- Act as the day-to-day named point of contact for a list of client accounts
- Build relationships at each level of the organization in order to influence decision makers, aimed at increasing their share of wallet and product adoption of existing and new initiatives
- Grow revenue for provided book of business
- Develop a strong understanding of the healthcare and pharmaceutical space, the players in the ecosystem and the industry metrics used to measure success
- Partner with Sales to ensure smooth transition of knowledge, client handoff, and onboarding
- Build a deep expertise in digital media buying, leveraging your expertise to improve best practice documentation and help new team members get up to speed
- Effectively communicate buying strategies, testing and outcomes, and new opportunities to internal and external stakeholders through strong "storytelling" and data-driven analysis
- Identify opportunities for new client trainings, product feedback sessions, and operational efficiencies
- Own billing and actualizations for assigned accounts
- Bachelor's Degree preferred
- Three (3) years' experience required building client relationships and growing a book of business against a revenue target
- Knowledge of digital media buying and/or hands-on experience with programmatic buying platforms
- Familiarity with ad serving platforms (Google Ad Manager, Sizmek, etc.) preferred
- Knowledge of agency media planning process, including how programmatic fits alongside social, email and TV preferred
- Able to prioritize work based on strategic value and self-manage across multiple projects
- Proficiency in breaking down complex technical problems into business solutions
- Strong analytical skills to draw insights from large datasets
- Excellent written and verbal communication skills
- Proven ability to work with and influence cross-functional teams
- Passion for working in a space that sits at the intersection of healthcare and technology
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Programmatic Technical Account Manager, Agency - New York, United States - IQVIA
Description
IQVIA's Digital Enablement Center of Excellence powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and integrated omnichannel vision. We provide authenticated, enhanced data and analytics, innovative fit-for-purpose healthcare technology, and the expertise to enable an effective and adaptable marketing model that drives better quality of care and patient outcomes. IQVIA is the leading global provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry.
A healthcare-specific marketing platform working with some of the largest pharmaceutical brands and media agencies. We empower media planning, buying, and analytics teams with the tools they need to do their job, and do it well. By simplifying workflows that used to take days into seconds, integrating functionality that used to require multiple vendors into one, and providing faster and deeper insights than anyone in the industry, we are helping healthcare marketers cut their costs, move faster and drive measurable results - all without having to pick up the phone.
Client Services is a diverse group of problem solvers with boundless curiosity. Together, we build trusted client partnerships that produce mutual wins through collaboration, empathy, and a readiness to challenge the status quo. We look for people who are consultative, analytical, technically minded, and passionate about driving real results.
We're rapidly growing and looking for super-curious, passionate and driven individuals to join our team. Our people are our greatest asset and we're committed to creating an environment where we all thrive doing what we love. The Account Management team will work post-sale to cultivate senior-level relationships, provide programmatic, social, and email consultation, and ensure our clients are wildly successful on the marketing initiatives they're running across the operating system.
Essential Functions
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.
IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.
The potential base pay range for this role, when annualized, is $64, $96, The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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