Entry Level Competitive Customer Service - Boston, United States - Megalodon Management

Megalodon Management Boston, United States

2 days ago

Description

We are a premier marketing and sales firm, with its fundamental strength being its innovation, creativity, and dedication to creating premium direct advertising campaigns. We provide our customers with the opportunity to promote them, leaving an everlasting impression of distinction and quality. We work in an energetic team atmosphere and believe much of the success of our phenomenal growth is our commitment to developing our employees potential. We are committed to building our company with upbeat, talented, motivated people, who will continue to uphold our mission of being a market leader, by innovating and servicing our customers with extreme dedication.

Do you enjoy being the Point Person responsible for facilitating a workflow, communicating, and handling complex situations with diplomacy? Then this opportunity is for you The primary duty of this role is to ensure that our customers always have a knowledgeable and friendly resource to answer any questions they may have. You will support this role by advising them on the varying requirements and managing through the production process. If you have a positive, flexible, and get it done attitude while managing priorities, this is an invitation to put these skills to use

Responsibilities:

Key player in the communication and completion of the order process with other departments; liaison between Sales, customer service, advertising
Interact with customers directly providing information in response to inquiries about products or services
Supporting all aspects of product knowledge
Responsible for the accuracy of all the data
Project management, including coordination of resources
Attend meetings (in person and via zoom) to increase client knowledge and drive sales

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