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    Hotel Front Desk Student Assistant - Gainesville, United States - University of Florida

    University of Florida
    University of Florida Gainesville, United States

    2 weeks ago

    Default job background
    Description

    Classification Title:
    STU AST-CLERICAL & ADMIN


    Job Description:

    Student employees within the Reitz Union must:

    • Be available to work during the Summer 2024 semesters
    • Be a current University of Florida full-time student in good standing with at least a 2.0+ GPA
    • Respond to and assist with emergency situations and building evacuations per department procedures or as instructed by building management staff
    • Provide exceptional customer service while maintaining a high level of professionalism
    • Demonstrate a desire and willingness to learn in a fast-paced team-oriented environment
    • Establish an exemplary work ethic by being proactive, self-motivated, and dependable
    • Participate in all scheduled meetings, trainings, and evaluations
    • Possess the ability to work weekends, evenings, holidays and academic breaks, as needed
    • Act as an ambassador for all Reitz Union areas as well as the University of Florida, providing accurate information and campus resources

    Position Specific Responsibilities:

    • Responsible for the operation of the hotel information desk which would include making room reservations, checking-in and checking-out hotel guests, and responding to hotel guest requests
    • Aide the visitors and patrons of the University of Florida Reitz Union by providing directions on locations throughout the Reitz Union, campus, and other various destinations
    • Maintain documentation and billing information regarding posting room charges and accounting procedures
    • Responsible for operating hotel switchboard (PBX) responding to hotel guests needs appropriately
    • Completes all training requirements upon being hired in a timely fashion
    • Ability to commit to working 10 or more hours per week
    • Other duties as assigned

    Advertised Salary:
    $12.00/hour


    Minimum Requirements:


    This position is open to all students who are eligible to work on campus and must maintain a 2.0 grade point average.

    Registered students are employed on a part-time basis, up to 20 hours per week.

    Summer 2024 availability required.


    Preferred Qualifications:
    Although no experience is necessary to apply and all training will be provided, we would prefer for all student employees to:


    • Possess the ability to work shifts during the early morning, evenings, weekends, breaks, and holidays.
    • Proficient with verbal and written communication.
    • Demonstrate previous experience of cash handling procedures and reconciliation.
    • Demonstrate previous experience with customer service.
    • Knowledge of computer and database systems.
    • CPR and First Aid Certified, or willing to obtain.

    Special Instructions to Applicants:
    Must be available to work during the Summer 2024 semesters.

    Applicant must submit a résumé with their application that includes all current involvement, organizations, or current employment on campus.

    Applications must be submitted by 11:55 p.m. of the posting end date.


    Health Assessment Required:
    No
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