Jobs
>
Lalande-de-Pomerol

    operations specialist - Miami, United States - First Bancorp

    First Bancorp
    First Bancorp Miami, United States

    2 weeks ago

    Default job background
    Description
    OPERATIONSSPECIALIST - WATERFORD OFFICE


    Job Summary:


    Loan Operation Specialist performs a variety of routine and non-routine operational duties and provides support in operations and administrative departmental activities.

    This includes performing the operational tasks including but not limited to customer service conducting daily data integrity and input.

    The Loan Operations Specialist projects a professional image through phone interaction, demonstrating deep knowledge of residential, multifamily, commercial real estate loans, lines of credit secured by real estate collateral, commercial/ business loans, installment consumer loans.


    Essential Responsibilities:


    • Ensure quality service in calls management are maintained below or under 10% abandoned rate and provide both internal and external customers with adequate service
    • Assist by organizing and/or processing the daily activities for loan servicing to the core loan system, including:
    (1)resolving loan exceptions,

    (2)tax and insurance monitoring or processing to include escrow set-up, analysis and data remittance to 3rd party vendors, and

    (3)rate changes and accrual adjustments

    (4)Requesting insurance policy coverages from customers and vendors timely

    (5)Analyzing and updating insurance policies according to regulatory requirements

    (6)Daily batch payment processing


    • Handle and analyze claims and complaint management system for loan servicing including:
    (1)Conduct research to resolve loan requests and issues,

    (2)Communicates with internal and external customers to provide resolution,

    (3)Ensure proper analysis of root causes of issues identified,

    (4)Maintains updated dashboards for this area


    • Assist in Loan Servicing inbox management and the fulfilling of loan services daily requests
    • Assist in Track It for the Loan Servicing unit
    • Assist the department in requesting policies for expired insurance on Commercial and residential loans.
    • Lead in handling the Stale checks due diligence and customer outreach.

    Other Responsibilities:


    • Support to other operations areas as needed.
    • Reconcile daily and monthly GL Reconcilement
    • Perform other duties and projects as assigned or directed

    Requirements (preferred and required)


    • Associate degree in Business, Accounting or related is preferred.
    • 2 years of back-office experience in banking is highly preferred.
    • Intermediate knowledge of MS Office is required.
    • Experience with any of the following software is preferred but not required: Fiserv (Navigator), Encompass, Core Logic, Loreta

    Impact of Errors:


    The impact of errors in this position could affect job and departmental operations and activities that might have a considerable economic impact.

    Effectiveness and accuracy is essential of the day by day operations of the business unit.


    Physical Demands, Education and Skills:


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities by this job include close and distance vision.

    While performing the duties of this job, the employee is regularly required to sit, use hand to finger, handle, or feel and talk and hear.

    The employee is occasionally required to sit for prolonged period of time, walk and bend. Stress varies with peak and slow periods. Deviation of normal or customary working schedule may be required according to department workload.


    Work Environment:

    Employees in this job work in an office environment with a comfortable room temperature, good lighting, and quiet conditions.

    These employees are exposed to external elements when representing the corporation at external events and may be required to work extended hours, including holidays, should these coincide with company events.

    Competencies:

    Communication Skills: Excellent verbal and written communication in English. Ability to adapt to different types of persons, convey an effective message and listen properly to align needs and ensure a proper outcome for all parties involved.

    Customer Service: Seeks to satisfy and exceed the interests, expectations and needs of the customer (internal and external) within the highest standards established within the Corporation.

    Innovation: Integrates the creation, enhancement and the changes in the compliance with his/her functions to maximize the effectiveness of the job and originate benefits to the Corporation.

    Corporate Compliance: Demonstrate the values of the Corporation: Integrity, Respect, Responsibility, Support, Innovator, Agile, Compromised with Quality, Customer Focus, "Solidario con la Comunidad".

    Quality: Demonstrates accuracy and thoroughness and looks for ways to improve and promote quality.

