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    Service Manager - Gilroy, United States - Gilroy Chevrolet Cadillac

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    Description

    We are seeking an experienced Service Manager to join Gilroy Chevrolet Cadillac's team. If you have previous experience and are interested in leading a growing department, apply below

    BENEFITS:

    • Paid training and development
    • Medical, Vision and Dental Benefits
    • 401(k) with company match
    • Paid Holidays
    • Employee appreciation lunches
    • Employee bonus for referrals
    • Employee discounts
    • Excellent culture
    • Room for growth
    RESPONSIBILITIES:
    • Ensure that customers receive prompt, courteous, and effective service
    • Serve as a liaison between technicians and customers
    • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
    • Manage and hire technicians and service advisors
    • Interview and make new hires
    • Distribute work between technicians
    • Prioritize required services
    • Ensure customer has a positive dealership experience
    • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
    • Spend quality time building relationships with the customers
    REQUIREMENTS:
    • Technical automotive knowledge
    • Previous Service Manager experience is a huge plus
    • Demonstrated ability to manage others
    • Organized and friendly personality
    • Dealership experience preferred
    • Willing to submit to a background check and drug screen

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