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    Front Office Coordinator - Jupiter, United States - MyCare Medical Group

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    Description

    Job Description

    Job Description

    Job Summary

    The Front Office Coordinator would be responsible for greeting all patients and clinic visitors in a friendly manner, directing them to the appropriate location, and providing general information about the office. The front office activities include receptionist tasks, check-in & check-out processes and referral coordination duties.

    Job Responsibilities

    • Answering phones efficiently and with the proper etiquette, directing the calls to the appropriate person/department. Updating patient information in computer when necessary
    • Scheduling new patients, collecting insurance information, filling out proper forms to set up new patient files and preparing file labels
    • Verifying medical insurance for all appointments (at least one day prior to service) and walk-in patients
    • Maintaining inventory of new patient forms and office supplies required for front desk activities
    • Monitoring patient wait time and ensuring physicians' on-time schedule. Prioritizing appointment versus walk-in. Assisting in pulling charts for walk-in patients.
    • Providing patients the proper documentation for quick referrals using preferred network
    • Ensuring patients leave with all necessary forms and paperwork (i.e. receipt of visit, lab requisition, prescription, etc.)
    • Scheduling any necessary follow-up appointments, confirming next days appointments, and also following up on any missed appointments
    • Respecting and maintaining privacy and dignity of patients to assure client confidentiality at all times

    Job Qualifications

    • High school diploma or equivalent
    • 1 year of experience within a medical office setting
    • Data entry and typing experience
    • Bilingual in English/Spanish is preferred
    • Knowledge of basic medical terminology is preferred

    BENEFITS

    • Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
      • FSA and Life Assistance Program (EAP)
      • 401(k) Retirement Plan
      • Health Advocacy, Travel Assistance, and My Secure Advantage
    • PTO Accrual and Holidays
    #ZIP
    #INDNP

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