- Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- Track all call-related information for and reporting purposes
- Provide feedback on-call issues
- Upsell if required
- High School Diploma or equivalent
- 6 months Customer Service experience minimum (not required)
- Be proficient in PC operation and navigation
- Have excellent communications skills, both oral and written
- Ability to work in a constantly changing and fast-paced environment
- Ability to stay composed and objective
- Strong listening skills
- High-Speed Internet required
- Dedicated workspace
- Able to navigate and use a computer
- Cell phone - calling and texting
- Very Flexible environment/schedule
- Working with little or no supervision
- Work remotely from your home
- Lots of different travel-related perks as well as some other perks
- Family environment
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Service Rep LTC
2 weeks ago
Lincare Holdings Inc. Columbus, United States Full timeThis employee performs routine delivery of oxygen and equipment in a professional, safe, and timely manner. This includes accurate recordkeeping, excellent customer service, and adherence to DOT/FDA/OSHA/Lincare safety standards. · JOB FUNCTIONS Makes oxygen deliveries (liquid ox ...
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Customer Service Rep
1 week ago
Hill & Smith Inc. Columbus, United States**Customer Service Rep** · 2740 Airport Dr, Columbus, OH 43219, USA Req #289 Wednesday, February 9, 2022 Hill & Smith Inc. is an industry leading provider of highway safety products, software and services. Our mission is to keep the traveling public safe while providing an enric ...
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customer service rep
3 weeks ago
Randstad Columbus, United Statescustomer service rep. · columbus , ohio · posted 8 days ago · job details · summary · $ $19.17 per hour · temp to perm · bachelor degree · category management occupations · referenceAB_ · job details · Our client is seeking dedicated Customer Support Service Professionals ...
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Customer Service Rep
3 weeks ago
Hamilton-Ryker Columbus, United StatesJob Description: This is a TEMPORARY assignment lasting form June - September 2024 · MUST RESIDE WITHIN 1 HOUR OF UPPER SANDUSKY, OHIO · Answer phone calls and perform customer service. · Use a company provided laptop. · Enter data. · Basic Qualifications Include: Working re ...
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Customer Service Rep
4 weeks ago
Vaco Columbus, United StatesCustomer Support Representative · Located by Hilliard, OH · Pay $18-19/hr · Need someone who can start asap · Must have prior inbound call experience · Job Overview: · We are looking for a Parts Customer Support Representative that can provide considerate and high-quality cu ...
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Client Service Rep Sales
2 weeks ago
Crown Cork & Seal USA, Inc. Columbus, OH, United Statesa wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by de ...
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Warehouse Customer Service Rep
2 weeks ago
KDS Search Columbus, United StatesJob Description · Job DescriptionThe ideal candidate loves talking to people and proactively solving issues. · You will be responsible for converting customers into passionate evangelists. · Responsibilities · Communicate with customers via phone, email, and chat. · Provide know ...
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customer service rep
1 week ago
Randstad Columbus, United StatesRandstad - JobID: customer-service-rep_columbus [Customer Service / Guest Service / Retail Sales] Randstad is currently working with a reputable company to fill several Customer Service Rep positions. These are immediate openings and include permanent and temporary positions for ...
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Customer Service Rep
3 weeks ago
Exela Enterprise Solutions, Inc. Columbus, United StatesCustomer Service Rep · About the Role: · As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work. You will be responsible for batching documents, keying data from source document ...
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customer service rep
3 weeks ago
Randstad Columbus, United Statescustomer service rep. · columbus , ohio · posted 5 days ago · job details · summary · $ $19.17 per hour · temp to perm · bachelor degree · category management occupations · referenceAB_ · job details · Our client is seeking dedicated Customer Support Service Professionals ...
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customer service rep
2 weeks ago
Randstad Columbus, United Statescustomer service rep. · columbus , ohio · posted may 7, 2024 · job details · summary · $ $19.17 per hour · temp to perm · bachelor degree · category management occupations · referenceAB_ · job details · Our client is seeking dedicated Customer Support Service Professionals ...
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Customer Service Rep
4 weeks ago
Vaco Columbus, United StatesCustomer Support Representative · Located by Hilliard, OH · Pay $18-19/hr · Need someone who can start asap · Must have prior inbound call experience · Job Overview: · We are looking for a Parts Customer Support Representative that can provide considerate and high-quality cust ...
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Customer service rep
1 week ago
Randstad Columbus, United StatesOur client is seeking dedicated Customer Support Service Professionals to join their team. As a key player in client interactions, you'll handle incoming phone calls related to various service inquiries on company accounts. Your role is crucial in responding with a high degree of ...
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Customer Service Rep
3 days ago
Experis Columbus, United States ContractOur client is seeking a Customer Service Representative to join their team · Job Title: Customer Service Representative · Location: Wilmington,Delaware (On-site) · Pay Range:$20-22/hr. · What's the Job? · The Client Services Representative's primary role is to provide an excell ...
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Claims - Claims Customer Service Rep II
2 weeks ago
Pyramid Consulting Columbus, United StatesImmediate need for a talented Claims Customer Service Rep II. This is a 12+ Months contract opportunity with long-term potential and is located in United States (Remote). Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pay Range: ...
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Customer service rep-financial services
4 weeks ago
Randstad Columbus, United StatesAre you ready to take your career to the next level in a dynamic and friendly work environment? Look no further Our Fortune 100 company, headquartered in Columbus, Ohio, is seeking enthusiastic candidates like you to join our team of Financial Customer Service Representatives. · ...
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Lead Customer Service Rep
4 weeks ago
Jademed Columbus, United States** Lead Customer Service Rep** · **Job Category****:** Customer Service · **Requisition Number****:** CUSTS01909 · Showing 1 location · **Job Details** · **Description** · Interact with customers to provide and process information in response to inquiries, concerns and request ...
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Customer Service Rep-Financial Services
3 weeks ago
Randstad Columbus, United StatesJob Description · Job DescriptionAre you ready to take your career to the next level in a dynamic and friendly work environment? Look no further Our Fortune 100 company, headquartered in Columbus, Ohio, is seeking enthusiastic candidates like you to join our team of Financial Cus ...
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Warehouse Customer Service Rep
3 weeks ago
KDS Search Columbus, United StatesThe ideal candidate loves talking to people and proactively solving issues. · You will be responsible for converting customers into passionate evangelists. · Responsibilities · Communicate with customers via phone, email, and chat. · Provide knowledgeable answers to questions ...
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Bilingual Customer Service Rep
4 days ago
Vaco Columbus, United StatesBilingual Customer Service Opening · $19/hr · Located in Hilliard, OH · **Must be able to communicate fluently in Spanish · Apply with Vaco, and we will be your personal advocateWe will promote your strengthsand help prepare you for your interview, supplying you with key info ...
Customer Service Rep - Columbus, United States - Destinee Travel
Description
About the job Customer Service Rep - Remote
Our agents are avery important part of our family. You will be the eyes and ears for our team,fielding customer inquiries and finding innovative ways to respond. Working ina collaborative and engaging environment, you will have the chance to interact withpeople from all walks of life and no two days will be the same. As you continueto grow and challenge yourself, you will discover your potential can take youanywhere you want to go.
Your Responsibilities