Call Center Representative - Long Beach, United States - SEAN S MOHTASHAMI DDS INC

SEAN S MOHTASHAMI DDS INC
SEAN S MOHTASHAMI DDS INC
Verified Company
Long Beach, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Our practice is looking for a hard working, goal minded individual with strong sales skills to fill the position we have as a Patient Service Representative.

In this role, you will be the first point of contact for people calling in attempting to book a New Patient appointment.

Below is a list of responsibilities and tasks related to this role:


  • Build relationships, develop trust and educate leads over the phone
  • Convert New Patient leads into New Patient Consultation appointments
  • Make outbound calls to follow up on past New Patient leads in effort to recapture the lead
  • Meet personal conversion goals for inbound and outbound calls
  • Confirm appointments
  • Meet NP Goal quotas
  • Assist with filling schedules for multiple locations
  • Report results on spreadsheets
  • Listen to calls for quality control and training purposes

Job Requirements

  • At least 1 year working in the dental field
  • Back office (assisting) experience preferred
  • Treatment coordinating experience preferred
  • Experience with Carestack
  • Bilingual (Spanish) required
  • Must be able to multitask
  • Excellent communication skills

Pay:
$ $25.00 per hour
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