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Account Manager - Carpinteria, United States - Brown & Brown Insurance
Description
Job DescriptionBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Account Manager for our Employee Benefits Team in Irvine, CAWHAT YOU'LL DO:
Help customers understand insurance policies/coverages and determine their individual service needs
Act as an advocate for customers on employee claim issues and carrier relations
Answer customer and carrier questions through all means of communications such as through calls, personal meetings, seminars, etc.
Educate customers on compliance responsibilities for state and federal laws effecting health plans (ERISA, SPD, COBRA, State Continuation, Medicare, FMLA, HIPAA. Etc.)
Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements
Other duties or special projects may be assigned
Foster and seek relationships with teammates across all levels of Brown & Brown
Ensure compliance with government agencies and corporate policies and procedures
Always conduct the highest level of confidentiality
WHAT YOU'LL NEED:
Must have, and maintain, current Life & Health Insurance License for required states within six (6) months
Bachelor's Degree (BA/BS) with three (3) years of experience in the field of Employee Benefits Administration or high school graduate with a minimum of five (5) years of related experience, other combination of work and/or education will be considered
Solid knowledge and understanding of group health and welfare benefit plan coverage, current legislation, rules, laws, and other regulations. Insurance plans, underwriting principals, selection, pricing, rating, and premium calculation
Familiarity with complex benefit issues to serve as the key contact for customers to resolve them
Proficiency in Microsoft Windows, Office 365, Word, and Excel
BenefitPoint experience or skills to learn software program at an accelerated ability and familiarity with AMS360
Exceptional telephone demeanor
Maintain a high level of confidentiality
Exceptional customer service and interpersonal skills
WHAT WE OFFER:
Excellent growth and advancement opportunities
Competitive pay based on experience
Paid time off
Generous benefits package:
health, dental, vision, 401(k), etc.
Employee Stock Purchase Plan
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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