Customer Service Representative - Boston, United States - Megalodon Management

Megalodon Management Boston, United States

2 weeks ago

Description

Grab your life preserver because we are creating some massive waves in the business consulting industry this summer. The pressure is ON from our top-tier clients and we need an entry-level Customer Service Representative who is just as passionate about our clients success as we are

Control YOUR career and immerse yourself in a workplace that embraces engagement and supports your professional aspirations. On our entry-level Customer Service Representative team, everyone plays an integral role. Our mission is to serve and inspire consumers through the relentless improvement of everything we do. We CHALLENGE our entry-level Customer Service Representatives to go beyond their limitations and burst out of their comfort zone. We provide the foundation, but YOU bring the drive, energy, and commitment to providing the world-class service we need.

We hold our entry-level Customer Service Representatives responsible for:

Providing exceptional and effective customer service contributes by being courteous and attentive to new and prospective customers
Maintaining a professional and cheerful disposition with customers, management, co-workers, and clients at all times
Promoting and up-sell selected products or sales promotions directly to consumers
Reporting any customer concerns to senior sales to account management quickly, efficiently and appropriately
Serving as the primary point of contact and sales liaison between our customers and clients
Resolving issues efficiently by being proactive, patient, empathetic, and attaining practical solutions

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