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Programmatic Technical Account Manager, Agency - New York, United States - IQVIA
Description
IQVIAs Digital Enablement Center of Excellence powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and integrated omnichannel vision. We provide authenticated, enhanced data and analytics, innovative fit-for-purpose healthcare technology, and the expertise to enable an effective and adaptable marketing model that drives better quality of care and patient outcomes. IQVIA is the leading global provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry.
A healthcare-specific marketing platform working with some of the largest pharmaceutical brands and media agencies. We empower media planning, buying, and analytics teams with the tools they need to do their job, and do it well. By simplifying workflows that used to take days into seconds, integrating functionality that used to require multiple vendors into one, and providing faster and deeper insights than anyone in the industry, we are helping healthcare marketers cut their costs, move faster and drive measurable results all without having to pick up the phone.
Client Services is a diverse group of problem solvers with boundless curiosity. Together, we build trusted client partnerships that produce mutual wins through collaboration, empathy, and a readiness to challenge the status quo. We look for people who are consultative, analytical, technically minded, and passionate about driving real results.
We're rapidly growing and looking for super-curious, passionate and driven individuals to join our team. Our people are our greatest asset and we're committed to creating an environment where we all thrive doing what we love. The Account Management team will work post-sale to cultivate senior-level relationships, provide programmatic, social, and email consultation, and ensure our clients are wildly successful on the marketing initiatives theyre running across the operating system.
Essential Functions
Act as the day-to-day named point of contact for a list of client accounts
Build relationships at each level of the organization in order to influence decision makers, aimed at increasing their share of wallet and product adoption of existing and new initiatives
Grow revenue for provided book of business
Develop a strong understanding of the healthcare and pharmaceutical space, the players in the ecosystem and the industry metrics used to measure success
Partner with Sales to ensure smooth transition of knowledge, client handoff, and onboarding
Build a deep expertise in digital media buying, leveraging your expertise to improve best practice documentation and help new team members get up to speed
Effectively communicate buying strategies, testing and outcomes, and new opportunities to internal and external stakeholders through strong storytelling and data-driven analysis
Identify opportunities for new client trainings, product feedback sessions, and operational efficiencies
Own billing and actualizations for assigned accounts
Qualifications
Bachelor's Degree preferred
Three (3) years experience required building client relationships and growing a book of business against a revenue target
Knowledge of digital media buying and/or hands-on experience with programmatic buying platforms
Familiarity with ad serving platforms (Google Ad Manager, Sizmek, etc.) preferred
Knowledge of agency media planning process, including how programmatic fits alongside social, email and TV preferred
Able to prioritize work based on strategic value and self-manage across multiple projects
Proficiency in breaking down complex technical problems into business solutions
Strong analytical skills to draw insights from large datasets
Excellent written and verbal communication skills
Proven ability to work with and influence cross-functional teams
Passion for working in a space that sits at the intersection of healthcare and technology
#digitalenablement
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. Learn more at
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.
IQVIAs ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.
The potential base pay range for this role, when annualized, is $64, $96, The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare and human health forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.
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