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    Warehouse Customer Service Rep - Columbus, United States - KDS Search

    KDS Search
    KDS Search Columbus, United States

    2 weeks ago

    Default job background
    Description

    The ideal candidate loves talking to people and proactively solving issues.

    You will be responsible for converting customers into passionate evangelists.

    Responsibilities

    • Communicate with customers via phone, email, and chat.
    • Provide knowledgeable answers to questions about product, pricing, and availability.
    • Work with internal departments to meet customer's needs.
    • Data entry in various platforms - Microsoft Dynamics ERP, Excel, and Teams Platforms.

    MUST HAVE Requirements

    • Previous experience in a warehouse or distribution center environment, handling physical goods.
    • Familiarity with production and shipping processes for physical goods
    • Strong customer service skills for addressing customer needs over the phone or electronically
    • Ability to perform repetitive tasks accurately and efficiently
    • Comfortable working independently with minimal supervision
    • Located near Columbus, Ohio to allow for potential on-site work
    • High school diploma or equivalent
    • Reliable transportation for potential local travel
    • Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
    • Ability to multi-task, organize, and prioritize work.
    • Must be able to come into the Franklin County, Ohio office -3 days at the office – 2 days remote.
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