United States

    Overview: · Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and ...

  • Brock Services LLC

    Distribution Center Manager

    1 week ago

    Brock Services LLC Chicago Heights, United States

    Key Responsibilities: · - **Documentation Management**: Oversee and ensure all operational documentation is accurate and up to date. This includes safety records, project plans, and client contracts. · - **People Management**: Lead, motivate, and manage a diverse team of scaffold ...

  • CSL Plasma

    Assistant Center Manager

    2 weeks ago

    CSL Plasma Chicago, United States

    The Opportunity Reporting to Center Manager - In the absence of the center manager, you will have ultimate responsibility of entire center operations, including production, quality compliance, finance, HR and IT. · Are you the right candidate for this opportunity Make sure to re ...

  • Pfpjobs

    Reliability Center Manager

    1 week ago

    Pfpjobs Chicago, United States

    Our client, an international manufacturer of chemicals used in the Food & Beverage, Chemicals, Steel & Metals, Semiconductor, 3D Additive and Environmental Industries is currently seeking a Reliability Center Manager that will be based in Chicago area. This position will report t ...

  • Oracle

    Data Center Manager

    2 weeks ago

    Oracle Chicago, United States

    The future is about providing higher-level services that companies can consume on demand. Oracle is now recognized as a significant hyper-scale cloud provider offering hybrid capabilities bridging the gap between on-premise infrastructure and the Cloud to manage workloads in a se ...

  • ROCKWOOL

    Distribution Center Manager

    1 week ago

    ROCKWOOL Chicago, United States

    We are seeking an exceptional Distribution Center Manager in our Lockport, IL location, to lead our Rockfon Distribution Team.Ready to help build a better future for generations to come?In an ever-changing, fast paced world, we owe it to ourselves and our future generations to li ...

  • ROCKWOOL International A/S

    Distribution Center Manager

    1 week ago

    ROCKWOOL International A/S Chicago, United States

    Distribution Center Manager page is loaded · Distribution Center Manager · Apply · locations · Chicago, Illinois · time type · Full time · posted on · Posted 3 Days Ago · job requisition id · R · We are seeking an exceptional · Distribution Center Manager · in our · ...

  • Catholic Charities

    Senior Center Manager

    1 week ago

    Catholic Charities Chicago, United States

    Essential Functions* of the position are detailed below and include any physical requirements checked below: 1. Manages the daily operations of a Senior Center in collaboration with either the Chicago Department on Aging (CDOA), Age Options, and the Village of Grayslake depending ...

  • ROCKWOOL

    Distribution Center Manager

    1 week ago

    ROCKWOOL Chicago, United States

    We are seeking an exceptional Distribution Center Manager in our Lockport, IL location, to lead our Rockfon Distribution Team. · Ready to help build a better future for generations to come? · In an ever-changing, fast paced world, we owe it to ourselves and our future generatio ...

  • Bank of America

    Financial Center Manager

    1 week ago

    Bank of America Chicago, United States

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. · One of the keys t ...