Service Manager - Gilroy, United States - Gill Auto Group

Description

We are seeking an experienced Service Manager to join Gilroy Chevrolet Cadillac's team. If you have previous experience and are interested in leading a growing department, apply below

BENEFITS:
Paid training and development
Medical, Vision and Dental Benefits
401(k) with company match
Paid Holidays
Employee appreciation lunches
Employee bonus for referrals
Employee discounts
Excellent culture
Room for growth

RESPONSIBILITIES:
Ensure that customers receive prompt, courteous, and effective service
Serve as a liaison between technicians and customers
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
Manage and hire technicians and service advisors
Interview and make new hires
Distribute work between technicians
Prioritize required services
Ensure customer has a positive dealership experience
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Spend quality time building relationships with the customers


REQUIREMENTS:
Technical automotive knowledge
Previous Service Manager experience is a huge plus
Demonstrated ability to manage others
Organized and friendly personality
Dealership experience preferred
Willing to submit to a background check and drug screen

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