Jobs
>
Account Manager
>
Boston

    Account Manager - Boston, United States - Crayon

    Crayon
    Crayon Boston, United States

    6 days ago

    Default job background
    Description

    Job Description

    Job Description

    Crayon is seeking a dynamic and motivated Account Manager to join our team. The primary responsibility of this role is to help customers succeed with their competitive intelligence program and drive renewals and expansion within our customer base. The successful candidate will play a key role in building and enhancing customer relationships, ensuring customer satisfaction, and driving overall customer value. This role will report to the VP of Customer Success.

    Responsibilities:

    • Drive the renewal process for existing accounts and identify opportunities for account expansion.
    • Build and maintain strong, long-lasting customer relationships. Act as a main point of contact between the company and its clients.
    • Work closely with customers to understand their needs and goals, and articulate the value proposition of our products or services to meet those requirements.
    • Collaborate with internal teams to ensure customer success and satisfaction. Coordinate with Customer Success, Customer Support, and Product Teams as needed.
    • Address customer concerns and issues promptly, working towards resolutions that align with both customer satisfaction and company objectives.
    • Forecast and track key account metrics within your book of business

    Requirements

    A little about you:

    • Customer Service Mindset. You love customers You love working with them directly. You are energized by delivering a customer experience they can't stop raving about
    • Get Stuff Done. You are motivated, dedicated, and love getting into the details. You actively embrace hard work and obsess about GSD for our customers
    • Experience. You have relevant experience in Account Management and/or Customer Success. This is likely 3+ years owning a book of business and driving renewals and expansion as an AM, CSM, or Account Executive
    • Great Communication & Executive Presence. You're comfortable presenting to and engaging executives and can speak to how Crayon fits into strategic goals and initiatives with credibility
    • High Wattage. You love a good challenge, learning new skills, embracing the latest technology, and are actively looking to grow your experience and career
    • Team Player. High emotional intelligence is just how you operate. You enjoy working in a team environment and supporting others in pursuit of common goals. You strive to not only improve yourself but also those around you

    Benefits

    A little about us and our benefits:

    This position offers a base salary and commission. Crayon employees who demonstrate high performance and commitment will have the opportunity for career development and advancement within sales or other departments.

    Crayon offers a competitive salary, equity, medical, dental, vision, 401k, generous paid parental leave, take-what-you-need paid time off, and an inclusive culture. Learn more about Crayon's benefits.

    Crayon is committed to building a workplace that welcomes and encourages diverse perspectives, because we know that the most successful teams are diverse teams. We are an equal opportunity employer and prohibit discrimination and harassment of any kind.

    Crayon's competitive intelligence platform enables businesses to capture, analyze, and act on everything happening outside their four walls. Named an industry leader by Forrester and G2, Crayon's software is trusted by hundreds of leading businesses to keep up with competitor information - external messaging and positioning, product and pricing changes, hiring plans, go-to-market strategies, and more. Crayon's platform then helps businesses act on this information, increasing sales win rates, improving marketing performance, informing product strategies, and driving revenue.

  • Dumak

    Account Manager

    3 days ago

    Dumak Boston, United States

    **Who is Dumak?** · Incorporated in 2004, Dumak has rapidly become a leading distributor of industrial packaging, safety and equipment supplies across Canada and in the United States. Dumak is your direct source for all your packaging needs. From small businesses to multinational ...

  • PharMerica

    Account Manager

    1 week ago

    PharMerica Cambridge, United States

    Our Company: · PharMerica · Overview: · **Responsibilities**: · - Deploys advanced, consultative, and strategic approach to account management. This includes the successful implementation and promotion of various corporate initiatives · - Engages with the C-Suite, Regional or Fac ...

  • INSIGHTEC

    Clinical Account Manager

    6 days ago

    INSIGHTEC Boston, United States

    **Location**: Northeast Region (Field) · The Clinical Account Manager goal is to help drive commercial utilization at new and existing Insightec neurosurgical customers. The purpose of this role is to increase the number of patients treated to reach business profitability through ...

  • Qt Group

    Account Manager, QA

    1 week ago

    Qt Group Boston, United States

    **About the Job**: · Qt Group is looking for an **_Account Manager, QA_** to join our sales team. As an Account Manager, you will be responsible for finding and developing new business opportunities and growing the Qt Quality Assurance customer base within a defined territory. · ...

  • Velocity Enterprises

    Account Manager

    1 week ago

    Velocity Enterprises Boston Heights, United States

    You have successfully completed your studies and have an interest in sales? Then you've come to the right place with us. · Scholt Energy is active as an energy supplier in the business customer market in Belgium, Germany, Austria and the Netherlands. · Our headquarters are locate ...

