Jobs
>
Cypress

    Call Center Representative - Cypress, United States - APR Consulting, Inc

    APR Consulting, Inc
    APR Consulting, Inc Cypress, United States

    6 days ago

    Default job background
    Description
    APR has been engaged to identify a hardworking Call Center Representative for one of our biggest clients in the automotive industry.

    LOCATION: Cypress, CA 90630
    POSITION: Call Center Representative
    DURATION: Potential to be converted depending on business needs
    SHIFT: 1 st shift, M-F, 8:00 AM - 5:00 PM with 1 hour lunch and Saturday, 8:00 AM - 12:00 PM or 7:00 AM - 11:00 AM (once a month); Must be flexible, schedule may change with business needs and may require overtime including occasional Saturdays.

    PAY RATES:
    • $22/hr. - base rate
    • $22.50/hr. - bilingual Spanish
    This will be an ONSITE role

    Typing Skills Test and a Microsoft Word and Excel Test are required with each submission. Must reach at least 50 wpm and at least an 90% passing score for the Word and Excel test.

    OVERVIEW
    • Assist Credit department with verifying and processing contract information. Assist dealers with inquiries in a fast-paced call center
    JOB DUTIES
    • Review funding documents received from dealerships. Verify proper documentation is received.
    • Answer calls from dealerships to review status on contracts. Ask appropriate questions to identify the root cause of calls to generate effective solutions for AHFC and dealer while effectively resolving conflicts.
    • Follow up on dealer issues and concerns (contract errors) in a timely manner.
    • Complete data entry of contract information into the system to assist team in processing all packages received daily.
    • Adhere to legal and operational compliance by strictly following all company policy and procedures.
    • Become a productive member of the team with an enthusiastic and positive attitude.
    ASSIGNMENT DESCRIPTION
    • Ideal for those looking for entry-level position in the general field of originations/customer service and/or automotive finance.
    QUALIFICATIONS AND SKILLS
    • Good communication skills.
    • Experience with customer service and problem resolution preferred.
    • Bilingual is a plus.
    TRAINING (APPROXIMATELY 2-3 WEEKS)
    • Combination of web based, book and side by side training.
    EDUCATION
    • Associate's or Bachelor's degree graduate Be prepared to provide proof of education, either a picture or a scanned copy of your diploma/transcripts
    About our Client:
    One of the leading subsidiaries for an automotive industry that provides financing and leasing solutions for automobiles, motorcycles, power equipment, marine, aircraft, and parts and accessories

    About APR:
    Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

    Don't miss out on this amazing opportunity If you feel your experience is the matched for this position, apply today and join our team. We look forward to working with you

    #SLA
  • Popa Federal Credit Union

    Dispatch Center Representative

    1 week ago

    Popa Federal Credit Union Cerritos, United States

    **Dispatch Center Representative I (DCR; Floater)** · **Status: Non-Exempt/Full-Time** · **Location: Cerritos** · **Reports To: Dispatch Center Manager** · **Level: Non-Management** · **Job Summary**: · This position is a back-office representative of POPA Federal Credit Union, w ...

  • Creative Dental Partners

    Call Center Representative

    1 week ago

    Creative Dental Partners Fullerton, United States

    _**About Us**:_ · Creative Dental Partners is a leading provider of comprehensive dental care committed to delivering exceptional service and personalized care to our patients. We pride ourselves on our dedicated team of professionals who are passionate about enhancing oral healt ...

  • SEAN S MOHTASHAMI DDS INC

    Call Center Representative

    1 week ago

    SEAN S MOHTASHAMI DDS INC Long Beach, United States

    Our practice is looking for a hard working, goal minded individual with strong sales skills to fill the position we have as a Patient Service Representative. In this role, you will be the first point of contact for people calling in attempting to book a New Patient appointment. B ...

  • Classic Industries

    Call Center Representative

    3 days ago

    Classic Industries Huntington Beach, United States

    Classic Industries, the world's number one restoration auto parts and accessories supplier, has **immediate full-time openings for Call Center Representatives **to join our dynamic inbound call center support team. · If you are looking for an opportunity to work for an exciting c ...

  • Planned Parenthood of Orange and San Bernardino Counties

    Call Center Representative

    4 days ago

    Planned Parenthood of Orange and San Bernardino Counties Orange, United States Part time

    Additional Comp Info: Salary based on experience. Overview: · PPOSBC has a full-time opportunity for a **Call Center Representative** in **Orange, CA**. · **Schedule**: Mon-Fri (8:30am-5:00pm) & every other Sat or Sun (7:30am-4:00pm). · The purpose of this position is to provide ...

  • Maryland Primary Care Physicians

    Call Center Representative

    1 day ago

    Maryland Primary Care Physicians Pasadena, United States

    **Call Center Representative** · Large Family Practice office in Pasadena, MD has an opening for a Full-Time Call Center Representative. Must have experience working in a fast paced medical environment. Must have exceptional customer service skills, excellent communication skills ...