    Teamwork: Contributes to building a positive team spirit.

    Ethics: Treats people with respect and upholds organizational values maintaining composure, tact, and courtesy that could be routinely high volume and demanding.

    Multitask: Is able to manage various requirements at the same time and able to plan ahead to ensure these are met effectively and efficiently.

    Organizational Support: Follows policies and procedures and completes administrative tasks correctly and on time.

    Responsive: Seeks to address inquiries and requests on an expedited manner.

    Computer Literate: Proficient in Microsoft (Outlook, Word, Excel, and Power Point).


    • Deviation of normal or customary working schedule, as overtime could be required according to department needs.

    Disclaimer


    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

    They are not indented to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.


    EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
  • Banco de Crédito e Inversiones

    IT Operations Specialist

    1 week ago

    Banco de Crédito e Inversiones Miami, United States Full time

    ABOUT BCI · Bci provides financial services to individuals and corporation. We focus on being a global leader in innovations and personalized client experience and, with more than 10,500 employees, Bci is recognized as one of the best companies in which to work and develop a car ...

  • Royal American Companies

    OPERATIONS SPECIALIST

    1 week ago

    Royal American Companies Miami, United States

    Job DetailsLevelExperiencedJob LocationRAM Miami Satellite Office - Miami, FLPosition TypeFull-Time (30 + hours/week)Education LevelHigh School/EquivalentTravel PercentageUp to 50% Job ShiftDays/Nights/Weekends/HolidaysJob CategoryManagementDescription*Valid Driver's License requ ...

  • Royal American Companies

    OPERATIONS SPECIALIST

    2 days ago

    Royal American Companies Miami, United States

    Job Details · Level · Experienced · Job Location · RAM Miami Satellite Office - Miami, FL · Position Type · Full-Time (30 + hours/week) · Education Level · High School/Equivalent · Travel Percentage · Up to 50% · Job Shift · Days/Nights/Weekends/Holidays · Job Categor ...

  • PGL

    Operations Specialist

    2 days ago

    PGL Miami, United States

    Job Details · Level · Entry · Job Location · MIA Station - Medley, FL · Position Type · Full Time · Education Level · Not Specified · Travel Percentage · Negligible · Job Shift · Graveyard · Job Category · Supply Chain · Description · Position Purpose · To meet or ...

  • PGL

    Operations Specialist

    1 week ago

    PGL Miami, United States

    Job DetailsLevelEntryJob LocationMIA Station - Medley, FLPosition TypeFull TimeEducation LevelNot SpecifiedTravel PercentageNegligibleJob ShiftGraveyardJob CategorySupply ChainDescriptionPosition PurposeTo meet or exceed the expectations of our clients, each and every time we are ...

  • AEG FUELS

    Flight Operations Specialist

    3 days ago

    AEG FUELS Miami, United States

    Company Description: · Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company's core business is the marketing and financing of fuel supply and logistics solutions for the world's largest airlines, militaries, ...

  • Usiinc

    Operations Support Specialist

    1 week ago

    Usiinc Miami, United States

    Operations Support Specialist page is loaded **Operations Support Specialist** · **Operations Support Specialist** · locationsMiami, FL time typeFull time posted onPosted 9 Days Ago job requisition idR **We are looking for individuals who are eager to develop and apply their sk ...

  • Russell Tobin

    Sales Operations Specialist

    2 days ago

    Russell Tobin Miami, United States

    Russell Tobin & Associates is currently seeking a Merchant Onboarding Specialist to work for one of our top global tech clients in Miami, FL · Pay: $35-$40/hr. depending on experience · Location: Miami, FL · Schedule: M-F 8a-5p · What You'll Do: · Manage a pipeline of accounts a ...

  • Russell Tobin & Associates

    Sales Operations Specialist

    3 days ago

    Russell Tobin & Associates Miami, United States

    Russell Tobin & Associates is currently seeking a Merchant Onboarding Specialist to work for one of our top global tech clients in Miami, FL · Pay: $35-$40/hr. depending on experience · Location: Miami, FL · Schedule: M-F 8a-5p · What You'll Do: · Manage a pipeline of accounts an ...

