- Ensure all guests and patrons are warmly greeted upon entering and departing the hotel
- Check-in/check-out hotel guest efficiently while extending the highest level of hospitality
- Communicate and appropriately action all complaints/queries, while also informing the Front Office Manager and Duty Manager when applicable
- Ensure integrity of billing and cash handling
- Maintain the correct confidentiality of hotel guest information and records.
- Cover reservations when required
- Carry out a daily in house guest reservation and correspondence audit
- Maintain high level of communication between Front Office and all other departments
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Front Desk Agent
2 weeks ago
The Marmara Park Avenue New York, United StatesJob Summary: · We are seeking a dedicated Front Desk Agent to join our team. The objective of Front Desk Agent is to provide information and assistance to all guests and visitors and to offer guest service according to The Marmara Park Avenue standards to achieve a friendly atmos ...
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Front Desk Agent
2 weeks ago
Fairfield by Marriott New York New York, United States**Job Purpose**: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. · **Responsibilities**: · The Front Office Agent's prima ...
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Front Desk Agent
3 weeks ago
Fairfield Holland Holland, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
3 weeks ago
Dylan Hotel NYC New York, United States**Full Time** · **$23/hr** · **Overview**: · The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies a ...
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Front Desk Agent
3 weeks ago
Courtyard Atlantic City Atlantic City, United StatesCompensation Type: Hourly Highgate Hotels: · **Location**: · Courtyard Atlantic City · 1212 Pacific Ave · Atlantic City, NJ 08401 · Overview: · The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout ...
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Front Desk Agent
3 weeks ago
Hotel Barrière Fouquet's New York, United StatesHotel Barrière Fouquet's - New York is looking for an experienced and responsible Guest Service Agent. As Guest Services, you will ensure the guests have a great experience. You will exhibit a friendly and professional demeanor in all guest interactions as you document and ensure ...
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Front Desk Agent
2 weeks ago
Crosby Hotel LLC New York, United Statesinterpersonal skills, great attention to detail and is driven by delivering inspirational service. · ***MAIN DUTIES**: · - Ensure all guests and patrons are warmly greeted upon entering and departing the hotel · - Check-in/check-out hotel guest efficiently while extending the hig ...
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/front Desk Agent/
1 week ago
Bay house New York, United StatesWe are currently looking for Front Desk Agent full or part-time available (Now Hiring) · **Job Types**: Full-time, Part-time · Pay: $ $25.00 per hour · Schedule: · - Monday to Friday · Work setting: · - In-person · Work Location: In person ...
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Front Desk Agent
2 weeks ago
Crescent Hotels & Resorts LLC Newark, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · **What will I be doing?** · As a Guest Services Agent, you would be ...
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Front Desk Agent
4 days ago
Golden Nugget Atlantic City, United StatesOverview: · **Front Desk Agent** · A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget hotel and casino. · **Responsibilities**: · - Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State l ...
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Front Desk Agent
6 days ago
Jade Haifa Studio New York, United States**Job Summary**: · We are seeking a Front Desk Agent/ Esthetician to join our team. · **Duties**: · - Greet clients and visitors with a welcoming demeanor · - Manage appointments and reservations using salon software · - Assist with sales of SPA products and services · - Maintain ...
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Front Desk Agent
1 week ago
MCR Hotels New York, United States**Front Desk Agent**: · 811 7th Avenue, W 53rd St, New York, NY 10019, USA Req #6760 · Friday, May 24, 2024 · - The Front Desk Agent at The Sheraton New York Times Square Hotel is responsible for providing overall positive guest experience while managing the customer-facing admin ...
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Front Desk Agent
6 days ago
Rosewood Hotel Group New York, United States**General Information**: · - Country/Region- United States of America- Province/City- New York- Location- The Carlyle, A Rosewood Hotel- Department- Rooms - Front Office- Job Type- Full-time Permanent**BEGIN YOUR ROSEWOOD JOURNEY** · We believe that life is made of many journeys: ...
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Front Desk Agent
6 days ago
Fairfield by Marriott New York Manhattan Times Square - New Yor New York, United States**Job Purpose**: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. · **Responsibilities**: · The Front Office Agent's prima ...
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Front Desk Agent
1 week ago
Homewood Suites by Hilton Newark Newark, United StatesThe Front Desk Agent will be responsible for assisting guests in the Front Office Department. At the Front Desk the agent is the first point of contact for the hotel and responsible for providing personalized service to guests upon arrival, during their stay and upon departure. T ...
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Front Desk Agent
3 weeks ago
Blue Sky Hospitality Solutions Weehawken, United States Full time**About the Front Desk Agent Position**: · We're seeking a motivated and friendly Front Desk Agent to join our team. From greeting clients to answering phone calls, you'll be one of the first staff members our customers interact with, so strong customer service skills are a neces ...
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Front Desk Agent
1 day ago
The Mark Hotel New York, United States$30 per hour · - Must have an upbeat, warm and positive attitude. · - Embody a passion for delivering impeccable service to all guests. · - Desirous of learning and growing professionally. · - Perform quality work within deadlines with or without direct supervision · - Interact p ...
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Front Desk Agent
1 week ago
3232 Hotel LLC New York, United States**Benefits**: · - 401(k) · - Employee discounts · - Paid time off · **Duties**: · - Cover front desk at all times, check in guests and monitor who is entering the property · - Provide incoming guests with correct room based on reservation details, as well as information on servic ...
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Front Desk Agent
1 week ago
Aman New York, United States**Location**: · This position is located at our (corporate office / property XXXXX) in (Place), (Country). · Overview: · At Aman we are on a mission to create the world's ultimate luxury lifestyle brand; hotels, resorts, homes, experiences, and products which transform our guests ...
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Overnight Front Desk Agent
2 weeks ago
Soho Grand Hotel New York, United StatesThe Soho Grand Hotel is seeking an Overnight Front Desk Agent to join their team. The Front Desk Agent plays a vital role in curating a unique experience for our guests, in the hotel, in our local neighborhood and in New York City. We are seeking knowledgeable, dynamic personalit ...
Front Desk Agent - New York, United States - Crosby Hotel LLC
Description
Job Description
Job DescriptionThe primary role of the Front of House Agent is to provide exceptional service for every guest while: Greeting, receiving, welcoming and registration of guests, maintaining accounts and handling inquiries, undertaking cashiering and switchboard. Being an exceptional team player, this candidate would also possess excellent
interpersonal skills, great attention to detail and is driven by delivering inspirational service.
MAIN DUTIES: