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    Administrative Coordinator - Baltimore, United States - Global Refuge

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    Job Description

    Job Description

    If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you

    Reporting to the Director of Legal Affairs, the Administrative Coordinator will support our New American Immigration Legal Services (NAILS) team and is responsible for providing administrative, logistical, and technical support for the team's daily office needs. The role will also provide supplemental research capacity for short, medium, and long-term projects across Global Refuge's legal services programming. The NAILS Administrative Coordinator is also responsible for managing the records pertaining to program expenditures and organizing the activities, events, and agenda for the for the department. From small project management to meeting, legal workshop and event planning, and working with internal and external partners, this is a critical role for a fast-paced and dynamic team. This role will also involve surging research, drafting, and editing capabilities as Global Refuge expands its legal services program.

    Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

    Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

    • medical, dental, vision available the first day of employment,
    • professional development, tuition reimbursement,
    • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
    • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
    • company 403(b) contribution of 3%, an additional 7% match which vests immediately,
    • Family Building benefits for reproductive procedures, adoption/foster care assistance, and
    • an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment

    At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

    DUTIES

    Administrative Provide administrative and logistical support for the NAILS team, including meeting outreach and scheduling, event planning and coordination, agenda creation for activities and events, file organization, and note taking during internal and external meetings and events.

    Coordinate outreach to administrative agencies, partners, support the planning and coordination of internal and external meetings, manage busy Outlook calendars, Salesforce and other reports, email listservs, and schedule virtual and in-person meetings in a fast-paced environment.

    Assist in building and maintaining practice resources, responsible for regularly taking inventory of legal services outreach materials, training resources, and properly archiving such materials.

    Help with volunteer management, training, and coordination including developing scheduling tools, maintaining volunteer databases, and organizing and disseminating training materials.

    Receive, sort, compile, and summarize internal and external documents, reports, and resources, manage the overall organization of the department's shared OneDrive.

    Manage the shared Outlook NAILS team inbox and professionally respond to inquiries on behalf of Global Refuge's legal services team.

    Submit the department's monthly expense reimbursement Research & Reporting Manage research project responsibilities, in collaboration with Global Refuge colleagues and external partners.

    Keep accurate records and meet mandatory reporting requirements for grant-funded projects.

    Support research and development on issues related to immigrants, refugees, asylum seekers, unaccompanied children, and relevant policy updates that emerge relating to priorities of the department.

    Support Global Refuge network of academic and practitioner partners on key policy initiatives and coordinate these efforts with Global Refuge's legal services agenda.

    Assist with drafting, maintaining, and archiving NAILS client impact stories.

    Track law and policy developments using internal and external sources, including AILA InfoNet and other legal resources.

    Support the development of internal educational resources for the department and external resources shared with the Global Refuge network.

    Technical Create and provide technical support for Global Refuge-led Zoom calls, briefings, and webinars.

    Edit and format external-facing resources.

    QUALIFICATIONS

    College degree required; advanced degree encouraged.

    Minimum of one year of administrative support and technical support experience in an office setting (or equivalent)

    Experience conducting immigration law and policy research.

    Ability to work independently, multi-task and meet deadlines using discretion in confidential matters.

    Strong interpersonal and communication skills and the ability to work effectively with a diverse range of individuals.

    Proficient use of Microsoft Office.

    Proficient use of Quorum and/or Salesforce preferred.

    Ability to communicate effectively, both orally and in writing.

    Ability to analyze and solve problems.

    Multilingual desired .

    Organizing and coordinating skills.

    Excellent communication skills.

    Can-do attitude and willingness to pitch into collective efforts.

    Readiness to respond to legislative events as they happen, including pressing timelines that involve nights and weekends.

    Demonstrated interest in US immigration policy and Global Refuge's mission.

    Experience with and commitment to working in a diverse workforce.


    Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

    We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at



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