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    Director, Relationship Management - Houston, TX, United States - S&P Global

    S&P Global background
    Description
    About the Role:
    Grade Level (for internal use):
    12
    About the Role: Director, Relationship Management

    The Relationship Management role is a position which can leverage knowledge of the energy industry to enhance relationships with Clients and help them maximize the value of their investments with S&PCI.

    Due to the breadth of knowledge the Relationship Manager brings they are seen by the Client as the guardian of the strategic Client relationship, orchestrating the deployment of corporate-wide resources to provide value to S&P Commodity Insights' Strategic and key regional accounts

    The Team:

    The Relationship Management team is responsible for the development and maintenance of long-term relationships with defined Client base to ensure a high level of Client satisfaction and influence the broader adoption of existing and new services as well as the retention of existing business.

    Responsibilities and Impact:
    • Responsible for managing S&PCI key relationships for American Strategic and Regional accounts.
    • Develops and builds meaningful and lasting relationships with key and influential contacts.
    • Understand the client's business priorities and needs. Act as an advocate and ensure customers are maximizing the value of their investment with S&PCI.
    • Continuous investigative and collaborative contact with customers to gather strategic information about their business, understand their issues, uncover unrecognized problems providing solutions to them.
    • Acts as a broker of capabilities or services for clients, advocates internally, and facilitates the involvement of sales and other functions to achieve common goals for the client and S&PCI
    • Ensures client derives value from enterprise-wide licenses to maintain loyalty by working closely with the Commercial and Research organization, to drive increased usage and broad adoption
    Compensation/Benefits Information: (This section is only applicable to US candidates)

    S&P Global states that the anticipated base salary range for this position is $88,000 to $130,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications.

    In addition to base compensation, this role is eligible for an annual incentive plan.

    This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here .

    What We're Looking For:

    Basic Required Qualifications:
    • NY, Calgary, or Houston based- no remote position.
    • Proven experience of managing major or complex accounts, preferably in commodity or financial information provider role.
    • Broad understanding of the energy industry including understanding the personas of front, mid and back-office functions, as well as analysts.
    • Excellent communication and presentation skills.
    • Competent at creating and identifying needs using a proactive and consultative sales approach.
    Right to Work Requirements:
    This role is limited to persons with indefinite right to work in the United States.

    Return to Work:
    Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

    About S&P Global Commodity Insights
    At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.
    We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.
    S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.

    For more information, visit .

    What's In It For You?

    Our Purpose:
    Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

    Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

    Our People:
    We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

    From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

    Our Values:

    Integrity, Discovery, Partnership

    At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

    Benefits:
    We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

    Our benefits include:
    • Health & Wellness: Health care coverage designed for the mind and body.
    • Flexible Downtime: Generous time off helps keep you energized for your time on.
    • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
    • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
    • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
    • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
    For more information on benefits by country visit:

    Diversity, Equity, and Inclusion at S&P Global:
    At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

    Equal Opportunity Employer
    S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

    If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

    US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

    20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP Middle Professional Tier II (EEO Job Group)

    Job ID:
    Posted On:
    Location: New York, New York, United States

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