- Work directly with the General Manager to identify specific strategies and opportunities to drive revenue through occupancy and ADR
- Forge and maintain strong and lasting relationships with high-value clients, guaranteeing their continued loyalty and satisfaction
- Actively participate in weekly revenue meetings and review rate and revenue strategies daily
- Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotels
- Create a sales and marketing plan that incorporates a targeted approach to soliciting new and existing accounts through a variety of methods and establishing clear metrics for success to aid in achieving revenue targets
- Work closely with the General Manager to develop hotel budgets by analyzing past financial data, industry benchmarks, and market trends
- Establish and cultivate positive and mutually beneficial relationships with convention center representatives
- Educate, train, and motivate the team to achieve hotel's revenue goals, identify and take advantage of sales opportunities to increase hotel occupancy and revenue, and promote Four Wall Selling
- Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share, and monitor performance to ensure actual sales meet or exceed established revenue plan
- Utilize sales management system to organize and manage hotel business groups and events
- Create a welcoming environment for guests and team members while providing exemplary customer service
- Make regular outside sales calls, site tours, prospecting, and networking to secure new business and maintain contact with existing clients/accounts
- Must possess leadership skills in guest service, associate relations, and hotel sales management, in addition to possessing exceptional organizational/time management skills and exceptional computer and networking business skills
- Must possess extraordinary verbal and written communication skills, be self-motivated, possess a strong work ethic, and be resourceful
- Ability to multi-task and problem-solve with a positive attitude, taking ownership and going the extra mile
- Bachelor's degree/equivalent in sales and related field and minimum two years' experience in the hospitality industry
- Exceptional people skills with the talent to build relationships
Source: Hospitality Online -
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