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    Specialist, Customer Service - Denver, United States - DaVita

    DaVita
    DaVita Denver, United States

    3 weeks ago

    DaVita background
    Description

    **Specialist, Customer Service**

    Location 2476 Swedesford Rd, STE 150, Malvern, PA , United States of America Category Corporate Job Id R Posted Date 11/02/2021 JOB DESCRIPTION 2476 Swedesford RdSTE 150, Malvern, Pennsylvania, 80202, United States of AmericaDaVita Integrated Kidney Care (DaVita IKC) is an the integrated care division of DaVita Inc. working on DaVitas vision to provide integrated care to all ESRD patients, who are some of the most medically complex and vulnerable patient populations in the US. Our more than 600 dedicated Customer Service Specialists, nurses, care coordinators, nurse practitioners (NPs) and business professionals integrate and manage care for more than 20,000 patients with late-stage chronic kidney disease (CKD) and end stage renal disease (ESRD) across the US each month.

    ****Customer Service Specialist description:****

    The Customer Service Specialist performs administrative and customer service tasks for the call center. You are responsible for answering incoming calls, responding to inquiries, and providing program information telephonically and by email. In addition, you are responsible for uploading forms electronically, processing incoming mail, and performing various administrative tasks as required.

    ****Customer Service Specialist duties:****

    Answer and direct inbound calls

    Communicate program information to patients, providers, dialysis centers and other caregivers

    Upload forms electronically, process incoming mail

    ****Customer Service Specialist requirements:****

    High School Diploma or equivalent

    2 years of either call center or administrative experience

    Basic proficiency in MS Word, Excel, Outlook

    Demonstrated accuracy in documentation and data entry a plus

    **Our Core Values:**

    Service Excellence

    Integrity

    Team

    Continuous Improvement

    Accountability

    Fulfillment

    Fun

    **What we Offer:**

    **Comprehensive Benefits Package including Paid Time Off, Healthcare and 401k**

    **Professional Growth Opportunities / Tuition Reimbursement Options**

    **Diverse, Community-based and FUN Work Culture**

    **Fortune 500 Growing and Global Healthcare Company**

    **Opportunity to have Direct Patient Interaction and Build Relationships**

    Join us as a Customer Service Specialist as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

    Go to to learn more or apply.

    At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

    **Salary/ Wage Range**

    Compensation for the role will depend on a number of factors, including a candidates qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at

    Location 7173 S Havana St, Rampart Crt Bldg A, Suite 100, Centennial, CO , United States of America Location th Street, Denver, CO 80202, United States of America Location 2476 Swedesford Rd, STE 150, Malvern, PA , United States of America Location 5200 Virginia Way, Brentwood, TN , United States of America Location th St, Denver, CO , United States of America **DaVita US Cookie Preference Center**

    ** Manage Consent Preferences**

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