  • Achievable Health

    Call Center Representative

    5 days ago

    Achievable Health Culver City, United States

    Achievable Health is a nonprofit Federal Qualified Community Health Center whose mission is to provide high quality, integrated care to individuals with intellectual and developmental disabilities, their families, and other vulnerable populations. · **JOB SUMMARY** · Reporting to ...

  • Athens Services

    Call Center Representative

    1 week ago

    Athens Services Irwindale, United States

    ** NOT A REMOTE POSITION** · **Your scheduled first day of employment will 7/10** · **Work schedule Monday - Friday 8:00 am - 5:00 pm and Rotating Saturdays 8:00 am - 12:00 pm. · The Call Center Representative I reports to the Customer Service Supervisors and is responsible for p ...

  • Clinica Romero

    Call Center Representative

    1 week ago

    Clinica Romero Los Angeles, United States

    **Position**: Call Center Representative · **Department**: Front Office · **Position Reports to**: Clinic Office Manager · **Status**: Union · **Position Summary**: · Under the supervision of the Clinic Office Manager, the Call Center Representative will assist patients and other ...

  • Athens Services

    Call Center Representative

    4 days ago

    Athens Services Irwindale, United States

    ** NOT A REMOTE POSITION** · **Your scheduled first day of employment will be May 13.** · **Work schedule Monday - Friday 8:00 am - 5:00 pm and Rotating Saturdays 8:00 am - 12:00 pm. · The Call Center Representative I reports to the Customer Service Supervisors and is responsible ...

  • Williamson Morgan & Associates

    Contact Center Representative

    3 days ago

    Williamson Morgan & Associates Ontario, United States

    **Benefits**: · - Flexible schedule · - Free food & snacks · - Training & development · - Bonus based on performance · - Opportunity for advancement · Our company is seeking Part-Time Contact Center Representatives. · Shift is: Monday to Friday · 7:00 AM - 12:00 PM · (Not includi ...

  • Screen Actors Guild‐American Federation of Television and Radio Artists

    Contact Center Representative

    2 days ago

    Screen Actors Guild‐American Federation of Television and Radio Artists Los Angeles, United States

    Overview: · **Who We Are** · SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health ...

  • Central City Community Health Center

    Call Center Representative

    1 week ago

    Central City Community Health Center Anaheim, United States

    **CLASSIFICATION**:Hourly Non-Except · **LOCATION**:Garden Grove · **JOB SUMMARY**: Responsible for calling and answering patient call and scheduling · appointments with their primary and specialty care providers for specific reasons and doing so in a caring and professional mann ...

  • Providence

    Call Center Representative

    1 week ago

    Providence Anaheim, United States

    **Description** · Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through the managed care system. This position is responsible for the resol ...

  • HORNE LLP

    Call Center Representative

    1 week ago

    HORNE LLP Los Angeles, United States

    HORNE is an industry leader in Professional and Business Advisory Services. Our more than 3,000 team members serve clients from 18 offices and more than 50 project locations across the U.S., Puerto Rico, and the U.S. Virgin Islands. INSIDE Public Accounting ranked HORNE the faste ...

  • Zoom Vibe Co

    Call Center Representative

    1 week ago

    Zoom Vibe Co Los Angeles, United States

    **About Us**: · At Zoom Vibe Co, we're not just a videography company; we're your visual storytellers, your memory-makers, and your partners in capturing life's most precious moments. With a passion for creativity and an eye for detail, our team of skilled videographers is on a m ...

  • The Builder Group

    Call Center Representative

    4 days ago

    The Builder Group Anaheim, United States

    **About us**: · Our work environment includes: · - Modern office setting · - On-the-job training · - Lively atmosphere · - Growth opportunities · Job Title: Appointment Coordinator · **Responsibilities**: · - Answer incoming calls and respond to customer inquiries in a profession ...

  • HK CORPORATION

    Call Center Representative

    5 days ago

    HK CORPORATION Chino, United States

    **About us** · HK CORPORATION is a small business in Chino, CA. We are professional, agile and professional. · Our work environment includes: · - Modern office setting · - Food provided · - Modern office setting · - Growth opportunities · Pay: From $16.50 per hour · Expected hour ...

  • APR Consulting

    Call Center Representative

    1 week ago

    APR Consulting Cypress, United States

    APR has been engaged to identify a hardworking Customer Service Representative for one of our biggest clients in the automotive industry. · LOCATION: Cypress, CA 90630 · POSITION: Customer Service Representative · DURATION: Potential to be converted depending on business needs · ...

  • APR Consulting

    Call Center Representative

    2 weeks ago

    APR Consulting Cypress, United States

    APR has been engaged to identify a hardworking Customer Service Representative for one of our biggest clients in the automotive industry. · LOCATION: Cypress, CA 90630 · POSITION: Customer Service Representative · DURATION: Potential to be converted depending on business needs ...