About Michelle Suazo:
Double major in B.A and B.M, Over 8 years of experience with direct customer service.
Administrative Assistant course completed. 3 years of experience.
Limousine driver 5 years LUVISH BLACK CAR.
MIX KITCHEN Restaurant projects in progress.
I love traveling the world, improving myself everyday reading and exploring information.
Fluent in Spanish.
Experience
July 2021-Dec 2022
Quick & View Limo
●Limousine Driver
●Airport Transportation
●Per hour services
Aug 2020- Feb 2021
Rain Guo’s STATE FARM AGENCY
●Entry customers data to the system.
●Quote prospects for insurance approval.
●Investigate the insured and send information to underwriters.
●Answer phone calls of all matters
●Send and receive emails, mail from customers and prospects.
●Follow all policies and regulations accordantly.
Aug 2015 to Feb 2018
Pay-O'Matic Money Centers
●Cashed checks and paid out money after verifying that signatures were correct and that written and numerical. amounts agree also that accounts have sufficient funds.
●Counted currency consisting of cash, coins and checks received, by hand or using currency counting machines, to prepare them for deposits or shipment to branch banks or the Federal Reserve Bank.
●Monitored bank vault to ensure cash balance were correct or to collect any change needed at the windows.
●Processed customers payments for bills such as Con Edison, National Grid, DirecTV, Verizon, etc.
●Ensure completion of customer’s transactions in a timely and courteous manner.
●Assisted customers with money transfers through Western Union to all parts of the world by collecting all type of needed documentation and ensuring that all the information was correct.
Nov 2013 to Jan 2015
MACY’S Queens, New York Sales Associate
● Promoted deals and promotions to the customers based in the season and new products.
● Successfully completed all transactions at checkout.
● Contact customers by phone calls to inform about upcoming promotions and sales.
● Promoted Macy's Credit Cards to customers and encouraged then to apply for it.
● Successfully processed any transaction related to payments or billing information about Macy's card.
Jul 2013 to Jan 2015
Reap Construction & Investments New York, Office Manager
● Managed Accounting in QuickBooks.
● Successfully made transactions between accounts.
● Customer service; phone calls, from customers and subcontractors.
● Authorized Payments to Subcontractors.
● Organized and set up entire offices and file systems.
● Assisted in finding Real Estate deals and setting up appointments with sellers and buyers.
● Reviewed work needed in investment properties and setting up contractor.
Education
Associate degree Business Admin. BMCC
Bachelor's degree Business Management. Baruch College
Administrative assistant training course. Reap construction.
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