  • Univision Communications Inc

    Broadcast Operations Specialist

    1 week ago

    Univision Communications Inc Miami, United States

    Univision is seeking an overnight Broadcast Operations Specialist to join our Team The Broadcast Operations Specialist will have the opportunity to monitor the on-air signal (video/audio) for all TV, Radio, and Broadcast TelevisaUnivision linear properties during our overnight sh ...

  • Ocean Bank

    Leasing Operations Specialist

    1 week ago

    Ocean Bank Miami, United States

    Overview · The Leasing Operations Specialist performs administrative functions for the bank departments, and the leasing tenants. · Responsibilities · Greets customers and directs visitors. Performs building amenities inspections and shows offices to potential tenants. Respons ...

  • Itau

    Securities Operations Specialist

    1 week ago

    Itau Miami, United States

    As a Securities Operations Specialist, you will play a crucial role in ensuring the smooth and efficient execution of various securities-related processes. Your responsibilities will encompass a range of tasks to support the firm's trading activities, compliance, and client inter ...

  • Itau

    Securities Operations Specialist

    13 hours ago

    Itau Miami, United States

    As a Securities Operations Specialist, you will play a crucial role in ensuring the smooth and efficient execution of various securities-related processes. Your responsibilities will encompass a range of tasks to support the firm's trading activities, compliance, and client inter ...

  • Univision Communications Inc

    Advertising Operations Specialist

    5 hours ago

    Univision Communications Inc Miami, United States

    TelevisaUnivision is the leading Spanish-language media company in the world We're investing in our content, our people, and our properties, which span digital, streaming, social, audio, linear and live events. We're growing our offerings, building on the recent launch of our suc ...

  • First Bancorp

    Deposit Operations Specialist

    2 weeks ago

    First Bancorp Miami, United States

    OPERATIONSSPECIALIST · Job Summary: · Coordinatewith Deposit Operations Supervisorinimplementing and carrying out bank policy & procedures with respect tooverall operations of the bank. This position's primary responsibility it toperform a wide range of deposit operations and c ...

  • SEQUEL CORP

    Venture Operations Specialist

    1 week ago

    SEQUEL CORP Miami, United States

    What we're looking forA world-class team is looking for a motivated self-starter as our first US-based hire to manage our investment operations.This will be the first hire in our investment operations team with quick career progression opportunities as we look to quickly hire mor ...

  • SEQUEL CORP

    Venture Operations Specialist

    2 days ago

    SEQUEL CORP Miami, United States

    What we're looking for · A world-class team is looking for a motivated self-starter as our first US-based hire to manage our investment operations. · This will be the first hire in our investment operations team with quick career progression opportunities as we look to quickly ...

  • Royal Caribbean Group

    Finance Specialist, Casino Operations

    2 weeks ago

    Royal Caribbean Group Miami, United States

    The essential functions of the Casino Finance Specialist role are the creation, management and service ownership of processes related to casino financial services pre-cruise and post-cruise. This position is responsible for evaluating credit lines an Operations, Casino, Finance, ...

  • Educational Federal Credit Union

    Operations Support Specialist II

    6 days ago

    Educational Federal Credit Union Miami, United States

    Job Summary: · Provide frontline staff with support and guidance related to check negotiation and specialized account services, such as Trusts, Guardianships, Estates, and Powers of Attorney. Centrally administer the Safe Deposit Box, Notary, and Medallion Signature Guarantee pro ...

  • Educational Federal Credit Union

    Operations Support Specialist II

    1 week ago

    Educational Federal Credit Union Miami, United States

    Job Summary: · Provide frontline staff with support and guidance related to check negotiation and specialized account services, such as Trusts, Guardianships, Estates, and Powers of Attorney. Centrally administer the Safe Deposit Box, Notary, and Medallion Signature Guarantee pr ...