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    Service Desk Coordinator - Portsmouth, United States - Paul Mitchell Schools

    Paul Mitchell Schools
    Paul Mitchell Schools Portsmouth, United States

    2 weeks ago

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    Description
    Job Description

    Job Description

    Paul Mitchell The School

    Portsmouth


    is seeking a qualified Service Desk Coordinator to join our family Our uniquely wonderful learning environment attracts the most qualified staff team members who always put our Future Professionals first.

    Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as Charitable fundraising, monthly team training, student clubs and activities, fashion shows, photo shoots, a variety of special events and much more.

    Service Desk Coordinator Role
    The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills.

    The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests.

    He or she also acts as a guest service mentor to the Future Professionals.

    He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

    What We Are Looking For
    The ideal candidate will have successful previous sales experience, as well as experience with guest service. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.
    Skills/Competencies


    Required:
    Experience in guest service
    Excellent organization, coaching, and communication skills
    Skills in supervision, teamwork, documentation, and return on investment
    Solid work history with verifiable references
    Passion for the beauty industry
    Honesty and professionalism
    Previous cash management and balancing cash drawers
    Inventory control and product management experience
    Experience in handling phone systems
    Paul Mitchell The School Roanoke is an equal opportunity employer.

    Job Posted by ApplicantPro

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