  • BIG FISH PUBLIC RELATIONS

    Assistant Account Manager

    1 day ago

    BIG FISH PUBLIC RELATIONS Boston, United States

    BIG FISH PR is a boutique agency based in Boston that provides public relations and corporate communications services to disruptive brands and companies. We help our clients redefine industries through thoughtful storytelling and strategic campaigns. Our clients range from major ...

  • Fortinet

    Regional Account Manager

    1 day ago

    Fortinet Boston, United States

    **Responsibilities** · - Meet or exceed all assigned quotas and targets while forecasting weekly, monthly and quarterly revenues for the assigned account set and overall territory · - Meet or exceed the required number of face-to-face meetings each month with customers and partne ...

  • Eidolon Communications

    Account Coordinator/manager

    1 week ago

    Eidolon Communications Boston, United States

    Eidolon is always looking for smart, interesting, talented and passionate people to join our team. You'll work with great clients under a fair amount of pressure, always aspiring to excel for them and for us. If you've got client-side or agency experience, feel affinity for the g ...

  • Nexthink

    Support Account Manager

    1 day ago

    Nexthink Boston, United States

    **Company Description** · Hi, we're Nexthink. We're not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. ...

  • Tribute Baking Company

    Associate Account Manager

    1 day ago

    Tribute Baking Company Boston, United States

    Tribute Baking Company is the strategic combination of three businesses with rich histories in the baking industry Always Bagels, Original Bagel, and Hometown Foods USA, together, create a market leading producer of authentic New York style kettle-boiled, hearth-baked bagels and ...

  • Chewy

    Vendor Account Manager

    1 day ago

    Chewy Boston, United States

    **Our Opportunity**: · **What You'll Do**: · - Have full ownership of brand sales encompassing assortment, pricing, promotions, and brand performance. · - Delivers best in class execution across vendor operations, including but not limited to item and content setup, ordering/fore ...

  • The Misch Group

    Commercial Lines Account Manager

    1 week ago

    The Misch Group Boston, United States

    **Commercial Lines Account Manager** · Independent insurance broker is seeking a Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The Commercial Lines Account Manager will respond to client calls about policy and coverage questions and c ...

  • Sancta Maria Nursing Facility

    Accounts Receivable Manager

    1 week ago

    Sancta Maria Nursing Facility Cambridge, United States

    **A/R MANAGER** · Sancta Maria Nursing Facility is seeking a full-time Accounts Receivable Manager to assist the Finance Director with the day-to-day operation of our business office. · - **Duties include**:_ · Directs processing of accounts receivable, adjustments/refunds, priva ...

  • Sensient Technologies Corporation

    Sales Account Manager, Flavors

    2 days ago

    Sensient Technologies Corporation Boston, United States

    **SALES ACCOUNT MANAGER, FLAVORS: SAVORY** · At **Sensient Technologies**, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you. · And now, we're looking for a Sales Accoun ...

  • Amgen

    Specialty Account Manager, Endocrinology

    2 days ago

    Amgen Boston, United States

    **HOW MIGHT YOU DEFY IMAGINATION?** · You've worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients ...

  • Aurora Innovations

    Electronics Account Manager

    1 week ago

    Aurora Innovations Boston, United States

    About RAFI Eltec: · Our company is part of a group that is one of the leading manufacturers of electromechanical and electronic input, display, and control systems with approximately employees. · What do we offer? · A workplace in a modern and growth-oriented company · Flat hiera ...

  • SALESBOAT INC

    Account Manager Entry Level

    1 week ago

    SALESBOAT INC Boston, United States

    **_Why?_** · - Simple People with experience as a bartender, servers, retail, customer service, sales, or guest services already have the basic communication skills you can't learn in a classroom. · - They possess skills that make companies succeed such as multi-tasking, problem- ...

  • MMG Solutions

    Junior Account Manager

    1 week ago

    MMG Solutions Brookline, United States

    The telecommunications industry is booming, and so are we MMG Solutions is in search for highly motivated individuals to join our expanding team. MMG Solutions is one of the fastest-growing telecommunications companies across the country. We are looking for resilient and ambitiou ...

  • Windwalker Group

    Assistant Account Manager-emerson College

    4 hours ago

    Windwalker Group Boston, United States

    Starting at **_$50,000 - $60,000_**_,_** the **_Assistant Account Manager _**is responsible for assisting the Account Manager with day-to-day operations of the security department, performing supervisory duties, training new employees, as well as providing protective and enforcem ...

  • Windwalker Group

    Assistant Account Manager-emerson College

    1 day ago

    Windwalker Group Boston, United States

    The **_Assistant Account Manager _**is responsible for assisting the Account Manager with day-to-day operations of the security department, performing supervisory duties, training new employees, as well as providing protective and enforcement functions in a courteous and restrain ...